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Washington Marriott at Metro Center

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775 12th Street NW, Washington DC, DC 20005
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (289)
Room & Suite (99)
Dining (26)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 21-04-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Washington Marriott at Metro Center
Updated 21-04-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#64 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Washington Marriott at Metro Center features convenient access to the best attractions, shopping and dining in the nation's capital. Our hotel in downtown Washington, D.C. offers a premier location near the metro, giving guests easy access to the National Mall, Smithsonian Institution, CityCenterDC, Spy Museum and the National Portrait Gallery. Located within blocks of the Verizon Center and Walter E. Washington Convention Center, our hotel offers stylish surroundings for guests attending conferences, sporting events or concerts. Washington Marriott at Metro Center's engaging environment and Starbucks Cafe make us a great choice for business and leisure travelers. Meeting planners can explore the possibilities with over 14,000 sq. Ft. Of event space and 15 breakout rooms, perfect for hosting a variety of gatherings and events. With access to the region's major airports, Union Station and the Convention Center, Washington Marriott at Metro Center is a top choice for travelers to D.C.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
1,374Reviews42Q+A100Room tips
Traveller rating
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  • 142
  • 29
  • 18
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Popular mentions
John B wrote a review Apr. 2
Dearborn, Michigan71 contributions39 helpful votes
I can’t say enough about the customer service here. Kelly at the front desk went out of her way to make us feel welcome. She should be the standard for every employee everywhere to live up to. The location was excellent, the rooms were clean and comfortable. All the employees we encountered were friendly and genuinely concerned with making our stay a great experience. It truly was. Nice to see such commitment to excellence, especially during these times.
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Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
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WillGlobetrotForFood wrote a review Nov. 2020
Charlotte, North Carolina480 contributions61 helpful votes
Boyfriend and I was in DC for 24 hours. Debated on a newer Marriott property, but ended up spending a little more money to stay at this older hotel because the location is ideal for a quick visit flying in and out of DCA (Reagan National). Metro Center station is literally at the corner. We were able to get from hotel front entrance to airport for check-in (using blue line) in just 35 minutes on a Monday at 4pm. And it's a $2.35-$2.65 fare one-way (depending on time of day), cheapest and easiest way to get in town. Please note that currently there is no restaurant available on property and their pool is not open. The room is very basic and slightly dated. I didn't even ask about housekeeping since we only stayed 1 night. I appreciated the tiny pack of sanitizing wipes they provided in the room (1st property I have stayed since July that provided it). I brought a giant pack to wipe things down in room, but I took this tiny pack with me when we went out. We were given early check in (before noon) and late check out (4pm), so we could leave our items in room. It seems like they are not doing luggage hold currently. Please call ahead and check if they have changed policy if luggage hold is a necessity (since early check-in/late check-out aren't guaranteed). Also, due to recent events, downtown DC looks very "zombieland" like - half the buildings and shops have boarded up their glass windows & doors, this hotel included. Not many people around; overall it was quite sad and depressive looking, so be mentally prepared (but great for social distancing). Not all restaurants are opened, but plenty are. Old Ebbitt Grill is a short walk away - I did their seafood platter during happy hours (it has become my DC tradition). We also walked to Chinatown for dinner one night after National Portrait Gallery. Overall it was a very practical stay. Staffs were nice. Otherwise keep your expectations in check (especially for those who like perks such as free breakfast) during current COVID environment.
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Date of stay: November 2020
Location
Cleanliness
Service
3 Helpful votes
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FarAway295153 wrote a review Aug. 2020
18 contributions39 helpful votes
Great location. Decent price. Walking distance to the Smithsonian museums, the Mall, the White House, shopping, great restaurants and more. If you use the Marriott app you can safely stay with contactless service.
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Date of stay: September 2019Trip type: Travelled on business
2 Helpful votes
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961daleh wrote a review May 2020
Kindersley, Saskatchewan244 contributions106 helpful votes
Very busy hotel close to everything. Nice room and comfortable bed. Only downside was the exorbitant price they wanted to check in a couple of hours early. They secured our luggage, one suitcase and two identical carry-ons for free, but then had a hard time finding one of our carry-ons when we came back to check in. Nice hotel over all.
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Date of stay: June 2019
Rooms
Location
Service
2 Helpful votes
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Response from TeamMarriott, Manager at Washington Marriott at Metro Center
Responded May 27, 2020
Dear 961daleh, Thank you for staying at the Washington Marriott at Metro Center. We are happy to read you loved our comfortable accommodations and excellent location. We value your comments and have made a note of it. We appreciate your business and hope to see you again soon. Vikas Lalwani Director of Hotel Operations
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Jaroslaw S wrote a review Mar. 2020
Washington DC, District of Columbia277 contributions202 helpful votes
As a Titanium member I got a great room with a view to a tiny courtyard and a big wall, for just 300 USD. The reception services below any level, they forget to forward messages, even if I asked they denied- absolutely outrageous. Extremely messy lounge serving the worst of junk food- McDonalds might look a luxurious comparing to that mess they have. Just forget about any * rating- more like a hostel quality.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: forget about this facility, choose another hostel
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3 Helpful votes
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Response from TeamMarriott, Manager at Washington Marriott at Metro Center
Responded Mar. 7, 2020
Dear Jaroslaw S, Thank you for your recent review regarding your stay at our hotel. We are grateful for your loyalty as a Titanium Elite member. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our management team for their immediate attention. We hope you will reconsider and stay with us again as we would like you to experience the hotel as you should have on this visit. Vikas Lalwani Director of Hotel Operations
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PRICE RANGE
US$175 - US$527 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
washington marriott at metro hotel washington dc, marriott washington dc, washington dc marriott, marriott metro center
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest
NUMBER OF ROOMS
459
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Frequently Asked Questions about Washington Marriott at Metro Center
Which popular attractions are close to Washington Marriott at Metro Center?
Nearby attractions include DC Brew Tours (0.5 km), National Portrait Gallery (0.4 km), and Ford's Theatre (0.3 km).
What are some of the property amenities at Washington Marriott at Metro Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Washington Marriott at Metro Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Washington Marriott at Metro Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Washington Marriott at Metro Center?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Washington Marriott at Metro Center?
Conveniently located restaurants include Zaytinya, Pi Pizzeria, and Ristorante TOSCA.
Are there opportunities to exercise at Washington Marriott at Metro Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Washington Marriott at Metro Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Washington Marriott at Metro Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Washington Marriott at Metro Center?
Many travellers enjoy visiting Arlington National Cemetery (4.2 km), Hillwood Estate, Museum & Gardens (5.4 km), and Anderson House (2.1 km).
Is Washington Marriott at Metro Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.