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JW Marriott Washington, DC

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2,675 Reviews from our TripAdvisor Community

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Showing 2,536: English reviews
Orleans, Massachusetts, United States
Reviewed 2 days ago NEW

Short trip to DC to take in some museums and enjoy some great restaurants. From the bellmen to the room cleaners and front desk staff we were greeted with smiles and great hospitality by all the staff. Without a doubt I want to go back and stay. The location is amazing right near the White House.Many great places to eat...

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Helpful?
Thank Bossie45
Somerville, Massachusetts
Reviewed 6 days ago NEW

Everything at this hotel works very smoothly. The rooms are clean and have a few extra nice touches. The breakfast restaurant lets you move quickly if you're in a hurry, or dawdle if you've got extra time. The location is handy to all sorts of DC essentials. One moment stood out. I was at the hotel for a conference where...

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Helpful?
Thank Andrew W
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your nice review. We are glad our staff was able to resolve the issue to your satisfaction during the conference. All rooms were recently renovated with guests’ comfort in mind. The entrance to the hotel – as corner of 14th street and Pennsylvania Avenue is always very busy, pose a little traffic jam at times. Elevators are...

West Chester, Pennsylvania, United States
Reviewed 6 days ago NEW

The JW is what you would expect from Marriott's higher-end brands - lively lobby, friendly and helpful service, comfortable rooms. The location in DC is incredible - all of the museums, mall, White House, etc are a short, easy walk. Overnight parking is pricey - $50/night + $9/night city tax. Other than that, we'd definitely stay here again for any...

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Helpful?
Thank Jim H
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

We are extremely appreciative of your review about JW Marriott Washington, DC. We are glad that you enjoyed the comforts and conveniences of the hotel to the fullest. As for parking – while we understand the parking is charged at a higher premium, it is on par with all other hotels in the area. Thank you again for your feedback...

Seattle, Washington
Reviewed 1 week ago NEWvia mobile

Lovely upscale Marriott. The amenities in the room were appropriate and the lighting was adequate. After being on the road for a couple of weeks it was terrific to be able to sleep in a bed with high quality bedding. We dined in the hotel, and each main course was delicious but the portions were small. Breakfast was the usual...

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Helpful?
Thank Penta-Seattle
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you taking the time to write a nice review and we are happy to note that you enjoyed dining at the Avenue Grill Restaurant in the hotel. Thank you for providing positive compliments regarding our staff. We look forward to welcome you back to the JW Marriott Washington DC soon.

Sydney, Australia
Reviewed 1 week ago NEW

We really wanted to love our stay here, but we had a very bad experience with the valet parking team which ruined the experience. I called the hotel after our stay and spoke with the manager, but she seemed like she didn't really care. She said the requisite apologies but I didn't think she cared. That would be fine if...

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1Thank aussieyogi
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Good Day! Thank you for taking time from your busy schedule to provide us with feedback about your stay at the JW Marriott-Washington DC. Your feedback is very valuable to us, as we wan to ensure each guest has a great stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have...

Reviewed 1 week ago via mobile

I was here for a conference and it was a very nice hotel. The rooms are very nice. Very comfortable. They are generous with fresh towels and shampoos/conditioners/lotion. The hotel is very aesthetically pleasing. Lots of levels and there are many spaces for conferences. The pool and exercise area is very nice too. The people are friendly and helpful. For...

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Helpful?
Thank Leslie O
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your nice review. All rooms were renovated recently to make the guest stay more comfortable. Hotel is quite large enough to host several conferences at the same time. We are happy to note that our staff and services complemented over their service and amenities during your stay. As you mentioned, Wifi service is free in the hotel...

Berlin, Germany
Reviewed 1 week ago

Ok, so listen, I'm a Platinum with Marriott, have been for years and I love this hotel. You won't go wrong here if you're looking for a nice hotel well located. However, if you are looking for a better service, especially if you are in the Executive area then you may want to consider another place. We had problems this...

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Helpful?
Thank devildog36
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your kind review. It is with your reviews that we can continue to evaluate our service and grow as a hotel. We do take all feedback seriously. We are taking immediate corrective steps with House Keeping Department for better service. As for Executive Lounge- we are 1 of 16 Marriott hotels that have lounge closed on weekends...

Huntsville
Reviewed 1 week ago via mobile

What you would expect from an upscale Marriott in downtown DC. Very plush with a very accommodating staff. Near the WH and Metro. Only drawback (like all of DC) parking is a problem. Take the Metro in from outside the city.

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Thank brasidas6
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your kind review. Thank you for complementing our staff. They are very happy to make your stay more enjoyable. Location - very conveniently situated to visit many place of interests including the White House. Metro stop just one block away- stress-free travelling around the city. Thank you again and hope to welcome you to the hotel soon.

Cedar falls
Reviewed 1 week ago

Convenient to many downtown attractions, included the National Theater (around the corner) and several monuments. The hotel was clean and well designed. Great first impression with staff greeting you outside. Rooms were clean and a nice size. The elevators take getting used to but once that happens, they are extremely quick (you will see what I mean if you go...

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Helpful?
Thank PhantomB222
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your nice review. Hotel is situated as you mentioned in a very convenient location to visit museums, monuments and theaters. Rooms were recently renovated with comfort of the guests in mind. Elevators- these will take guests to their destination with the fewest number of stops. I am happy to note that our staff met your expectation. Look...

Reviewed 1 week ago

You don't often get to stay on Pennsylvania Ave. like the other notable residents there, but this is one way you can. From the Concierge Lounge and some of the rooms you can see the Washington monument just like your neighbor at number 1600. Hotel has a nice "luxury" feel and quite a few amenities in the extensive lobby areas,...

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Thank CTeverywhere
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for sharing your thoughts from your recent visit to JW Marriott Washington DC. We are grateful for your business and especially for your feedback.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Refined elegance and understated luxury welcome you at the JW Marriott Washington, DC. Our hotel benefits from a perfect location in the heart of downtown Washington, DC, near world-famous landmarks including the White House and the National Theatre. Every one of our 772 rooms and suites offer flat-screen televisions, luxury bedding, and Marriott's signature Plug-In technology panels. Additional hotel amenities include a modern fitness center and an indoor pool and whirlpool. Stop by our award-winning hotel restaurant, Avenue Grill, or order room service any time of the day or night. If you're in Washington, DC for work, you can take advantage of our full-service business center and our 29 versatile and sophisticated meeting room venues. Be sure to take time to explore the city, however; our hotel is just a block from the Metro, and within walking distance of many of downtown Washington, DC's best-known attractions. We invite you to experience the charm and quiet luxury of JW Marriott Washington, DC. ... more   less 

Additional Information about JW Marriott Washington, DC

Address: 1331 Pennsylvania Avenue NW, Washington DC, DC 20004-1710
Region: United States > District of Columbia > Washington DC
Price Range: $235 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Washington, DC 4*
Number of rooms: 777
Reservation Options:
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Also Known As:
Jw Marriott Washington Dc Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Hotel Style:
#20 Green Hotel in Washington DC
#32 Luxury Hotel in Washington DC
#60 Romantic Hotel in Washington DC
#63 Family Hotel in Washington DC
#63 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Washington, DC staff and other travellers.
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Questions? Get answers from JW Marriott Washington, DC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room on the street side have a view of the Washington Monument and most likely glimpses of the presidential motorcade daily”
 of 5 bubbles Bossie45, 8 Dec 2016 | Read review
“Go to a different hotel”
 of 5 bubbles aussieyogi, 3 Dec 2016 | Read review
“take the Pennsylvania view on a high floor”
 of 5 bubbles devildog36, 3 Dec 2016 | Read review
“Rooms for disabled people are very large.”
 of 5 bubbles franciscojosea902, 19 Nov 2016 | Read review
“High floor rooms have the best views”
 of 5 bubbles Davidjmorris, 18 Nov 2016 | Read review
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