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The Madison Washington DC, A Hilton Hotel

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Traveller (426)
Room & Suite (347)
Dining (90)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“rural society”(69 reviews)
“white house”(441 reviews)
“nice hotel”(110 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Madison Washington DC, A Hilton Hotel
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Offers from The Madison Washington DC, A Hilton Hotel
Special Deal: Weekend Getaway
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Reviews (2,447)
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Traveller rating
1,104
713
263
101
76
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1,104
713
263
101
76
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All reviewsrural societywhite housenice hotelroom servicefew blocksmini barwithin walking distancehotel restaurantluxury hotelsight seeingnational mallking bedfitness centervalet parkingdupont circlemetro stationloews
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681 - 685 of 2,257 reviews
Reviewed March 19, 2016 via mobile

Really nice hotel close to the White House. Good service, clean, nice atmosphere. The only 1 thing, according to our booking, Internet should have been free, but when we tried to use a computer in the office room, it was asking a credit card...More

Thank Maruz27
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded March 21, 2016

Thank you for the wonderful review, Maruz27. Our apologies for the miscommunication regarding the internet. Wireless internet is indeed free in the hotel. However, there is a fee to utilize the business center. We are delighted to hear that you enjoyed your stay and hope...More

Reviewed March 17, 2016

Overall this hotel was really nice, the bed was comfortable. But the pillows were like our own pillows without the inside. Staff was awesome, the only reason I gave it a 3 for the Service was because I called for some hot water and I'm...More

Thank Kyne W
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded March 21, 2016

Dear Kyne W, It is nice to hear that you enjoyed the hotel, location, bed and front desk staff. I am so sorry to learn of your difficulties with the room service team. Please accept my apologies for the service and wait time. We hope...More

Reviewed March 15, 2016

Impeccable service from every one that we encountered. The concierge helped plan our entire vacation with tickets, advice, and everything else in between. Great atmosphere, great location, overall a great experience.More

Thank Lauren H
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded March 16, 2016

Dear Lauren H, Exceeding your expectations is our goal- and from your response we are glad we were able to accomplish it. Thank you for the positive feedback. Everyday we strive to deliver better service and it is your feedback that allows us to improve....More

Reviewed March 14, 2016 via mobile

3 star would be more accurate. No coffee or fridge in room. Honor bar charged me to remove items to make room in fridge, as removing them sent electronic signal to charge us - these charges were reversed. Most frustrating was the primary voting for...More

1  Thank plz2meatu
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded March 16, 2016

We apologize for the inconveniences you experienced with our mini fridge and the crowds that resulted from the DC primary elections. We regret that these issues caused you to unnecessary troubles and appreciate your patience. We and are glad to hear that you found our...More

Reviewed March 14, 2016

The hotel y well located, you can walk near by and find your way in DC, the rooms are very quiet so you can really rest and enjoy. The tv privides many channels so options are not a question. The Rural Society is a signature...More

Thank SCNscn
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded March 16, 2016

Dear SCNscn, A positive stay is what we strive to accomplish with each of our guests. We are glad to know that we were able to deliver on this. We truly appreciate your feedback and are proud to know that we have exceeded your expectations....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$121 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Luxury Hotel in Washington DC
#45 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$121 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Luxury Hotel in Washington DC
#45 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (426)
Room & Suite (347)
Dining (90)
Amenities (44)
Business Centre & Event Rooms (5)
Questions & Answers
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Christina B
May 16, 2018|
AnswerShow all 2 answers
Response from ada92871 | Reviewed this property |
I don’t remember seeing one
0
Votes
Christina B
May 16, 2018|
AnswerShow all 2 answers
Response from Paolo_Pedrazzini | Property representative |
Hello, All of these items are available for free upon request. Please feel free to call our front desk next time during your stay.
0
Votes
gloriastammer
February 10, 2018|
AnswerShow all 8 answers
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
0
Votes
Room Tips
"I prefer a larger suite on a high floor"
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"go to another hotel!"
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"Ask for a room with a view instead of the inside where you just see all the other rooms."
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"end of the hall is very quiet as long as you don't want a view"
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