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Willard InterContinental Washington

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Traveller (1490)
Room & Suite (680)
Dining (124)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(198 reviews)
“peacock alley”(84 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Willard InterContinental Washington
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,337)
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3,143 results
Traveller rating
2,194
643
183
73
50
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2,194
643
183
73
50
Show reviews that mention
All reviewscafe du parcthe round robin barpeacock alleywhite housewashington monumentbeautiful hotelclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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1 - 5 of 3,143 reviews
Reviewed yesterday

The staffs were outstanding, my room got upgraded with IHG status. Beautiful room! Good price, good location, good services and wonderful room. It has everything you need for your trip. Room design was beautiful and clean. Good value.

Review collected in partnership with this hotel
Thank 51vanl
Hotel's Favourite
Reviewed 19 December 2017

Stay Report - 12/13 - 12/14 Location: The hotel's location on 14th and F is really good for a DC visit or if you were there on business like I was. The hotel is an easy five minute walk to Metro Center which means a...More

Thank Sal_Paradise767
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 21 December 2017

Thank you for your review. We're pleased to learn your recent stay at the Willard InterContinental was an enjoyable one. We couldn't agree with you more, the hotel does exude a bit of old world charm and European elegance that is for sure! We understand...More

Reviewed 5 days ago

It is a very well located hotel (except during Cherry Blossom weekend - when most of the streets around the hotel are blocked of for parades and bloc, parties). It's historic/old, with rooms that are a bit small. The staff is attentive and welcoming, but...More

Review collected in partnership with this hotel
Thank joelI3688TN
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded yesterday

Thank you for taking the time to share feedback on your recent stay at the Willard InterContinental. We never wish for our guests to leave our property dissatisfied with their stay, thus we're saddened to learn you did. As we strive to continuously elevate and...More

Reviewed 6 days ago

We were there to attend a dear friends daughters wedding. Hotel is beautiful, conveniently located, staff is excellent. The Willard has always and will always be a favorite. Accommodations very comfortable!More

Review collected in partnership with this hotel
Thank Christine J
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded yesterday

Thank you for the 5-star review. We're appreciative of your feedback and flattered to learn that The Willard has always and will always be a favorite. THANK YOU. Our staff works tremendously hard to ensure that our guests have the most enjoyable experience, thus we're...More

Reviewed 6 days ago

Came to the round robin bar for a cocktail Friday afternoon and couldn't have been more disappointed in the valet service from start to finish. The entry to the hotel is mobbed and has no structure with tour busses, ubers, lyfts, valet and cabs all...More

Thank Julie M
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded yesterday

Thank you for your review. We're disappointed and deeply concerned to learn of the shortcomings you experienced upon arrival to the hotel. Please know that the behavior demonstrated by the valet attendant does not meet the service standards of The Willard and will not be...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$281 - US$795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$281 - US$795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1490)
Room & Suite (680)
Dining (124)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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BChupka
3 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
0
Votes
jab58
20 November 2017|
AnswerShow all 4 answers
Response from acey2000 | Reviewed this property |
Yes
0
Votes
mike_p_184
21 September 2017|
AnswerShow all 3 answers
Response from mnlakesgirl2 | Reviewed this property |
Don't think so, but may vary by room. May want to ask hotel.
0
Votes
Room Tips
"We were attending a wedding and a gift along with schedule for the weekend was not delivered until after our..."
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"5th floor just reopened after renovation...could not have been nicer! Group rate was very reasonable. Hope..."
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"the radio alarm went off during the night. Maybe checking radios and clearing alarm settings between guests..."
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"high floor"
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