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Extended Stay America - Oakland - Alameda

136 reviews
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Traveller (36)
Room & Suite (18)
Dining (1)
Overview
  • Excellent26%
  • Very good24%
  • Average16%
  • Poor16%
  • Terrible18%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (136)Write a Review
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All reviewsfront desk staff were friendlyfull service hotelcomfortable bed and pillowsenergy barsown homegrocery storetea coffeestores and restaurantswalking distancesafe neighborhoodwould stay here againthe east bayoaklandmuffinswaterfronthairdryertoaster
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11 - 15 of 131 reviews
Reviewed 15 June 2017

Great location for a wedding on one of the ships docked in harbor. Walking distance to dock. Walking distance to mall and stores and restaurants. Very scenic views. Rooms are ok. Basic. Tubs/shower was scratched up pretty bad, but seemed clean. Didn't use the kitchen...More

Review collected in partnership with Extended Stay
Thank calgalcat
Response from 00esa, General Manager at Extended Stay America - Oakland - AlamedaResponded 16 June 2017

It was a pleasure to have you as our guest at Extended Stay America - Oakland – Alameda. We are delighted to read our facilities were adequate to your needs and that our location was perfect for your travel plans. We appreciate your business and...More

Reviewed 13 June 2017

not worth the price. very old building, no upgrades, one hand towel in room, requested another but was told they were being washed, but never delivered it as promised. prepaid $149 when I booked the room and printed the confirmation email asproof but charged $188...More

Review collected in partnership with Extended Stay
Thank WedoLarry
Response from 00esa, General Manager at Extended Stay America - Oakland - AlamedaResponded 15 June 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 9 June 2017

Enjoyed my room kitchen has a oven room was spacious I had no disturbance I would recommend this room to everyone I know I will choose over days inn any day of the week blah blah blah if I'm done writing my review why would...More

Review collected in partnership with Extended Stay
Thank peeyonnaf
Response from 00esa, General Manager at Extended Stay America - Oakland - AlamedaResponded 10 June 2017

Thanks for posting a review of your stay at Extended Stay America - Oakland - Alameda. It’s our pleasure knowing you loved your room along with the kitchenette. We appreciate you recommending us and hope to see you again soon. Sincerely, General Manager

Reviewed 5 June 2017

If you have to go on one of the boats in the harbor, I would select another hotel and Uber to the harbor. The cost did not match the experience. Bring your own blow dryer, hand lotion, shower cap and decent size bottle of shampoo...More

Review collected in partnership with Extended Stay
Thank 389victoryr
Response from 00esa, General Manager at Extended Stay America - Oakland - AlamedaResponded 6 June 2017

Please accept my apologies for not meeting your expectations and for the inconvenience it caused. I am sorry your room did not have the amenities you desired or needed. Since our rooms are designed for guests staying multiple nights desiring home-like living, these guests often...More

Reviewed 10 May 2017

I reserved a room for my parents that would be visiting fro my graduation later this month. I went to visit the room to make sure it met my parents needs before they came. Trena the assistant manager, was very helpful and allowed me to...More

Thank Erin H
Response from 00esa, General Manager at Extended Stay America - Oakland - AlamedaResponded 11 May 2017

Erin, thank you for your glowing review of Extended Stay America - Oakland - Alameda. We are thrilled to read your comments about the great service you received from Trena, and how she exceeded your expectations. Please be assured, I will share your compliments with...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$125 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$125 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (18)
Dining (1)
Questions & Answers
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clee4567
26 September 2017|
AnswerShow all 3 answers
Response from Floyd B | Reviewed this property |
You can walk the bridges at the south end of Alameda Island but you can't walk the tubes near Extended Stay America. Chinatown is immediately at the mainland side of the tubes. Check the Alameda County (AC) Transit bus... More
0
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clee4567
26 September 2017|
Answer
Response from FLguyTampa_FL | Reviewed this property |
It's less than two miles away- just on the other side of the tunnel that connects Alameda to Oakland. You could take Uber or there is a very good county bus system that could get you there.
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bucjy
29 November 2016|
Answer
Response from GalindivS | Reviewed this property |
The hotel is next to bus #31 that goes and from Bart Stations in Oakland such as 12th St/Oakland and MacArthur Station/Oakland. Bus #31 goes every 20 minutes on weekdays at least, please check the bus schedule. The bus costs... More
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Room Tips
"Many rooms offer a nice view of the marina and bay"
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"Ask for a marina view room. If you do not get a marina view room, each floor has a small lounge that faces..."
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"Don't choose one."
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"Don't stay here"
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