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Renaissance ClubSport Aliso Viejo Laguna Beach Hotel

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Traveller (84)
Room & Suite (36)
Dining (9)
Overview
  • Excellent47%
  • Very good34%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“health club”(29 reviews)
“fitness center”(31 reviews)
“hotel attached”(10 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (345)
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340 results
Traveller rating
156
115
36
19
14
Traveller type
Time of year
LanguageEnglish
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156
115
36
19
14
Show reviews that mention
All reviewshealth clubfitness centerhotel attachedamazing gymlaguna beachcitrus grillfitness classeshotel gueststown centrebasketball courttoll roadfamily poolsteam roomhotel gymself parkingfree weightslarge shower
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1 - 5 of 340 reviews
Reviewed 1 week ago

Title says it all really - website showed incorrect breakfast price (I took a screen shot of website post prior to arriving) which I highlighted to the front desk lady. x2 occasions I had to wait at the front deception desk for a staff member...More

Thank Blackbutterflai
Response from TeamMarriott, General Manager at Renaissance ClubSport Aliso Viejo Laguna Beach HotelResponded 1 week ago

Dear Blackbutterflai, We truly appreciate your feedback and thank you for being our guest. We are sorry we did not live up to the standards you should always expect from us and that you were not completely satisfied with your stay. We are happy that...More

Reviewed 1 week ago

I love this hotel particularly because of the impressive gym it has. It is even better than the gym I have membership to. The hotel gym was clean and the machines look brand new. They provide strawberry, cucumber, and orange waters along with towels. The...More

Thank Cakemeister
Response from TeamMarriott, Manager at Renaissance ClubSport Aliso Viejo Laguna Beach HotelResponded 1 week ago

Dear Cakemeister, Thank you for your feedback about the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel. We are thrilled you & your family had a terrific and were able to take advantage of our pool, fitness center, and many other great amenities we provide. It...More

Reviewed 3 weeks ago via mobile

Imagine a giant modern fitness center connected to a beautiful state of the art Hotel. There you have it. Great hotel great pools with kiddie areas. Awesome time for everyone. Spent two relaxing days at the pool. The pool good servers were on point and...More

Thank Misterfp
Response from TeamMarriott, General Manager at Renaissance ClubSport Aliso Viejo Laguna Beach HotelResponded 2 weeks ago

Dear Misterfp, Thank you for choosing Renaissance ClubSport Aliso Viejo Laguna Beach Hotel and for appreciating our friendly associates. We are thrilled you had a terrific stay and that you were able to take advantage of our pool and fitness center. Thank you once again...More

Reviewed 3 weeks ago via mobile

DO NOT STAY HERE! This hotel has the worst customer service I have ever experienced. Let me preface this by saying I’ve never left a negative review on Trip Advisor & I’m a 20 year Marriott Rewards member so I’m usually of fan of their...More

2  Thank Jennifer N
Response from Michaeld R, Manager at Renaissance ClubSport Aliso Viejo Laguna Beach HotelResponded 3 weeks ago

Dear Jennifer N, Thank you for taking the time to share your valuable feedback. My name is Michael Robby and I am the Assistant General Manager here at the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel. It has come to my attention that the service...More

Reviewed 4 weeks ago via mobile

Stuck in traffic, we called the hotel to ensure that our cousin could check-in prior to our arrival. Her name was on the reservation. My cousin checked-in with the manager on duty Elizabeth Lister, who basically told our cousin that she would need to make...More

1  Thank Melissa D
Response from TeamMarriott, General Manager at Renaissance ClubSport Aliso Viejo Laguna Beach HotelResponded 3 weeks ago

Dear Melissa D, Thank you for being our guest, and for sharing your thoughts about your experience. We appreciate you bringing this to our attention. It is our goal from check-in to check-out to offer a stress-free and comfortable visit, and we are sorry we...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$183 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (84)
Room & Suite (36)
Dining (9)
Pool & Beach (5)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Richelle H
May 20, 2018|
Answer
Response from Michaeld R | Property representative |
Hi Richelle, Yes and no. Depends on what you have in mind or if "open play" hours will work for you during your stay with us. Kindly contact us and we can assist you further in regard to basketball. You can ask for me if... More
0
Votes
Susan G
March 6, 2018|
AnswerShow all 2 answers
Response from DebwithaY | Reviewed this property |
5 miles from beach. Approx 1 mike from bike path.
0
Votes
sh820
December 10, 2017|
AnswerShow all 3 answers
Response from DebwithaY | Reviewed this property |
Excellent.
0
Votes
Room Tips
"Pool view room!"
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"ask for a pool view"
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"above the third floor......otherwise you are friends with the HVAC and other similar appendages...."
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"Connecting rooms 223 and 225 work well for 2 relatives. But they have absolutely no view out the window, if..."
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