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Capital Hilton

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Capital Hilton
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2,831 Reviews from our TripAdvisor Community

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Showing 2,488: English reviews
Glassboro, New Jersey
Reviewed 14 September 2015

First time at this particular Hilton in a town that has at least a dozen other Hilton properties. Great location I must say, two blocks or so from the White House. Starbucks across the street along with several nearby restaurants and museums. The hotel was clean and comfortable, my biggest must have check boxes to get a good rating. Hotel...

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Helpful?
1Thank JoeFlacco_NJ
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear JoeFlacco_NJ, Thank you for taking a moment to share your experience. I'm delighted to hear our central location was ideal for your all your travel needs. We look forward to seeing you again real soon. Thank You, David Piscola General Manager

Reviewed 14 September 2015 via mobile

Stayed here for a long weekend with my wife and kids. Its clearly a hotel with potential that is past its prime and desperate need for an update. Lobby is stylish and front desk is extremely accomodating. Unfortunately our room was dated and less than perfectly clean. The beds were mismatched to headboards and chipped paint and furniture gave the...

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Helpful?
1Thank Mr. T
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Mr. T, Thank you for taking the time to highlight the challenges you faced during your stay here in the District. I sincerely apologize for the condition of your guest room. I have shared your comments with the Director of Property Operations and the Director of Housekeeping. Together they are reviewing your concerns and will take the appropriate steps...

London, United Kingdom
Reviewed 13 September 2015

The Capital Hilton is a great place to staying while visiting Washington DC. The hotel staff a friendly and helpful, the rooms a spacious and clean. The Breakfast staff were very friendly and helpful. The hotel is situated within walking distance of The White House and is a great place sight seeing. Also within walking distance are several great restaurants...

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Helpful?
1Thank soapstacey
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear soapstacey, Thank You for sharing your experience from your recent stay. I'm happy to hear you enjoyed your time at the Capital Hilton and look forward to having stay with us again should your travels bring you back to DC. Thank You, David Piscola General Manager

Reviewed 12 September 2015

The room we were first given had windows onto the central core of air conditioning. It was supposed to be an executive room with access to the executive lounge. After the first night we asked to be moved to a room with outside windows. This was done, it was a very nice room. However, our request for robes and other...

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Helpful?
1Thank Jan C
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Jan C, Thank you for taking a moment to provide some insight regarding your recent stay. I do apologize for any inconvenience you experienced. I have shared your comments with the Front Office Director. He is currently reviewing your comments and taking the appropriate steps to improve the processes to ensure no other guests have the same experience. Please...

Munich, Germany
Reviewed 12 September 2015 via mobile

We decided to try the restaurant in the lounge from the hotel. The waitress was has been there for years was okay. We ordered the Capitol Hamburger and my husband the Salmon dinner. The hamburger dinner was served nicely and the salmon dinner. Both the hamburger and fish was very good....BUT the french fries...ugh! No way! Now we got there...

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Helpful?
1Thank Hirlsa H
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Hirlsa H, Thank you for providing feedback from your recent stay. I have shared your comments with the Executive Chef and the Director of Food & Beverage. Comments from our guests enable us to continually improve and exceed guest expectations. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. Please do not...

North Wildwood, New Jersey
Reviewed 11 September 2015

My room on the 5th floor was comfortable but I wish it had a refrigerator. The hotel location was convenient in that it is near the Mayflower Hotel and near the National Geographic Museum. The front desk was helpful in solving a computer related problem.

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Helpful?
Thank movieglue
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear movieglue, Thank you for sharing your experience from your recent visit. I'm delighted our location was ideal. We look forward to your return. Thank You, David Piscola General Manager

Mt Sterling, United States
Reviewed 10 September 2015

This hotel will give you a "comp" for a small fee without explaining that the fee will be charged daily! The hotel itself is located in a central location for tourists and is convenient for Metro travel, however there is a lack of mid priced restaurants in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
3Thank Byron O
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Byron O, Thank you for providing feedback from your recent stay. I do apologize for any charges made and will pass along your comments to the Front Desk Director. I do hope you will give us another opportunity should your travels bring you back to DC. Thank You, David Piscola General Manager

Zurich, Switzerland
Reviewed 10 September 2015

...when he discovered America. At least our room looked like it hadn't been updated since. The carpet was disgusting and sticky. In the bathroom the paint chipped off the ceiling. Our room smelled like former smoking rooms do. On the positive side, the staff was exceptionally friendly, from front desk to concierge to bar to house keeping.

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Helpful?
4Thank Marcel M
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Marcel M, Thank you for taking a moment to provide feedback from your recent stay. You have my sincere apology for any inconvenience that may have been caused. I have shared your comments regarding the condition of your room with our Director of Housekeeping. She is taking the appropriate steps to ensure that no other guests have the same...

East Brunswick, New Jersey
Reviewed 9 September 2015

I would not select this hotel for a vacation, but is quite nice while attending a meeting that is held in the hotel. The only problem I had was with the slow elevators. There is an executive lounge on the ground floor, next to the restaurant. You swipe your room key to get in. In fact, it seems like several...

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Helpful?
2Thank Claude D
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Claude D, Thank you for highlighting the areas you enjoyed as well as areas of opportunity for us to look into. Your feedback plays an important role in order for us to service our guest to the best of our ability. We look forward to seeing you again. Thank You, David Piscola General Manager

Kansas City, Missouri
Reviewed 9 September 2015

The location of this property is nice for those who want to visit the White House; and it was close to two subway stations. Check in went smoothly. I had arranged our stay with an AARP discount, in addition to my Hilton Honors membership, allowing us to have a late check-out after going on a tour of the Capitol. Unfortunately,...

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Helpful?
2Thank Wants2see50states
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear wWants2see50states, Thank you for taking the time to provide feedback from your stay. I am sorry to hear that you had issues with your TV and that my team did not quickly resolve this for you. Here at the Hilton, hotel management and our guests take the issue of pest control, including bedbugs, very seriously and share a concern...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
North Gate Grill
North Gate Grill
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Capital Hilton

Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036
Region: United States > District of Columbia > Washington DC > Dupont Circle
Price Range: $239 - $1,187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#39 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Capital Hilton staff and other travellers.
26 questions
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Questions? Get answers from Capital Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 4th floor. Actually, avoid the hotel entirely.”
 of 5 bubbles aaronp404, 12 Mar 2017 | Read review
“corner rooms are quiet and larger”
  • good bathroom
  • comfy room
 of 5 bubbles 787sallyb, 2 Mar 2017 | Read review
“Ask for a corner room facing 16th street.”
 of 5 bubbles Silster, 1 Mar 2017 | Read review
“If two, the one bed is fine. The rooms with two double beds are a bit bigger”
 of 5 bubbles 11betsyk, 25 Feb 2017 | Read review
“upper rooms have a better view as expected...”
 of 5 bubbles charlesf705, 4 Feb 2017 | Read review
5 of 5