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Hilton Garden Inn Washington, DC Downtown

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Hilton Garden Inn Washington, DC Downtown
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2,791 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Washington, DC Downtown
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Showing 2,550: English reviews
blacksburg, va
Reviewed 1 week ago

Just needed a place not too far from our daughters apartment, so we booked this. Staff was friendly and nice but everything was relatively average, nothing outstanding. Didn't even try the bar or restaurant.

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Helpful?
Thank AdamsDouglas
00gc, Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

AdamsDouglas, we appreciate your comments regarding our location and friendly team members. We are glad you had a good stay overall, and we hope you will visit us again whenever your travel brings you back to our nation's capital. With warm regards, Brian Reymann General Manager

Reviewed 1 week ago

OK hotel in a great location for a good price. The staff were very nice and attentive. Room are average but seemed pretty clean. The buffet breakfast was very good. It was fine for a weekend stay in DC.

Review collected in partnership with Hilton Garden Inn
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Thank R6892LBjulieb
00gc, Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Dear R6892LBjulieb, it was our pleasure accommodating you. We appreciate you sharing your review with other travelers, and we are pleased you were satisfied with our service and accommodations. Thanks once more for choosing our hotel, and we look forward to your next visit with us. Sincerely, Brian Reymann General Manager

Maitland, Florida
Reviewed 2 weeks ago

Great staff and perfect location. The hotel was clean and everyone was quite helpful and always had a smile on. The only negative was how loud the street noise was, even with the windows closed. We stayed on floor 11 and we could still hear traffic noise, yelling and sirens. We've stayed in big city hotels and understand that urban...

Review collected in partnership with Hilton Garden Inn
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Thank martinflorida
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Thank you for reviewing your stay. We are happy your overall experience was pleasant but sorry for the exterior noise issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will give us an opportunity to improve your impression of us the next time your travels bring you this way. Best regards, Brian...

Reviewed 2 weeks ago

I stayed in a suite and was very disappointed. The room was very old and worn. The bed only a thin sheet covering the mattress - should have washable covers. I went outside at night to find food, not much around and I was harassed by multiple vagrants - did not feel safe. The valet parking was very expensive considering...

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Thank Pulga_de_Zhambyl
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

We thank you for taking the time to review your stay with us. Our goal is for each guest to have an outstanding experience at our hotel, and we apologize for not meeting your expectations. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Best regards, Brian Reymann General...

Washington, DC, United States
Reviewed 2 weeks ago

We thoroughly enjoyed our stay at the Hilton Garden Inn in Washington, DC. We were there for 5 nights on a family trip to visit our son who lives there as well as see the sights. This hotel is in the perfect location to walk to all the monuments, museums, government buildings, etc. Just minutes from the White House. Everyone...

Review collected in partnership with Hilton Garden Inn
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Thank 492eileeng
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Thank you for your wonderful review of Hilton Garden Inn Washington DC Downtown and recommending us. We are delighted you were 100% satisfied with our service and the location. Thanks once more for choosing our hotel, and we look forward to welcoming you and your family on your next trip to our nation's capital. Sincerely, Brian Reymann, General Manager

Reviewed 2 weeks ago

We enjoyed our stay here for the week. We could easily walk to the National Mall and to so many restaurants. You get your exercise here and we loved it. The staff was extremely nice and our room was clean with comfortable beds. We would stay here again because the prices are reasonable and we had an overall really nice...

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Thank Amy E
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Amy, we appreciate your fantastic review. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. It’s our pleasure knowing you loved our reasonable rates and the comfort of our beds as well. We hope to welcome you and your family back soon at Hilton Garden Inn Washington DC Downtown. Sincerely, Brian...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The Hilton Gardens on 14th street was very near the White House and the Hop on Hop Off bus route making it very convenient. It was across the street from a Metro underground station which was also a plus. We never had to move our car. Our room was very pleasant as were the hotel restaurant and bar. And the...

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Thank malloway
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Many thanks for choosing Hilton Garden Inn Washington DC Downtown for your trip. We are so happy to know our location was perfect for you and that you were impressed with our excellent service and facilities. It was good to have you here, and we look forward to your return visit in this area. Sincerely, Brian Reymann General Manager

Reviewed 2 weeks ago via mobile

Great hotel and convenient for alot of the attractions especially the white house but being across the road from the metro station made it very easy for us. The staff were friendly and very helpful and nothing was a problem for them , the only negative was from my 8 year old who suggested that baked beans should be on...

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Thank Darren S
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Darren, thank you for being our guest at Hilton Garden Inn Washington DC Downtown and for sharing your review. We are happy to know our location was perfect for your trip and that you were impressed with our courteous associates. We appreciate your observation and have taken a note of it. It was good to have you here, and we...

Reviewed 2 weeks ago via mobile

Great location. Friendly staff. Parking if wanted. Big rooms with microwave oven and fridge. The restaurant at the hotel is worth a try. Went with husband and our baby and had a great experience with this hotel and staff. No complaints. Definately worth the visit - would stay here another time.

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Thank Kristina A
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Kristina, thank you for being our guest at Hilton Garden Inn Washington DC Downtown. It's good to know you were comfortable here and that our location, as well as the service provided by our staff, were perfect for your needs. We appreciate you recognizing our on-site restaurant Grist Mill. Thanks again for your feedback, and we look forward to welcoming...

Sugar Land, United States
Reviewed 2 weeks ago

Hotel staff very friendly and immediately handled issue when raised. The primary issue is I was not charged to correct government rate as arranged by Lockheed Martin. Instead I was charged approx. $400 per night and the person at the desk said nothing she could do.

Review collected in partnership with Hilton Garden Inn
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Thank rickap2017
00gc, Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Dear rickap2017, Please accept our sincere apologies that we were unable to honor the rate you were quoted over the phone. We want to our guests to have a positive experience with us so if this has not been resolved to your satisfaction, please contact me at the hotel. Thank you for your feedback, and we hope you will return...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Washington, DC Downtown

Address: 815 14th St, NW, Washington DC, DC 20005-3301
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: $258 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Washington, DC Downtown 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline, Hotwire, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Washington, DC Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Washington, Dc Downtown Hotel Washington Dc
Hilton Washington Dc
Hotel Style:
#21 Business Hotel in Washington DC
#23 Family Hotel in Washington DC
#36 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Washington, DC Downtown staff and other travellers.
46 questions
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Questions? Get answers from Hilton Garden Inn Washington, DC Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor to avoid street noise. Use Hilton Honors app to check-in to choose your room location.”
jmc1033, 19 Apr 2017 | Read review
“I'm in a corner room and it is like a tomb! Great for sleeping.”
bills429, 18 Apr 2017 | Read review
“I expect they are all similar...”
AdamsDouglas, 17 Apr 2017 | Read review
“816 - Corner and quiet.”
amye154, 14 Apr 2017 | Read review
“If you like to stay close to the elevator without the noise, the 12th floor was for me, very quiet.”
geneva08, 9 Apr 2017 | Read review
5 of 5