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The Westin Washington, D.C. City Center

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The Westin Washington, D.C. City Center
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782 Reviews from our TripAdvisor Community

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Showing 724: English reviews
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW via mobile

Bed factory par excellence. Hotels like this one should be automated. AI, please save us. Shame on Westin/Starwood . Mediocre room, cold Pre prepared room service past 11p, tray charge of $12 for room service! Wow!! Shocking .

Helpful?
Thank RRG646
Old Bridge, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Ok so spent the thanksgiving holiday there and I can't recall the last time every single encounter with every service personnel was top notch. From Cedric at the main desk to the cleaning lady to the concierge to the parking valet. Plus bed was indeed heavenly and the closeness to everything was perfect. You guys rocked it!! I know where... More 

Helpful?
Thank lloyd P
SweetTpie10s
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 days ago NEW

Had never stayed at a Westin before and got a great price so I figured I would try it out! The lobby was beautiful and had that fresh and clean feel. The rooms and hallways were very well appointed as well. Very much to my liking. The shower and bathroom was amazing! The shower head was to die for !... More 

Helpful?
Thank SweetTpie10s
Jim0703
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Because this is as a business trip I didn't spend much time at this hotel. Room was small, but modern and clean. Room service was different as it was provided by what I assumed to be a separate restaurant contracted by the hotel. The food was fine, but the delivery options were strange ... you could pick it up at... More 

Helpful?
Thank Jim0703
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

British student visiting for the 4th of July weekend. Absolutely fantastic hotel, it was faultless! Every member of staff we spoke to was brilliant and polite, the room was excellent with two huge, comfortable double beds and large flatscreen TV with a great selection of complimentary tea and coffee. Everything was very clean and well maintained, no noise or trouble... More 

Helpful?
Thank joetaylor15
Orlando, Florida
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Great value hotel. Booked for $129 p/night. No resort fee. No hidden fees. Clean, central location, decent fitness center, wonderful staff. Limited dining options. Only minor issue was that the bathroom had a mild mildew smell.

Helpful?
Thank JDJDOrlando
Shoemakersville, Pennsylvania
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Pricey but nice place. Very clean rooms and an attentive staff. I am not sure what all the excitement about the beds is about. It was ok, the covers are great, but unless that is what they are referring to there is nothing else I noticed that was different. It was a bit of a walk to get downtown, but... More 

Helpful?
Thank MDK176
Mainz, Germany
Level Contributor
128 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Spacious room with two king size beds. Sufficient storage. Overall good. Room a bit dark as facing lobby. Shower weak. Toilet lid keeps coming of (plastic mechanism). Had a few little issues with services and technicalities, nothing major though. Overall OK. I may go back. Did not have the breakfast.

Helpful?
Thank Karsten K
Reading, Pennsylvania
2 reviews
Reviewed 2 weeks ago via mobile

Joe and the team at the concierge desk were amazing! I asked for some help with arrival gifts for my friend and they took care of it; making their stay even more memorable. Thank you for the top notch service!

Helpful?
Thank triton008
Raleigh, North Carolina
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

So....Other than the wifi, the hotel was nice, rooms are a little on the small side but have been maintained well. Valet was quick and efficient, the hotel bar/restaurant served good drinks and the food (dinner) was tasty and plentiful. Overall the hotel was clean and neat, but can we just have free wifi in the rooms in 2016!? Really!?

Helpful?
1 Thank Josh R

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Washington, D.C. City Center is a luxury hotel located 5 blocks from the Convention Center and the White House. Our hotel is near 2 metro stations and has 19,000+ sq ft of event space ... more   less 

Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St. NW, between 15th Street NW & Thomas Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Region: United States > District of Columbia > Washington DC
Price Range: $134 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin
Hotel Style:
#35 Luxury Hotel in Washington DC
#72 Family Hotel in Washington DC
#76 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Washington, D.C. City Center staff and other travellers.
18 questions
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Questions? Get answers from The Westin Washington, D.C. City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great bed!”
 of 5 bubbles jcheak, 4 Nov 2016 | Read review
“Room with outside view”
 of 5 bubbles cadence8, 29 Oct 2016 | Read review
“Starwood members should ask for the 12th floor”
 of 5 bubbles Marty911, 21 Oct 2016 | Read review
“There are no good views in this hotel but there are some very bad views.”
 of 5 bubbles douglasmh, 16 Oct 2016 | Read review
“117 was good, 107 was not (noisey AC and overlooks the dumpster)”
 of 5 bubbles 548tracyw, 2 Oct 2016 | Read review
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