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The Madison Washington DC, A Hilton Hotel

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Traveller (425)
Room & Suite (346)
Dining (90)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“rural society”(69 reviews)
“white house”(438 reviews)
“nice hotel”(108 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,435)
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All reviewsrural societywhite housenice hotelroom servicefew blocksmini barwithin walking distancecoffee makerhotel restaurantluxury hotelsight seeingnational mallking bedfitness centervalet parkingdupont circlemetro station
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631 - 635 of 2,245 reviews
Reviewed April 20, 2016 via mobile

It is nothing special. When I asked for some acknowledgment in the room for my daughter's birthday, they forgot even after several calls. It was pathetic. I was underwhelmed. The food at the restaurant was average and expensive.More

1  Thank JenPMD
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded May 4, 2016

Dear JenPMD, We are truly saddened to read about your recent encounter with the service challenges you experienced during your recent stay. We would like to extend a ''Happy Belated Birthday'' greeting to your daughter. We appreciate your feedback, as it is integral to improving...More

Reviewed April 20, 2016

Traveled to Washington, D.C. for business. The staff greeted me with professionalism and warmth. I instantly started to relax after a exhausting day of travel. Room service was prompt/delicious.The accommodations were immaculate. I truly appreciate the effort put forth to make me comfortable. Great job...More

1  Thank Rickvbch1
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded May 4, 2016

Dear Rickvbch1 We are truly pleased to have given you an enjoyable stay during your recent trip to Washington D.C. We most certainly look forward to hosting you again. Warmly, Your Loews Madison Team

Reviewed April 20, 2016

Spent 3 nights for a business conference earlier this month. This is a lovely property with helpful staff. We had breakfast with our meetings: food was very good. Rooms were clean, quiet and very comfortable. Great pillows! My only disappointment was there is no coffee/tea...More

1  Thank WinnetkaDawn
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded May 4, 2016

Dear WinnetkaDawn We sincerely appreciate your feedback and we are happy to hear you've enjoyed your stay with us. We apologize for the inconvenience the complimentary lobby coffee has presented to you - we would like to offer you a Keurig coffee maker placed in...More

Reviewed April 18, 2016

The Madison is charming. It's a mid-sized hotel with an eclectic mix of clientele. The hospitality is as good as any hotel, especially in the nation's capital where it is said, if you want a friend, get a dog. The Madison accepts pets, btw. This...More

2  Thank Stephen I
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded May 4, 2016

Dear Stephan I, We are pleased you enjoyed your stay here with us at the Loews Madison Hotel. We most certainly look forward to hosting you on your next stay to Washington D.C. Warmly, Your Loews Madison Team

Reviewed April 18, 2016

We booked with Loews Madison because of the location. Most of the hotels were booked around the area because of conventions and other stuff going on in the city. The only thing I didn't care for was that there isn't any parking, and it's almost...More

Review collected in partnership with this hotel
1  Thank amh27789
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded May 4, 2016

Dear amh27789, Thank you so much for choosing us during your recent trip to Washington D.C and providing feedback which is instrumental on improving out guests' experience. We apologize for the parking inconveniences you experienced, please feel free to mention this response the next time...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$160 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Luxury Hotel in Washington DC
#45 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Luxury Hotel in Washington DC
#45 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (425)
Room & Suite (346)
Dining (90)
Amenities (44)
Business Centre & Event Rooms (5)
Questions & Answers
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Christina B
May 16, 2018|
AnswerShow all 2 answers
Response from ada92871 | Reviewed this property |
I don’t remember seeing one
0
Votes
Christina B
May 16, 2018|
AnswerShow all 2 answers
Response from Paolo_Pedrazzini | Property representative |
Hello, All of these items are available for free upon request. Please feel free to call our front desk next time during your stay.
0
Votes
gloriastammer
February 10, 2018|
AnswerShow all 8 answers
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
0
Votes
Room Tips
"Ask for a room with a view instead of the inside where you just see all the other rooms."
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"end of the hall is very quiet as long as you don't want a view"
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"Ask for a room with natural sunlight - not back view"
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"King suite was really large (700 SF) perfect for a family; large windows come with blinds and..."
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