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Willard InterContinental Washington

3,240 reviews
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Traveller (1442)
Room & Suite (559)
Dining (124)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(196 reviews)
“peacock alley”(79 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,240)Write a Review
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Traveller rating
2,125
635
178
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2,125
635
178
65
47
Show reviews that mention
All reviewscafe du parcthe round robin barpeacock alleywhite housemint julepbeautiful hotelwashington monumentclassic hotelroom servicebeautiful lobbyperfect locationnational mallmini baran upgradeturn down serviceroom was largetwo blocks
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641 - 645 of 3,050 reviews
Reviewed 16 March 2017

The gracious atmosphere set the stage for the wedding party and friends. Preparing for the special event was not only peaceful but supportive. The Willard combined these two bases for the couple and the wedding party to enjoy the time together and face the opportunities...More

Thank GoCarolyn
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 March 2017

Thank you for the 5-star review. Here at The Willard our team works incredibly hard to ensure weddings at our historic property are beautifully orchestrated and one to remember. We were deeply honored to have been a part of the happy couple's wedding day and...More

Reviewed 16 March 2017

I stayed at this property a few weeks ago on a business trip. It was a severe disappointment. As a business person, I would never stay here again. It is an old, out-of-date physical plant and the mediocre service.More

2  Thank marktsavard
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 20 March 2017

Thank you for your review. We're deeply concerned to hear that your recent stay with us left you disappointed. I would like the opportunity to speak with you further to learn more about your stay and to see how we can make amends for your...More

Reviewed 16 March 2017

I always enjoy staying at this beautiful hotel. The round robin bar is one of my favourite spots in all of DC. Not tried any dining here as it's pretty pricey - even for DC. The staff are friendly and helpful.More

Review collected in partnership with this hotel
Thank stevecG3974VZ
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 March 2017

Thank you for the 5-star review. We're appreciative of your feedback and humbled to hear that you always enjoy staying at our historic property. The Round Robin Bar, one of the oldest bars in Washington, is an icon within itself and definitely worth visiting when...More

Reviewed 15 March 2017

We got a really low rate over presidents day weekend and came for a night while stopping over in DC. With Amex Platinum amenities it was virtually a giveaway. The hotel is located near the Metro Center station in the center of the city, the...More

Thank 649ic
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 22 March 2017

Thank you for your review. We take great pride in the history and uniqueness of our hotel and absolutely love sharing our rich history with our guests. We're happy to hear you enjoyed your visit to our history gallery, located off of the F street...More

Reviewed 15 March 2017

Classic and warm hotel beautifully appointed with a great location next to the White House! And a Red Door salon located on the second floor! Staff was professional and accommodating to our every request! Exceeded my every expectation!

Review collected in partnership with this hotel
Thank markkX4292BV
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 20 March 2017

Thank you for your review. Hearing your recent stay at The Willard exceeded your expectations is music to our ears! We hope to have the opportunity to welcome you back in the not so distant future. Regards, Patrick Birchall General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$206 - US$648 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$206 - US$648 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1442)
Room & Suite (559)
Dining (124)
Hotel & Grounds (1054)
Bathroom (100)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
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BChupka
3 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
0
Votes
jab58
20 November 2017|
AnswerShow all 4 answers
Response from acey2000 | Reviewed this property |
Yes
0
Votes
mike_p_184
21 September 2017|
AnswerShow all 3 answers
Response from mnlakesgirl2 | Reviewed this property |
Don't think so, but may vary by room. May want to ask hotel.
0
Votes
Room Tips
"Almost nothing has a view of any kind. We hoped for something dramatic with a view of the monuments. All we..."
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"A great getaway for the family or couples"
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"Go elsewhere."
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"Ask for a view of Pennsylvania Ave - you're in the most powerful city in the world....see it!"
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