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Sheraton Agoura Hills Hotel

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Traveller (121)
Room & Suite (60)
Dining (13)
Overview
  • Excellent28%
  • Very good47%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(86 reviews)
“the club lounge”(24 reviews)
“thousand oaks”(23 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Agoura Hills Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Agoura Hills Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (546)
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All reviewsfront deskthe club loungethousand oaksmalibu beachwestlake villagethe santa monica mountainsfifth floorstarbucks coffeefree parkingwedding partybreakfast buffet isbusiness hotelnice propertyhotel barpool and hot tubother hotels in the areabusiness trip
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21 - 25 of 529 reviews
Reviewed 1 September 2017 via mobile

Room was perfect, clean, crisp sheets. Balcony with somewhat of a view and the price wasn't high as I had expected it to be. Close to plenty of nice places to visit and the beach is also only about 15-20 min away.

Thank Wilson P
Response from Ronald R, Manager at Sheraton Agoura Hills HotelResponded 5 September 2017

Dear Wilson P, Thank you so much for your 5 star review and your kind comments. We are glad that you enjoyed your stay and we look forward to serving you soon! Sincerely, Ronald Reyes Assistant General Manager

Reviewed 1 September 2017 via mobile

I've stayed at this hotel several times for business and it's usually a positive experience overall. My preference is to have a room on a 2nd floor or higher and they typically can accommodate it. Upon checking in they advised hotel was full so I'd...More

1  Thank Moops1
Response from Ronald R, Manager at Sheraton Agoura Hills HotelResponded 2 September 2017

Dear Moops1, Thank you for your valuable feedback and we are very sorry for our shortcomings. We will review this concern with our team and course-correct. Our sincerest apologies and we hope that you will give us another chance. Sincerely, Ronald Reyes Assistant General Manager

Reviewed 27 August 2017 via mobile

I am currently sitting in my room at this hotel...hotel was recommend by wedding party. First of all, the room is way over priced. When i arrived at desk, i said hello and said my name is Gallagher...desk person says "what do you want?" It...More

Thank Julie G
Response from Ronald R, Manager at Sheraton Agoura Hills HotelResponded 28 August 2017

Dear Julie G, Thank you for your valuable feedback and we are very sorry for our shortcomings. We will review this concern with our Team and course-correct. Our sincerest apologies and we hope that you will give us another chance. Sincerely, Ronald Reyes Assistant General...More

Reviewed 21 August 2017

I reserved a "club level" room for the breakfast since it was not included at the hotel. My room was all the way down at the end of one long hallway and the club room was all the way down at the end. The view...More

Thank Melissa G
Response from Ronald R, Manager at Sheraton Agoura Hills HotelResponded 22 August 2017

Dear Melissa G, Thank you so much for staying with and for your valuable comments. We apologize for the inconvenience caused you and we hope that you will give us another chance to serve you. Sincerely, Ronald Reyes Assistant General Manager

Reviewed 17 August 2017 via mobile

As a business traveler with a team beneath me that travels regularly I was more than disappointed in the company policy as well as how my employee was treated here. Not everyone has a $15k credit card limit. When you are waiting for the expense...More

Thank Desert-Girl-At-Heart
Response from Ronald R, Manager at Sheraton Agoura Hills HotelResponded 20 August 2017

Dear Desert-Girl-At-Heart, Thank you for your valuable feedback and we are very sorry for our shortcomings. We will review this concern with our Front Office Team and course-correct. Our sincerest apologies and we hope that you will give us another chance. Sincerely, Ronald Reyes Assistant...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Shuttle Bus Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$158 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (121)
Room & Suite (60)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
sloprincez
15 July 2015|
AnswerShow all 2 answers
Response from Ian G | Property representative |
thanks for your inquiry. We offer Starbucks coffee in each guest room on a complimentary basis, but do not have the Keurig coffee makers.
0
Votes
Room Tips
"Loved our room, but right next to the elevator and we could hear it in the night"
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"high floor, mountain side"
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"Rooms 120-130 on first floor are great if you wish to connect to the parking easily."
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"Get a room away from the pool / bar patio."
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