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Capital Hilton

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Capital Hilton
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2,835 Reviews from our TripAdvisor Community

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Showing 2,492: English reviews
Escondido, California
Reviewed 23 September 2015

the first floor of this hotel is magnificent and spacious. then we went to our room. the rom was much smaller than advertised and had the smallest hotel batrhroom that we have seen in years of travceling. The furnature as old with threadbare arms on the small easy chair and an old stined desk chair. carpet was also quite stained....

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Helpful?
Thank CrankyOldBear
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear CrankyOldBear, Thank you for taking a moment to provide feedback from your recent stay. I regret to hear your stay left you with an unfavorable impression of the Hotel and hope to have a future opportunity to regain your confidence and goodwill. I look forward to having you as a return guest, and am confident your next experience will...

Harrisonburg, Virginia
Reviewed 23 September 2015

I am offering this recent first-hand review because I read some negative previous reviews. None of those bad things happened to us. No lines, courteous staff, excellent, spacious room, and a great breakfast buffet (we bought the bed and breakfast option). The location was wonderful for walking on the White House grounds and closeness to the National Mall and Smithsonian...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Shirley S
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Shirley S, Thank you for taking a moment to share your experience. I am pleased The Capital Hilton exceeded your expectations and our location was so convenient. Walking is a great way to see the city sights! Thank You, David Piscola General Manager

Jacksonville, North Carolina
Reviewed 22 September 2015

The downtown noise is enough to make one pull one's hair out. There are no venues for food, etc., in the immediate area late at night. The hotel engineering staff is totally ignorant -- when asked to reset the routers on the floor becuase of the exceedingly poor Internet speed they came pounding on my room door -- despite the...

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Helpful?
Thank calinjaxnc
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear calinjaxnc, Please accept my sincerest apologies for the service you received at the Capital Hilton. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The time taken along with the effort made to share your comments with us is...

Pittsburgh, Pennsylvania
Reviewed 21 September 2015

Our family stayed at the Capital Hilton on August, 8th, 2015. While the hotel was clean and staff helpful during our visit, the customer service level dropped once we were home. In late August, I received a speeding ticket from the DC Police. Funny thing is, I wasn't driving the car, it was from the valet service (ACE Parking). My...

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Helpful?
Thank John A
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear John A, Thanks for taking the time to provide details from your stay. I am so sorry to hear that you received a ticket from one of the enforcement cameras here in the District. I certainly understand how frustrating this must be. From the few details I have it seems the ticket was issued at approximately 11:30am and the...

Lausanne
Reviewed 21 September 2015

I recently used this hotel on business travel to DC. The noise outside the hotel was so bad that both nights I had to sleep with the tv on to try and drown it out. The hotel is dated--especially the bathroom which had rust on the mirror (gross!). Room service food was served luke warm and $30 for an omelette...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lausannemiss
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear lausannemiss, Thank You for taking a moment to share your experience. The service level you received is not typical and is not representative of the service level we provide at the Capital Hilton. You have my sincere apology for any inconvenience that may have been caused. I regret the incident left you with an unfavorable impression of the Hotel...

San Francisco Bay Area
Reviewed 20 September 2015

Location. Location. I've enjoyed staying at this property a number of times. Reservations: Easy & efficient check-in/check-out Bar: Open accessible Room service: Solid Rooms: Adequate Decor: Dated but ok Doormen: Very helpful Ground transportation: Taxi service available and ready Public transportation: Metro (Metra) subway lines are less than a quarter of mile away

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Helpful?
1Thank Acommon1
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Acommon1, Thank you for taking a moment to share your experience from your recent stay. I'm happy you found our location to be ideal for your travel needs. I will share with the Doormen your kind remarks. We look forward to having you again should your travels bring you back to DC. Thank You, David Piscola General Manager

New York City
Reviewed 18 September 2015

We went to DC for a family member's engagement party.It was a splurge fun weekend. The family member booked us into the Capital Hilton, Senate Suite. We rode the Acela from New York City and took an Uber from Union Station. The hotel was less than 10 minutes away costing about 10 bucks to get there. The entire stay reeked...

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Helpful?
2Thank ElFeliz
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear ElFeliz, Thrilled to read your review of the Capital Hilton. Thank you for taking some time to share your stay. We are delighted you had such a memorable time. We certainly look forward to your next arrival! Thank You, David Piscola General Manager

Leicestershire
Reviewed 17 September 2015

We stayed three nights - leisure guests -and thoroughly enjoyed our visit. The room was spacious and clean and everything, including WiFi, worked well. We enjoyed the Executive Lounge facility for breakfast and also picked up coffee when returning from sight seeing. The staff were professional but friendly and must be regarded as a strength by hotel management. As other...

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Helpful?
1Thank DaveL427
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear DaveL427, Thank You for your outstanding review of our hotel. We're delighted to know that our location and the room were to your liking. Thank You for giving great feedback to our staff, who pride themselves on giving outstanding guest service. Please do not hesitate in staying with us again In the future. Thank You, David Piscola General Manager

National Capital Territory of Delhi, India
Reviewed 17 September 2015

Perfect location at a walking distance from White House and Washington memorial. Beautiful rooms equipped with all amenities. Courteous and helpful staff. Overall a perfect place to stay when visiting Washington.

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Helpful?
1Thank Vandana6996
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Vandana6996, Thank You for sharing your experience from your recent stay. I'm delighted you enjoyed your time at the Capital Hilton! We hope to see you soon! Thank You, David Piscola General Manager

Oyama, Japan
Reviewed 16 September 2015

Good thing about this hotel is the location that the White House is 5 minutes away. But everything else is ordinary if not worse. I had a very bad experience with next door guests having a loud business discussion late at night when I had a huge meeting the following morning. I guessed the hotel was old with extremely thin...

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Helpful?
Thank hulagirl0207
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear hulagirl0207, I apologize for any inconvenience caused during your recent stay. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. I look forward to having you as a return guest, and am...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
North Gate Grill
North Gate Grill
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Capital Hilton

Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036
Region: United States > District of Columbia > Washington DC > Dupont Circle
Price Range: $241 - $1,210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#39 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Capital Hilton staff and other travellers.
28 questions
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See all questions (28)

Questions? Get answers from Capital Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 4th floor. Actually, avoid the hotel entirely.”
 of 5 bubbles aaronp404, 12 Mar 2017 | Read review
“corner rooms are quiet and larger”
  • good bathroom
  • comfy room
 of 5 bubbles 787sallyb, 2 Mar 2017 | Read review
“Ask for a corner room facing 16th street.”
 of 5 bubbles Silster, 1 Mar 2017 | Read review
“If two, the one bed is fine. The rooms with two double beds are a bit bigger”
 of 5 bubbles 11betsyk, 25 Feb 2017 | Read review
“upper rooms have a better view as expected...”
 of 5 bubbles charlesf705, 4 Feb 2017 | Read review
5 of 5