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Sheraton Agoura Hills Hotel

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420 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Little Egg Harbor, N.J.
Reviewed 2 November 2015 via mobile

This hotel is up the cliffs from Malibu Beach and not far from Calabasas. We stayed here while touring Pepperdine University on Malibu Beach. The hotel was on a highway in what appeared to be a corporate park. The rooms were spacious, but we woke up the first night to no hot water. Apparently the furnace on rhat side of...

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Helpful?
Thank Shirley C
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your response, but regret the inconvenience with the hot water. I am pleased that the Team was able to accommodate your needs and offer the upgrade.

Agoura Hills
Reviewed 21 October 2015

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1Thank baronl424
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Pullman
Reviewed 18 October 2015

Stopped over here for a one-day jaunt into Malibu to film experimental short (don't ask). There happened to be a 50 year high school reunion and a wedding, which kept lobby hopping, but even with the extreme busyness the staff was courteous, informative and polite throughout my stay. Room was solid as was Sheraton club with outdoor accommodations. Outdoor pool...

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Helpful?
Thank Cinebriate
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for staying with us and for your positive feedback on the service and accommodations.

Austin, TX
Reviewed 13 October 2015

The staff was friendly and accommodating. The room was excellent and very clean and modern. Stayed on the "Club" floor, which I highly recommend because of access to the Club Room which provides complimentary breakfast, snacks, water, juice, and lots of excellent coffee. (Really good quality food) The hotel is easy to get to just off the 101 freeway, but...

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Helpful?
Thank ThomasTheBeachCat
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

The Team works hard to ensure needs are met and we are pleased that your expectations were exceeded during your visit.

Yuba City, California
Reviewed 5 October 2015

Stayed here for a wedding October 2015. Booked our rooms as part of the block pretty early on. My husband and I arrived at around 1 pm and they allowed us to check in which I appreciated. I told them that my sister and her husband would be arriving around 3 pm and could they be close to us. I...

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Helpful?
Thank Paulene D
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your feedback and i am sorry that we were unable to offer a similar upgrade. However, we trust that the balance of your stay was enjoyable and that we can look forward to your return visit soon.

Beverly, Massachusetts
Reviewed 28 September 2015

Stayed 4 nights for a Malibu wedding. Clean hotel and very friendly staff. Great pool area, and again, very clean. Had a balcony room (not very private) that was nice for early evening hanging out. Offers room service and has great breakfast. Again, great staff.

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Helpful?
Thank Anthony E
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

I am pleased that the Team and the location lived up to expectations. We look forward to your next visit.

Palatine, Illinois
Reviewed 23 September 2015

Was only there to sleep for one night. Hotel looked clean - rooms were immaculate. The Bed was veery comfortable. Desk people were friendly and welcoming. Did not take long to check in. Only issue was fire alarm at 3am because someone was smoking near the elevator. But alarm went off 3 times in the span of 5 minutes.

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Helpful?
Thank Fourth_T
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Regret the alarm disturbance, but pleased that the balance of your stay made up for this inconvenience.

Waldwick, New Jersey
Reviewed 21 September 2015

Stayed here recently for a weekend wedding and it was a pleasant choice. The hotel is located up on a hill and the lobby alone presents a wonderful view of the Santa Monica Mountains. The hotel is clean and the staff are very accommodating. There is a nice outdoor pool and whirlpool and a wonderful sun deck for tanning. In...

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Thank rickyrak
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Great to know that we met and exceeded expectations! Look forward to welcoming you back...

Poznan, Poland
Reviewed 20 September 2015

The hotel is nice located. They respect people right to have a rest. Staff is friendly. They have a nice pool, but unfortunately without any supervision. During our stay each days there were 3 families coming with so noisy kids, that it was imposable to stay there. My whole plan to take a rest by the pool was gone. But...

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1Thank 725Izabella
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for staying with us! Other close-by points of interest include the Ronald Reagan Library, Santa Monica Mountain trails, Malibu surfing spots and local wineries.

Laguna Beach
Reviewed 19 September 2015 via mobile

I expected less from this Category 3 Starwood. It is a large, industrial and a bit dated from the outside. On the inside, the staff was great and the room and beds were great. The club lounge was nice. The pool area looked like a nice place to hang out with a group.

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Helpful?
Thank Scott R
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Appreciate your great review and pleased that the team and the property surpassed your expectations!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Rd, Agoura Hills, CA 91301-2004 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: $168 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that faces the back of the hotel if you want super quiet. If you want a view, get a room that faces the mountains.”
 of 5 bubbles Sheryl731, 31 Oct 2016 | Read review
“ask for room facing the mountains”
  • view from hotel room
  • the world comfiest bed (I'm my opinion!)
 of 5 bubbles 933neilg, 25 Oct 2016 | Read review
“the 5th floor”
 of 5 bubbles remcok824, 12 Oct 2016 | Read review
“A mountain view is very pleasant.”
 of 5 bubbles DisneyFan30, 22 Sep 2016 | Read review
“Try getting an even numbered room overlooking the pool for any kind of view.”
 of 5 bubbles BMRosenberger, 23 Aug 2016 | Read review
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