From arriving to departing our stay was amazing. The customer service was exceptional. From explaining what’s around us, to calling the room to check and make sure we were satisfied with it. The friendly conversations were refreshing. John at the front desk was a joy to come in contact with. We loved the stay and we will definitely be staying again the next time we’re in DC. Thank you!
We stayed here about 3 years ago for a family reunion and loved it. This time, we were headed to Virginia for a wedding and thought it would be a nice respite from the long trip from NJ. So, we booked a loft king for overnight. Ben greeted us upon arrival and made sure to confirm our parking. He was very courteous and knowledgeable not only about the hotel, but also about the city and attractions. Everything was just the way we remembered it, except for the masks; but, they are Covid compliant which is comforting especially when travelling. Our room was sparkling clean and comfortable. We went to the rooftop bar for a drink and pizza appetizer before dinner. Liam was the perfect bartender, friendly and fun, and went out of his way to ensure that our experience was excellent.…
Stayed in 5th floor room with bunk beds with my son. Small but clean and comfortable - great location, price, and service. Staff are friendly and helpful (Dave was on check-out, John? on check-in- very professional). Highly recommend.
I usually do not write reviews but this was too good not to write. The staff was over the top amazing, the nicest staff I have come in contact with at a hotel. Ben went above and beyond to make me feel at home when checking me in. I am from the area and needed a night away. Being by myself I was a little nervous at first but everyone at this hotel made me feel right at home. They accommodated me with the best room in the hotel, absolutely amazing views and very clean. My next getaway I will be staying here every time for sure. Thank you for making this year a little better than last for me!
The location is very convenient. We were there to move my daughter in to George Washington Univ. The customer service even during the pandemic - was genuine, warm and personal. In particular, Ben on the front desk was very informative and generous with local info and tips. The hotel is trendy and comfortable. The room and bathroom were very clean and efficient. The room we had (one of the cheapest) was small but cozy for the two of us. Our room was quite minimalistic - which was fine with me, but it is good to know there is no coffee or microwave etc. It is an older building, so sometimes we did hear some thumps from people moving around on the floor above us. Overall, very happy to have such a nice clean room so convenient to downtown DC!
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