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Extended Stay America - Oakland - Alameda

136 reviews
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Traveller (36)
Room & Suite (18)
Dining (1)
Overview
  • Excellent26%
  • Very good24%
  • Average16%
  • Poor16%
  • Terrible18%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (136)Write a Review
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All reviewsfront desk staff were friendlyfull service hotelcomfortable bed and pillowsenergy barsown homegrocery storetea coffeestores and restaurantswalking distancesafe neighborhoodwould stay here againthe east bayoaklandmuffinswaterfronthairdryertoaster
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1 - 5 of 131 reviews
Reviewed 1 week ago via mobile

What can I say, you stay at the extended stay because it’s cheap, has a kitchen, you can bring a dog. You kinda know what your getting. Bed was comfortable, a little chilly in the room. Heater didn’t seem to work. Extra blankets took care...More

Thank Lindy L
Response from 00esa, Manager at Extended Stay America - Oakland - AlamedaResponded 1 week ago

Lindy, thank for evaluating your stay. We are glad to read you had an overall pleasant visit and liked some aspect of our hotel. Having said that, please accept our apology for your unpleasant experience as that is not the service level that we aim...More

Hotel's Favourite
Reviewed 20 August 2017

I stayed for a full week while in the process of relocating. I was highly impressed with the hotel and the services. The front desk staff were friendly, welcoming and responsive. The room was very clean, nicely designed, and had a very comfortable bed and...More

Thank FLguyTampa_FL
Response from 00esa, General Manager at Extended Stay America - Oakland - AlamedaResponded 21 August 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-equipped room and that our location close to various attractions of the city was convenient for your needs. It was a pleasure hosting you,...More

Reviewed 21 December 2017

The Alameda ESA staff were very helpful and thoughtful as we moved our entire family (including the furry ones) across the country and looked for a new home. A really great experience. We truly appreciate it. Thank you!More

Review collected in partnership with Extended Stay
Thank mick664
Response from 00esa, Manager at Extended Stay America - Oakland - AlamedaResponded 22 December 2017

Mick, thanks for the excellent review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Your compliments will be shared with our team for a good job done. Thank you once more...More

Reviewed 17 December 2017

Rooms are supposed to be smoke free. Room smelled like cigarette. Couldnt get another room. Windows were open couldnt close. No coffee maker. The bar soap smelled like burnt oil. The worst was the so called. Breakfast. And no blankets. I never do reviews but...More

Review collected in partnership with Extended Stay
Thank albertovK6889HI
Response from 00esa, Manager at Extended Stay America - Oakland - AlamedaResponded 18 December 2017

Albert, thank you for being our guest. We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what...More

Reviewed 11 December 2017

Both the assistant manager and the manager were rude. Did not try to discuss what I needed when there was a problem with my reservation. The manager defended the assistant managers rude behavior. Rooms need more utensils if they are going to advertise it as...More

Review collected in partnership with Extended Stay
Thank tamerajunew
Response from 00esa, Manager at Extended Stay America - Oakland - AlamedaResponded 13 December 2017

Thanks for evaluating your stay. Please accept our apologies for the service issue you encountered and regret the inconvenience you had with the reservation at the time of your check-in. We are reviewing the situation as a training tool to improve our procedures and to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$125 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$125 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (18)
Dining (1)
Questions & Answers
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clee4567
26 September 2017|
AnswerShow all 3 answers
Response from Floyd B | Reviewed this property |
You can walk the bridges at the south end of Alameda Island but you can't walk the tubes near Extended Stay America. Chinatown is immediately at the mainland side of the tubes. Check the Alameda County (AC) Transit bus... More
0
Votes
clee4567
26 September 2017|
Answer
Response from FLguyTampa_FL | Reviewed this property |
It's less than two miles away- just on the other side of the tunnel that connects Alameda to Oakland. You could take Uber or there is a very good county bus system that could get you there.
0
Votes
bucjy
29 November 2016|
Answer
Response from GalindivS | Reviewed this property |
The hotel is next to bus #31 that goes and from Bart Stations in Oakland such as 12th St/Oakland and MacArthur Station/Oakland. Bus #31 goes every 20 minutes on weekdays at least, please check the bus schedule. The bus costs... More
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Room Tips
"Many rooms offer a nice view of the marina and bay"
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"Ask for a marina view room. If you do not get a marina view room, each floor has a small lounge that faces..."
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"Don't choose one."
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"Don't stay here"
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