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Sheraton Agoura Hills Hotel

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457 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Annecy-le-Vieux, France
Reviewed 2 days ago NEW

This hotel is well placed nearby the 101. Rooms are up to the standards with excellent beds. Bathroom is cleaned and well equipped with all required accessories. I suggest to follow the environmental friendly program you will be able to save 5$ on your your food at the hotel ! Breakfast is of good quality but could offer a broader...

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Helpful?
Thank Stephane L
Stockton, California
Reviewed 2 days ago NEW

We have stayed here 4 different times every time one of the elevators breaks down. Internet is horrible I was told by front desk to "upgrade"" to $19.95 and it would be complimentary when I checked out I was billed $243 for internet use. Check your bill!

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1Thank bspnoza
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for taking the time to share your valuable feedback from your recent stay with us. We take your inputs very seriously as we take great pride in the product and service that we provide our guests and are always looking for ways to improve. We sincerely apologize that you did not enjoy your visit and please contact me...

Sioux Falls, South Dakota
Reviewed 2 days ago NEW

My husband and I stayed at the Sheraton Agoura Hills Hotel for our son's wedding and although the location is not ideal if you're planning on walking to shops, restaurants, bars, sites, etc., our room was great (maybe the most comfortable bed ever!) and the service was truly exceptional. For only being a 3-star hotel, I was surprised and delighted...

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Thank laurengraceb304
Bellingham, Washington
Reviewed 3 days ago NEW

Our "go-to" hotel whenever we visit family and friends. This Sheraton is perfectly located for our visits to Simi Valley, Moorpark, the San Fernando Valley, and shopping in Westlake Village and Thousand Oaks. The rooms are spacious, clean and have a multitude of outlets/ports for charging a laptop, phones, etc. Service in the bar area is friendly, and the menu...

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Thank Rick L
Reviewed 1 week ago

I was there on business trips several times. Very standard & welcoming Sheraton hotel: front desk staffs, facilities, heated pool, lounge....etc. I especially loved its location: go through the hill you will be at Zuma beach, WOW! Overall Thousand Oaks is a very lovely town. Would return for sure.

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Thank Yi Y
Seattle, Washington
Reviewed 1 week ago

I have stayed at this hotel twice and this second time is the last. Agoura Hills is not a cheap area and I have high expectations. However, for $140 with tax, prepaid with AAA discount, I got what i paid for. I was given a Handicap room. I am not Handicapped. I am pretty sure that if I parked in...

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Helpful?
1Thank scott m
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for patronage of the Sheraton Agoura Hills Hotel and taking the time to share your valuable feedback from your recent stay with us. We sincerely apologize that you did not enjoy your room and have shared your concerns with the appropriate managers. We take your feedback very seriously as we take great pride in the product and service...

London, United Kingdom
Reviewed 1 week ago

Good quality hotel in convenient location. Breakfast was a pleasant experience with very good service. Not so sure about charging for parking in a standard outside car park. That smacks of taking advantage, because no one is going to walk or take public transport to this hotel.

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1Thank davesH6006PZ
Reviewed 1 week ago

Very nice hotel wit, tasteful decor througout. Efficient check-in and a large (payable) car park. The room was modern and well furnished with the expected amenities. Large, comfy bed with good quality linen and a quiet room with no disturbance for a good night's sleep. We dined here too and were pleasanty surprised at the variety, quality and price added...

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Thank Aitch222
Carlsbad, California
Reviewed 2 weeks ago

I booked this hotel with two rooms for four of us. Needed connecting rooms for my daughters. I booked at least 2 months in advance if not more. We checked in early in the day and they said they would let us know when the room was ready. We went out, came back at 3:00 PM!!. ROOM STILL NOT READY...

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Thank cbad2017
Management response:

Please accept my sincere apologies for our failures. I promise your experience is far from typical. Service is paramount here so I'm shocked to read about your experience. I don't know how it happened but I assure you your review comments will be the main subject in our service meeting this week. We are not a new property and we...

Los Angeles, California
Reviewed 2 weeks ago

The staff was amazing and the room was perfect. I was only there for about 6 hours but it was money well spent. I had 6 tubs of food for a race I was staffing and they wonderful front desk folks let me keep everything on the luggage cart. The room was lovely and the food was delicious!

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Helpful?
Thank danielsH4484BG
Management response:

Thank you taking the time to review our hotel the Sheraton Agoura Hills Hotel. I appreciate your feedback and am delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Josh

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: $169 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
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San Luis Obispo, CA

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else...”
 of 5 bubbles scottmP9268XJ, 13 Feb 2017 | Read review
“Try to get above 2nd or 3rd floor and on an end. Much quieter. 5th floor is best”
 of 5 bubbles jrodenhausen, 26 Dec 2016 | Read review
“I like to stay on the west side of the building. there is a side enterence there and parking is much less congested than on the east side.... from car to room in 2 minutes”
 of 5 bubbles korvesm, 16 Dec 2016 | Read review
“Get a room that faces the back of the hotel if you want super quiet. If you want a view, get a room that faces the mountains.”
 of 5 bubbles Sheryl731, 31 Oct 2016 | Read review
“ask for room facing the mountains”
  • view from hotel room
  • the world comfiest bed (I'm my opinion!)
 of 5 bubbles 933neilg, 25 Oct 2016 | Read review
5 of 5