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The St. Regis Washington, D.C.

Booking.comUS$295*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The St. Regis Washington, D.C.
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1,235 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Washington, D.C.
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Showing 1,178: English reviews
Philadelphia
Reviewed 30 November 2014

After a so-so visit in June 2014 I thought I would give this hotel another try. What a mistake! Internet was down in the entire property. restaurant was closed for the weekend since it was slow. No turndown service. A phone I'm my room was broken. Several of the tv stations listed on the printed and on-screen guides were wrong...

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Helpful?
6Thank wstmark
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear wstmark, Thank you very much for your feedback. I was very sorry to read that we failed to meet your expectations on many levels. I have shared your comments with our operations team in order to avoid such occurences in the future. It would be my pleasure to invite you back to our hotel so we may deliver the...

Ashburn, VA
Reviewed 29 November 2014

My wife and I stayed at the St. Regis for a get-away weekend in DC. The hotel was great and the room was very quiet. However, they don't provide an in-room coffee maker (you can request one, however). For a top-of-the-line hotel, I would expect this to be a basic accommodation. Heck, every Hampton Inn and Best Western has a...

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Helpful?
1Thank RM656
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear RM656, Thank you very much for your comments. We are actually in the process of purchasing coffee machines for our rooms. Please let me know prior to your next stay with us, I will make sure your room has one! Warm regards, Kris D. Anderson Director of Rooms kris.anderson@stregis.com

Columbus, Ohio
Reviewed 28 November 2014

Overall a nice hotel the service was consistently good and it's a great location. The rooms themselves seemed big but a little bit tired. They were not able to accommodate us with an early check in (which was offered through the AMEX program) but in fairness they explained that they were very full and did bring the bags up to...

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Helpful?
1Thank JaK_travels7
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear JamesK_travels, Thank you very much for your feedback, I have shared your comments with both the Rooms and F&B divisions. I was happy to hear that you had a pleasant stay with us. Please do not hesitate to contact me prior to your next visit, I will strive to make it a memorable stay! Warm regards, Kris D. Anderson...

Honolulu, Hawaii
Reviewed 23 November 2014

I had to make last-minute plans to go to D.C. and, as I usually do, I looked on the American Express Platinum website for their choice of Fine Hotels and Resorts. I selected a "Grand Deluxe" room at the St Regis in part because of its location, and in part because of the great experience we had at another St...

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Helpful?
Thank Craig_Walsh
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear Mr. Walsh, It was a pleasure speaking with you on the phone last week. As I stated before, please let me know prior to your next trip to Washington, it will be my pleasure to take care of you personally. Warm regards, Kris D. Anderson Director of Rooms kris.anderson@stregis.com

Rio de Janeiro, RJ
Reviewed 11 November 2014

The St. Regis Washington, D.C., has one of the best locations in the Capital, about 3 blocks from the White House and 6 from the National Mall and its top attractions. It is mostly busy with business travellers, as you take from the continuous flow of suite-and-tie meetings in the lobby. But we tourists never felt better serviced elsewhere -...

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Helpful?
Thank DerNordErinnert
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear MarcusCMoraes, Thank you very much for your review of The St. Regis Washington D.C. I was very happy to hear that you enjoyed your stay, and we look forward to having you with us again in the future. I will make sure to share your comments with our staff, as they take a great deal of pride in the...

Oyster Bay, New York
Reviewed 9 November 2014

I was in DC for business and extended the trip to the weekend. The St. Regis DC has always been one of my favorite hotels in the world. The property is first class - there are even TV's in the mirrors in the bathrooms. The hotel manager was very nice to send me an email welcoming me back and offered...

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Helpful?
1Thank mribando
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear mribando, Thank you very much for your valuable feedback. I was very sorry to read that we failed to deliver the level of service we take pride in providing at The St. Regis Washington, D.C. Please rest assured that I have taken the time to share your comments with our leadership team in order to avoid such service lapses...

Crofton, Maryland
Reviewed 5 November 2014

left specific do not disturb sign on door, told the welcoming concierge we wanted a late check out and did not want a wake up call. Enjoyed a late evening and the phone rang one time every hour starting at 8:00am until I called after the noon ring and the operator thought it was a computer glitch and blocked our...

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Helpful?
Thank Dalesid
Kris A, Director of Rooms at The St. Regis Washington, D.C., responded to this review

Dear Dalesid, Thank you very much for your valuable feedback. Please rest assured that I have not only shared your feedback with our entire management team, but also addressed these issues with the specific departments involved. Should your travels bring you back to the Washington area, please do not hesitate to contact me directly, it would be my pleasure to...

Atlanta
Reviewed 4 November 2014

We recently stayed here with our two sons and had a fabulous long weekend taking in all of the sights DC has to offer. The staff was incredibly welcoming to our children and made sure we were comfortable the entire weekend. Our suite was lovely and the connecting room made for a great set-up for a family of 4. We...

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Helpful?
1Thank Caren M
Teresa R, Executive Assistant at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for taking the time to post your review about your recent stay. I am pleased that you and your family enjoyed the stay and that you had a great time sightseeing. I will pass on your comments about the hallways to our management team. Please don't hesitate to contact me if I may provide any assistance....

San Juan Capistrano
Reviewed 3 November 2014

I stayed 3 nights here with my kids and we loved it. The staff was extremely nice and you know they want to please. The location was great, just 2 blocks from the White House and walking distance to many restaurants. The lobby is beautiful and elegant and we would definitely stay there again. Those are the pros to this...

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Helpful?
1Thank Frequent_Traveler33
Teresa R, Executive Assistant at The St. Regis Washington, D.C., responded to this review

Dear Guest, I do apologize that our valet and concierge teams did not meet the standard of service that you had every right to expect from our hotel. I have forwarded your comments for further training and review. I am also sorry about the view from your room. Again, please accept our apologies. I am glad that you will be...

Chicago, Illinois
Reviewed 1 November 2014

This is a classically sumptuous hotel. The lobby is welcoming and elegant. The rooms are spacious, technologically up-to-date, and beautifully appointed. Room service was ALWAYS on time, if not perfectly early.

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Helpful?
Thank LauraD0603
Teresa R, Executive Assistant at The St. Regis Washington, D.C., responded to this review

Dear Guest, Thank you for your gracious comments. I appreciate your taking the time to post your review. We look forward to welcoming you back in the not-too-distant future. In the meantime, if I may provide any assistance, feel free to contact me. Sincerely, Kris Anderson Director of Rooms

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
No other Washington, D.C. luxury hotel boasts the impeccable location and grandeur of The St. Regis Washington, D.C. Hotel. It is no wonder that every American President has stayed here. ... more   less 

Additional Information about The St. Regis Washington, D.C.

Address: 923 16th and K Streets, N.W., Washington DC, DC 20006 (Formerly Carlton Hotel)
Region: United States > District of Columbia > Washington DC > Dupont Circle
Price Range: $427 - $1,150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Washington, D.C. 5*
Number of rooms: 182
Reservation Options:
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Also Known As:
The St. Regis Washington, d.c. Hotel Washington Dc
St Regis Washington Dc
Washington Dc St Regis
Hotel Style:
#15 Luxury Hotel in Washington DC
#18 Business Hotel in Washington DC
#19 Romantic Hotel in Washington DC
#20 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Washington, D.C. staff and other travellers.
6 questions
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Kula, HI
over a year ago
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Philadelphia, Pennsylvania
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Questions? Get answers from The St. Regis Washington, D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the southwest corner gave a view down 16th to Lafayette Park. We did have street noise, but that never bothers me.”
Balticlight, 16 May 2017 | Read review
“We were upstair and it was quiet. We also faced the rear which was also quiet.”
paulgG7748BG, 2 May 2017 | Read review
“Rent the bikes if you are sight-seeing, it would be impossible otherwise!”
R3194RHannak, 23 Apr 2017 | Read review
“8th floor corner rooms”
CDOD1970, 19 Apr 2017 | Read review
“If you prefer softer pillows like me, the hotel can easily accommodate this request.”
LuvVacays, 8 Mar 2017 | Read review
5 of 5
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