No hot water for two days. Room was never cleaned. Very bad hotel. Staff gave no accommodation for lack of hot water. Regarding the room cleaning, they said we “we’re a bit understaffed.” Will never go back to DC and especially this hotel.
Old & cracked sinks. No vend machines. Ice dirty, no bags-COVID! MEGA MARC-. MGMT POORLY PREPARED! Over hr wait 4 b-fast. 1 mgr & 2 waiters. No coffee creamers/lemon. Recep-Sheila & Flannery FANTASTIC
The front desk staff is very friendly and nice. They were very helpful since before I reserved the hotel room, I had questions regarding the parking and they explained everything. The rooms are big, super clean and the beds are very comfortable. There is a rate that includes parking, it is a very good deal, considering that most of the nearby hotels doesn’t have their own parking spaces. You can go in and out as many times as you need. The breakfast is good too, restaurant staff is very nice. Location is good. I would definitely recommend this hotel. We needed to request a room change at night due to the noise of a construction in front of the hotel, Rebecca was very helpful and understanding.
I had to do some unexpected and slightly long travel to attend to some business issues and board meetings. I wasn’t sure what to expect during this very strange time while traveling with the COVID pandemic. I have to say I was pleasantly surprised with the Washington Plaza Hotel. The staff at the front desk (Sheila, Rebecca, Jim, Lauren) was very friendly and it always helped having them start my complex days off by greeting me with a cheerful good morning and hello. They were always wanting to make sure all my needs were met. They had great recommendations for restaurants and always offered to arrange travel accommodations. Since I usually was stuck in an office all day I wanted the time outside, so they always gave me a map and drew me directions to the restaurant. Due to the pandemic, housekeeping was not a daily unless requested, but the staff always asked if I desired it and housekeeping did an excellent job keeping the room feeling clean and fresh. Business is definitely hectic right now especially with a pandemic. Thank you Washington Plaza Hotel, Sheila, Rebecca, Jim, Lauren, and housekeeping for making it easier. I will definitely be returning and recommending you to fellow business associates and family.…
My room mate and I were very impressed with the hotel accomodations and the staff. We had dinner at the hotel every evening because it was easy and great food. We wanted to give a special shout out to Sharda in the restaurant - and hope she's still working despite COVID. We arrived just before COVID did. For any future visits to DC I plan to stay here.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing