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The Mayflower Hotel, Autograph Collection

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The Mayflower Hotel, Autograph Collection
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2,342 Reviews from our TripAdvisor Community

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Showing 2,159: English reviews
charleston
Reviewed 14 January 2015

I've stayed at the Mayflower Hotel for two decades on my frequent visits to Washington. My twice-monthly travels ended about four years ago, but I was in Washington just prior to Christmas for a pleasure visit. I chose to return to the Mayflower after an absence of four years. The bad: in their remodel during my absence, the lobby has...

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4Thank jdf3361
Columbus, OH
Reviewed 13 January 2015 via mobile

I had my choice of several equally priced hotels for a large conference at the convention center, several of which are brand new. I had been to the lobby of the Mayflower before and liked the historic quality of the building and expected the rooms to be of a similar higher-end quality. Wrong-O. Old and worn is what I got....

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1Thank Gurken
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

We apologize you did not enjoy your recent stay at The Mayflower. Feedback such as yours is taken very seriously and we share it with our various departments so that we may find ways to improve our service. Please accept our apologies for the lapses you experienced and we truly hope for the opportunity to serve you again. Sincerely, Darcy...

Mentor Ohio
Reviewed 13 January 2015

I had a reservation for a room at $239. The first room they put me in was a suite but it had no bed. Just a sofa bed. I wanted a real bed so after a lot of horsing around I got put into a newly refurbished room. 10th floor. Very nice but no coffee maker. When I called down,...

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1Thank drizzly7609
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

We appreciate your feedback during your recent stay at The Mayflower. Feedback such as yours is taken very seriously and we share it with the appropriate departments so that we may find ways to improve our service. Thank you again for your feedback and we hope to have you as our guest again soon. Sincerely, Darcy Roberts

San Francisco, California
Reviewed 13 January 2015

I stayed at the Mayflower several times before and had wonderful experiences, but this time was very different. The one thing that remained consistent was the lovely service provided by front desk, bell hop and concierge staff. I was given the smallest room I have ever stayed in at this hotel and it was not that clean, with dead flies...

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Thank cdptraveler
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Thank you for sharing both the pros and cons of your recent stay at The Mayflower Renaissance Hotel. Due to the historic nature of our property we do have rooms of varying sizes. If you return, do not hesitate to let us know your preference for a larger room and we will make all efforts to accommodate your request. Please...

Chicago, Illinois
Reviewed 12 January 2015

My flight into DC was delayed so long due to weather that I did not arrive at the Mayflower until after 3 AM ET. The lobby is gorgeous and well-appointed, but there was loud music blaring even at that early hour and the front desk clerk, though friendly, did begin to ask me to join the loyalty program despite the...

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1Thank Kimber R
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

We appreciate your review of The Mayflower Renaissance and apologize that upon your arrival your room was not thoroughly cleaned. Your review will be shared with our room inspectors to reiterate the importance of checking every detail in the room. Please accept our apologies for the lapses you experienced during our room beautification and we truly hope for the opportunity...

Birmingham, Alabama
Reviewed 9 January 2015

We stayed at the Mayflower for 4 nights over New Years weekend and were very disappointed. I had high hopes for the hotel, given its hisorical significance. However, the tiny room and hallways were straight out of the 90's.....old carpet, tarnished gold fixtures, peeling wallpaper. Not to mention stained towels and sheets. The toilet in our bathroom would not flush...

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Thank vicwithav
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Thank you very much for your feedback during your recent stay at The Mayflower. We are currently in the process of beautifying our rooms and are extremely excited for their late spring/early summer completion. We appreciate your feedback and hope you come to visit us again later this year. Sincerely, Darcy Roberts

Reviewed 9 January 2015

When I first checked into my room everything seemed fine until I heard the renovation being done on the floor above. I didn't think much about it, since the noise stopped after I returned from dinner. In the morning I woke up to a completely flooded bathroom. I called the front desk and they told me there was a water...

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2Thank Dennis G
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

We apologize for the inconvenience we have caused you. We always aim to be vigilant when responding to our guest concerns and do our best to assist with all feasible situations. Please accept our apologies for the lapses you experienced and we truly hope for the opportunity to serve you again. Sincerely, Darcy Roberts

Pittsburgh, Pennsylvania
Reviewed 8 January 2015

We stayed at the Mayflower for 2 nights receiving a reduced wedding rate then planned a move to the Best Western for the next 2 nights of our tourist stay at $25 less per night (not counting the additional $25+ we saved on BW's included breakfast). The Mayflower lobby was very impressive, as were the numerous lobby staff, but who...

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Thank Caroline9179
Mayflower20036, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Thank you very much for your feedback. Due to the historic nature of our property we do have various room layouts some of which are larger than others. If you return we would be happy to work with you to make sure you are in a larger room. We always aim to be vigilant when responding to guest noise complaints...

Middletown, Delaware
Reviewed 6 January 2015 via mobile

Very clean hotel. Friendly and helpful staff. Rooms are a bit small. Has historic charm. Has held past presidential inaugurations. Approximately 6 blocks from tourist attractions. Bus tours pick up directly in front of the lobby. Tickets can be purchased at concierge desk. l Would definitely stay again.

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Thank Chrystal1207
Washington DC, District of Columbia
Reviewed 6 January 2015

I had the same issue as the previous reviewer. I stayed at the Mayflower for three nights on a special rate, only to get my bill that was double-charged per night.Also, they told us we were getting a one-bedroom, one den. Only to find out, we were given two separate rooms which serves no purpose for a couple. Not what...

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Thank Tina L

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in Washington, DC since opening in 1925. Refreshed and contemporary, our historic hotel newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury here in the heart of the nation's capital, The Mayflower Hotel is national treasure not to be missed. ... more   less 

Additional Information about The Mayflower Hotel, Autograph Collection

Address: 1127 Connecticut Ave. NW, Washington DC, DC 20036
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: $275 - $716 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mayflower Hotel, Autograph Collection 4*
Number of rooms: 581
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Also Known As:
Mayflower Hotel Washington Dc
Renaissance Washington Dc
Washington Dc Renaissance
Renaissance Mayflower Hotel
Mayflower Hotel Dc
Hotel Style:
#29 Luxury Hotel in Washington DC
#53 Family Hotel in Washington DC
#56 Romantic Hotel in Washington DC
#68 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Mayflower Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from The Mayflower Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small suite is excellent”
 of 5 bubbles HansGH16, 8 Feb 2017 | Read review
“Being not to far from the elevator always helps.”
 of 5 bubbles MGostyla, 30 Jan 2017 | Read review
“Higher floors have less traffic noise.”
 of 5 bubbles alliem281, 21 Jan 2017 | Read review
“the corner suite was a real winner”
 of 5 bubbles 813Matth813, 12 Jan 2017 | Read review
“For families, they have a suite which connects with an executive room. We fit eight of us comfortably like this!”
 of 5 bubbles adh92016, 9 Jan 2017 | Read review
5 of 5