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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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856 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 833: English reviews
Sarasota, Florida
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

I was nervous with some reviews I read but this hotel exceeded my expectations. Most hotels were booked so we didn't have many options and this turned out to be a very relaxing and quiet hotel. Rooms were clean. Restaurant had slow service. Only downside is the location is not very convenient to downtown Napa and the wineries.

Helpful?
Thank funfromflorida
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton. We are delighted to learn that your stay exceeded your expectations. We are sorry to learn that you received a slow service in the Restaurant and we have taken note of this for our General Manager to review. We greatly appreciate your business and thank you for... More 

Vacaville, California
2 reviews
Reviewed 3 weeks ago

The hotel is located so close to soo much. It is extremely clean well taken care of the staff ALWAYS go beyond the call of duty. Can't beat it for the price, service, food, cleanliness and the staff. Gotta stay here.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 97herbertb
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton. We are delighted to learn that you enjoyed our staff, service and food here on property during your stay. We greatly appreciate your business and thank you for being our guest. Looking forward for your return in the future. More 

Roswell
2 reviews
Reviewed 3 weeks ago

The hotel needs to be updated. Complimentary Breakfast was very good, wait staff very good. Gym equipment was old and needs to be upgraded. The hotel staff were very helpful with restaurant recommendations and directions. Check in and check out went very smooth.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robertacU4076CI
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton. We are delighted to learn that you enjoyed our staff, and breakfast here on property during your stay. We have taken note of your experience in the gym for our General Manager to review. We greatly appreciate your business and thank you for being our guest. More 

New York City, New York
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

Although the hotel is 11 miles from the center of Napa, it is a reasonably priced hotel with good amenities including a spa. Rooms were clean and comfortable and it was located off a main road. Front desk staff well qualified. Restaurant staff for breakfast, not great. They couldn't get the order correct two days in a row and they... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Era101
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review on your recent stay at DoubleTree by Hilton. We greatly Value your business. We are pleased to learn that our hotel and its amenities were comfortable to you during your stay. We would love to welcome you back the next time your travels bring you to Napa Valley. Thank you... More 

Louisville, Kentucky
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

This was our first time we have stayed outside of Napa when visiting wine country. We found the property to be closer than we expected. It was very comfortable and the staff was terrific. The restaurant was great for breakfast before going out to visit wineries. The location was perfect for flying out of Sacramento....very convenient! Great vacation location!

Helpful?
Thank Scott G
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton, we greatly appreciate your business! We are delighted to learn that the location of our hotel is convenient for your wine country adventures and flying out of Sacramento's airport. We are also pleased to discover that you enjoyed our staff and restaurant here on property. We would... More 

Saint Augustine Beach, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Although this hotel is technically not in Napa, we really enjoyed it. It was just a short drive (less than 10 miles) into Napa proper and as long as we didn't make the trip during rush hour, it was fine. The staff are very friendly, the food in the restaurant is amazing (I'm serious!), and it's very convenient to grocery... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Angi B
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review on your recent stay at DoubleTree by Hilton. We're pleased to learn that you enjoyed Table29, our restaurant here on property and that our hotel is conveniently located for your shopping and wine country adventures. We would love to welcome you back the next time your travels bring you to... More 

Los Angeles, California, United States
Level Contributor
5 reviews
Reviewed 4 weeks ago

In October we made last-minute reservations to visit Napa. The DoubleTree was conveniently located and reasonably priced. The staff was friendly and helpful, and the grounds were gorgeous. My only complaint is that the hotel could use a little facelift. Walking through the hotel, the walls were dirty and scuffed, and our room was a little funky. It looked like... More 

Helpful?
Thank Maureen F
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton, we greatly value your business! We're pleased to learn that our hotel is conveniently located for your wine country adventures and that you enjoyed our beautiful grounds. We have taken note for our General Manager to review your experience with the walls and your room during your... More 

Boston, United States
1 review
Reviewed 4 weeks ago

I was in town for a wedding; the entire wedding party stayed at the DoubleTree and we were all very comfortable, and very impressed with the service we got from the stellar staff there! I can't imagine returning to the area for another wedding anytime soon, but if I'm back in Napa/Vallejo for any other reason, I will definitely make... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven H
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a review on your recent stay at DoubleTree by Hilton. We are pleased to learn that you enjoyed the comfort of our rooms, and our staff during your visit for a wedding! We would love to welcome you back again the next time your travels bring you to the area. Thank you so much for being... More 

Las Vegas, Nevada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Last spring and again this fall I had the pleasure of wine tasting in Sonoma and Napa Valley. We chose Double Tree for both visits and must say this last visit was perfect for proximity to both areas. We love to go to Healdsburg for Topel Wines and a favorite dress shop and to go to Silver Oak and the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary G
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton! We're delighted to learn that you've stayed at our hotel multiple times and that our location is convenient for your wine country adventures! We would love to welcome you back again the next time your travels bring you to the beautiful Napa Valley. Thank you so much... More 

Northwest Arkansas
Level Contributor
274 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 27 October 2016

This property has been here a while but it's been kept in good shape and the rooms are nice and clean. Also quiet, comfortable and reasonably priced. Staff was super friendly and helpful and they had a nice bar and restaurant. A good choice for the area!

Helpful?
Thank Arkies10
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton, we greatly value your business. We're pleased to learn that your room was comfortable and clean, and that you enjoyed our staff and restaurant here on property! We would love to welcome you back the next time your travels bring you to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: $138 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
11 months ago
Long Beach
9 months ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
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