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We have read the reviews before we picked this hotel. Therefore I am kind of surprised when we returned to the hotel on the second evening of our trip and found that they haven't tidy up our room.(I'm sure that the sign of "do not...More
I wanted to love this hotel but unfortunately a couple of things were disappointing. I found the staff not to be friendly or helpful. We had to ask for fresh towels a couple of times, a cleaning towel was left in the bathroom, a bland...More
Thank Olimpia R
Response from TeamConcord, Manager at Cambria Hotel Washington, D.C. Convention CenterResponded 2 days ago
Dear Olimpia R.,
Thank you for choosing our hotel for your recent stay. We apologize for the difficulty you experienced with our service and the staff’s reception to your requests. Your sincere feedback, including the comments about what we did right as well as areas...More
Prior to staying here I read many good-great reviews. Our stay was quite the opposite.
We stayed 3 nights and within this time 1 of the only 2 elevators was constantly breaking down causing us to have to climb 7 flights or stairs or wait...More
Response from TeamConcord, Manager at Cambria Hotel Washington, D.C. Convention CenterResponded 3 days ago
We apologize you were disappointed in any way. Your comments and satisfaction are important to us, and we will certainly follow up on the deficiencies you identified, as we always want to improve. Thank you for also sharing about the quick response from...More
From the moment we walked into the Cambria, Erika, and Ashley greeted us with a smile and they made our experience at the Cambria a memorable one. It was our anniversary and we had a great room, with a great view. We appreciate their hospitality...More
The rooms were fantastic and the entire hotel was well maintained. I have no complaints whatsoever. I especially liked the restaurant that was in the hotel lobby. Andre was my server both times I went, and I was very impressed! Highly recommend this hotel to...More
Thank Katlyn A
Response from TeamConcord, Manager at Cambria Hotel Washington, D.C. Convention CenterResponded 1 week ago
Dear Katlyn A.,
Thank you for the flattering review of your stay at Cambria Hotel & Suites Washington, D.C. Convention Center, and most especially for complimenting Andre at our restaurant. It is always our goal to provide an outstanding experience, and we are delighted we...More
Yes, they were in fact bedbugs. We were able to confirm ad she had went to see her doctor shorely after our trip. I was told by management that they would have the room fumigated upon the next folks who had the room check... More
Yes, they were in fact bedbugs. We were able to confirm ad she had went to see her doctor shorely after our trip. I was told by management that they would have the room fumigated upon the next folks who had the room check out. It was a really nice stay there and we do plan on going back. Just gotta make sure to check the bed before laying down taking a can of Lysol to the drawers beds for extra measure. Shouldn't have to do all that but in 2017 it's pretty easy to get sick just from a hotel stay.