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The Mayflower Hotel, Autograph Collection

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2,275 Reviews from our TripAdvisor Community

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There are newer reviews for The Mayflower Hotel, Autograph Collection
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Showing 2,094: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2015

When I first checked into my room everything seemed fine until I heard the renovation being done on the floor above. I didn't think much about it, since the noise stopped after I returned from dinner. In the morning I woke up to a completely flooded bathroom. I called the front desk and they told me there was a water... More 

Helpful?
2 Thank Dennis G
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

We apologize for the inconvenience we have caused you. We always aim to be vigilant when responding to our guest concerns and do our best to assist with all feasible situations. Please accept our apologies for the lapses you experienced and we truly hope for the opportunity to serve you again. Sincerely, Darcy Roberts More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 January 2015

We stayed at the Mayflower for 2 nights receiving a reduced wedding rate then planned a move to the Best Western for the next 2 nights of our tourist stay at $25 less per night (not counting the additional $25+ we saved on BW's included breakfast). The Mayflower lobby was very impressive, as were the numerous lobby staff, but who... More 

Helpful?
Thank Caroline9179
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Thank you very much for your feedback. Due to the historic nature of our property we do have various room layouts some of which are larger than others. If you return we would be happy to work with you to make sure you are in a larger room. We always aim to be vigilant when responding to guest noise complaints... More 

Middletown, Delaware
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 January 2015 via mobile

Very clean hotel. Friendly and helpful staff. Rooms are a bit small. Has historic charm. Has held past presidential inaugurations. Approximately 6 blocks from tourist attractions. Bus tours pick up directly in front of the lobby. Tickets can be purchased at concierge desk. l Would definitely stay again.

Helpful?
Thank Chrystal1207
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2015

I had the same issue as the previous reviewer. I stayed at the Mayflower for three nights on a special rate, only to get my bill that was double-charged per night.Also, they told us we were getting a one-bedroom, one den. Only to find out, we were given two separate rooms which serves no purpose for a couple. Not what... More 

Helpful?
Thank Tina L
NYC USA
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 January 2015

Hotel is nicely appointed. However, the rooms are small. The gift/Sundry shop is outrageously priced and one can have a larger assortment of anything at the walgreens on the corner. The restaurant is convenient but mediocre at best. Reasonable hotel for a business trip wouldn't stay for pleasure.

Helpful?
Thank lisa0309
Midland, MI
Level Contributor
138 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 6 January 2015 via mobile

I put the Mayflower in the same group as the Madison and only slightly below The Jefferson and The Hay Adams in ambience. In a word, lovely. While the room was not as elegant as these others, room service was tasty and timely, and people watching in the lobby was terrific. The location is great for business or sightseeing.

Helpful?
Thank Opinion8ted
Washington DC, District of Columbia
Level Contributor
314 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 5 January 2015

Stayed here with my wife while visiting Washington for New Years. The place was decorated for the season. The room we stayed in was small, comparable to a cruise ship stateroom. Because we were staying there only one night, it was fine, but if I had stayed longer, I would have been angry at the cost for such a small... More 

Helpful?
Thank Steven W
1 review
Reviewed 4 January 2015 via mobile

I was so looking forward to our stay at the Mayflower over New Years. We were attending our nephew's wedding and the reception was held at the hotel on NY eve. We arrived the day before since we had a rehearsal and dinner to attend. After checking in we went immediately to our room to get ready for the rehearsal.... More 

Helpful?
Thank Sharon S
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

We are disappointed to hear you did not enjoy your recent stay at The Mayflower. Feedback such as yours is taken very seriously and we share it with our various departments so that we may find ways to improve our service. Please accept our apologies for the lapses you experienced and we truly hope for the opportunity to serve you... More 

Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 31 December 2014 via mobile

When we decided we needed a hotel in DC for Christmas, I said The Mayflower or nothing. It was a great call! They were very welcoming every evening with a pop-up reception with warm-spiked bevs for adults and candy for kids. Due to renovations, they closed the concierge lounge, so they gave us coupons for the lovely Edgar restaurant.....full breakfast... More 

Helpful?
Thank Ann7316
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Thank you for sharing your feedback from your recent experience on TripAdvisor. Please know that your concerns will be shared with our various department heads. We appreciate your review as it is valuable insight on how we can enhance our services. Marriott is offering complimentary internet for all Marriott Rewards members that book through Marriott. Thank you again for your... More 

Athens, Georgia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 December 2014

Chose this hotel for its history & location - plus got a real good deal on Travelocity. Room's only view was the ventilation system so curtains stayed closed - had not been renovated yet but still was pleasant enough - a little too vanilla for my taste but hopefully new décor will have more of a kick to it. Nice... More 

Helpful?
Thank pepette162

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in Washington, DC since opening in 1925. Refreshed and contemporary, our historic hotel newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury here in the heart of the nation's capital, The Mayflower Hotel is national treasure not to be missed. ... more   less 

Additional Information about The Mayflower Hotel, Autograph Collection

Address: 1127 Connecticut Ave. NW, Washington DC, DC 20036
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: $98 - $1,518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mayflower Hotel, Autograph Collection 4*
Number of rooms: 581
Reservation Options:
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Also Known As:
Mayflower Hotel Washington Dc
Renaissance Washington Dc
Washington Dc Renaissance
Renaissance Mayflower Hotel
Mayflower Hotel Dc
Hotel Style:
#31 Luxury Hotel in Washington DC
#53 Family Hotel in Washington DC
#56 Romantic Hotel in Washington DC
#68 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Mayflower Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from The Mayflower Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Marriott gold+ members have great choices; platinum get nice upgrades off the hallway; quieter”
 of 5 bubbles tkristoph, 16 Nov 2016 | Read review
“We've been here multiple times and have never stayed in any accommodations that haven't been superb!”
 of 5 bubbles 717jimt, 8 Nov 2016 | Read review
“corner, front facing room”
 of 5 bubbles 751susanl, 5 Nov 2016 | Read review
“I imagine all the rooms are 1st class. This was our 1st stay”
 of 5 bubbles jamiel990, 4 Nov 2016 | Read review
“Even if you ask for a higher floor and quiet room you won't get one!”
 of 5 bubbles Hindy1, 31 Oct 2016 | Read review
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