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They told me they didnt have a reservation for me upon calling before I arrived. Female told me she would need to manually resubmit reservation...after I had already given her confirmation number and PIN number from booking.com. I got to hotel male who checked me...More
3 Thank Jada304
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 21 April 2014
Dear Jada; Thank you for reaching out to us and sharing your recent experience. Guest satisfaction is our top priority and our goal is 100% every time for every guest. Please understand that while we try to correct any billing issues immediatley, it can take...More
This really is a wonderful hotel. The staff were above and beyond, you couldn't ask for friendlier, more professional group to deal with. And that goes for everybody..... including front desk, management, housekeeping, the shuttle bus drivers, all the way down to the guy who...More
5 Thank FunFun_Fedigan
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 16 April 2014
Dear FunFun; Thank you for the wonderful review! We are delighted to see that you enjoyed your time at the Holiday Inn Express Hotel & Suites Washington DC Northeast. Wonderful of you to take the time to write a detailed review and thank you for...More
My wife and two children (5 and 2) stayed here for three nights while visiting DC on vacation. The staff was very friendly and accommodating. The GM gave me his business card and told me to email him personally if I needed anything! All employees...More
2 Thank Phil H
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 4 April 2014
Dear Phil; Thank you for the wonderful 5 star review! We are very pleased to see that you and your family had a great stay at the Holiday Inn Express Hotel & Suites Washington DC. Providing our guests with an exceptional guest experience with friendly...More
Hotel itself is fine, typical holiday inn "comfortable, but no frills experience". The real problem is the location...far from anything, and a somewhat sketchy neighborhood with lots of beggars. No taxis will come to the area. Two days in a row the front desk told...More
1 Thank B W
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 27 March 2014
Dear B W; Thank you for taking the time to write a review and express your concerns regarding your stay. We are a great hotel with exceptional customer service and we appreciate your business. Guest satisfaction is our number one priority and we let you...More
This hotel was perfect for what we needed! Breakfast was lovely and was really pleased with the complimentary shuttle to and from union station! Hotel really clean and modern and loved the gym and pool.More
1 Thank Megan H
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded 17 March 2014
Dear Megan; Thank you for the wonderful 5 star review! We are very pleased to see you had a pleasant experience and enjoyed your time as our guest. We appreciate hearing that the hotel provided everything you needed for a great stay. We look forward...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$181 - US$321 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station... More
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station from 5 or 6 pm to 9 pm. Mid day the best way is taxi. For your personal vehicle please note we have $15 per day parking fee at the hotel, you will find parking a challenge throughout the city but not unbearable, just takes some driving around. You can park at Union Station for the day for I think $10 but not too sure on that rate.
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"You will not be able to stay on the ground floor because it is used as a shelter"