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2018-01-28 2018-01-29
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    Extended Stay America - San Jose - Santa Clara

    2131 Gold St, Alviso, CA 95002-3701
    +1 877-432-9997
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (7)
    Room & Suite (6)
    Dining (1)
    • Excellent32%
    • Very good14%
    • Average20%
    • Poor17%
    • Terrible17%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Santa Clara
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (88)
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    1 - 5 of 85 reviews

    Reviewed 3 weeks ago

    The receptionist are very friendly and lovely. They always help us to solve some problem. I felt good during I stayed there. The Hotel is closed to railway, so if you can't sleep well maybe you have to consider this. There are only coffee and...More

    Review collected in partnership with Extended Stay
    Thank 457chiachih
    Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 2 weeks ago

    Thank you for staying at our hotel and for the feedback. We are glad to read you liked the service offered by our staff and that you were benefited with our convenient location. Your comments in regard to breakfast specifics have been shared with our...More

    Hotel's Favourite
    Reviewed 17 April 2017

    I wanted to find a nice place in Santa Clara that was also very affordable, we got more than we expected. This was the nicest Extended Stay that we have stayed thus far. The staff was excellent they made special accommodations and over all worked...More

    Thank largaespada3
    Response from 00esa, General Manager at Extended Stay America - San Jose - Santa ClaraResponded 18 April 2017

    It's a pleasure to read your fantastic review of Extended Stay America - San Jose - Santa Clara. We strive to provide our guests outstanding hospitality and your compliments serve as an encouragement to all of us. Thank you for choosing us, and we hope...More

    Reviewed 4 weeks ago

    The front desk clerk -- Sunil -- is extremely rude. Had reservations issues with him where he refused to acknowledge a conversation from previous day lying flatly. Said he did not care even if we gave him a bar review Fellow travellers beware!More

    Thank Texasranger99
    Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 4 weeks ago

    Thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable visit to all of our guests, so this incident is not...More

    Reviewed 20 November 2017

    The place is average, nothing special. As positive details, it is clean, kitchen with basic stuff. On the other side, no restaurant and very basic breakfast (coffee, muffins and cereal bars, the same everyday), no laundry service (only wash machines with coins), noisy (train passing...More

    Thank Fernando_Robles
    Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 21 November 2017

    We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We...More

    Reviewed 2 October 2017

    The rooms are not too great. The place does not have a restaurant and also no places nearby where we could get food. Nearest Tesco is about 35 minutes walk. The price is also not too lucrative and for slightly more, you could get better...More

    Thank Harish Iyer I
    Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 3 October 2017

    Harish, in our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your feedback. Our goal is to welcome every guest to a clean, comfortable, well-maintained suite, combined with excellent service. Your comments have...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Price range
    • US$109 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Extended Stay, Priceline, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Extended Stay America - San Jose - Santa Clara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Alviso
    • Also Known As
    • Extended Stayamerica San Jose - Santa Clara Hotel San Jose ,
    • Extended Stay San Jose ,
    • San Jose Extended Stay
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    Traveller (7)
    Room & Suite (6)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Rooms to the front of the hotel are quieter. Rooms right next to elevator can be noisy."
    Read review
    "Higher floors were quieter."
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    "Find a room in a different hotel"
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    "Save your money and go somewhere else."
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