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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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858 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 835: English reviews
Duluth, Georgia
Reviewed 27 May 2016

We arrived at the DoubleTree in American Canyon about 1 hour before our check-in time. We were greeted warmly by the front desk and was told that our room was ready for us. The hotel is gorgeous with a very natural and earthy decor. Our room was spacious and clean.Downtown Napa is only 15 minutes away and the vineyards are...

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Helpful?
Thank G9295PNmaryb
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are delighted to learn that your encounter with our front desk staff was pleasant. Our number one priority is to ensure that our guests feel welcomed, relaxed, and happy. We would love to welcome you back soon...

Poway, CA
Reviewed 24 May 2016

While grounds are nice (except my view of self storage facility out my window) the rooms and service are fair to poor. Desk staff very nice, but housekeeping couldn't even replace near empty shampoo or put away iron and ironing board when cleaning room. Room decor was fair, but while our room was quite big, it was mostly barren! Decor...

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1Thank DrTPoway
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. Your kind words about our front desk staff and restaurant will be recognized and shared. We are sorry to learn that you were not satisfied with the room décor and the service of our housekeeping staff. Your feedback...

Laguna Beach, California
Reviewed 23 May 2016

Short 10 minute drive to downtown and the wine train station. Quiet room easy parking,friendly staff. Never doing this trip before,I was happy overall with the location. If you don't mind the short drive to downtown, you will like this place.

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Helpful?
Thank 29stevez
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are happy to learn that you were satisfied with your stay! If your travels ever bring you back to the beautiful Napa Valley, we would love to have you stay with us again....

Reviewed 21 May 2016 via mobile

This hotel was great.. Nearby everything and close by Napa. When you check in, the hotel staff give out cookies. The room had a great view of lagoon and the pool. The room is nicely sized for the value.

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Helpful?
Thank Michael D
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are delighted to learn that you were pleased with your stay! We would love to welcome you back soon with an extra amount of freshly baked cookies waiting for you at check in....

Nashville, Tennessee
Reviewed 18 May 2016

My wife and I stayed here for 2 or 3 nights and enjoyed every minute! The rooms were delightful...and totally clean. The breakfast was perfect. The people went out of their way to make our stay memorable. Check this place out!!!

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Helpful?
Thank Steve D
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay, Steve. We are happy to learn that you had a pleasant stay! Your kind comments will be shared with our entire staff. If your travels ever bring you back to the beautiful Napa Valley, we would love to have you stay with us again. Thank you...

Tulsa, Oklahoma
Reviewed 15 May 2016

Arrived at noon on a Saturday - our room wasn't ready until 3:30 but we sat by the pool with our friends on a beautiful day. The room is well furnished, with updated fixtures and was very clean. The breakfast buffet was also good, with custom cooked dishes available. Definitely recommend.

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Helpful?
Thank m2swim
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay, we greatly appreciate your business. We are delighted to learn that you were satisfied with your stay! We would love to welcome you back again soon, in hopes for another enjoyable stay. Thank you for being our guest!

London, United Kingdom
Reviewed 14 May 2016

pleasant experience overall, food is good, service as expected from Doubletree by Hilton; photos on the website are better than reality, fitness centre is small and too warm; pool is tiny; on a very busy road. Rooms are great, beds very comfy, for an overnight perfectly good, very friendly staff on reception.

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Helpful?
Thank Anne P
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We are pleased to learn that you were satisfied with your stay! Your kind words about our staff will be recognized and shared. We would love to welcome you back soon in hopes for another pleasant stay. Thank you for being our guest!

San Francisco, California
Reviewed 14 May 2016

So check in experience was insatisfactory. The woman, L, was sullen, uncommunicative, and poorly spoken. She kept us waiting with no word why - clearly the hotel was not full. She drew lines all over a map and mumbled so we were forced to hunt for our room. The room was clean and updated, linens nice, beds comfortable. Pool area...

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Helpful?
Thank ann_sf_10
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback in regards to your recent stay at our hotel, we greatly appreciate your business. I’m glad that you were happy with your room and our on-site restaurant. We strive to ensure that we exceed guests’ expectations. I sincerely apologize that we were not able to provide a more positive experience and service. The issues you...

American Canyon, United States
Reviewed 12 May 2016

I stayed here as I was traveling on business and it was a nice hotel. Clean and all of the rooms had various cute names like Bird of Paradise, Lovebirds, Camel, etc.. It's a convenient location off of the highway. One thing to remember is that most of the restaurants in the township close early. All in all a nice...

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Helpful?
Thank Alicia K
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Alicia, thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are happy to learn that you had a positive stay! Whether for business or leisure purposes, we would love to welcome you back if your travels ever bring you to the area. Thank you for being...

Chicago, United States
Reviewed 12 May 2016

My husband and I stayed at this hotel with a group of friends to celebrate a fortieth birthday. We selected this hotel based on its location and the cost. I was pleasantly surprised. The grounds were very nice and the room was comfortable and clean. The restaurant breakfast was quite good too. I would stay here again.

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Helpful?
Thank Huber H
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay, we greatly appreciate your business. We hope that you had an amazing time at the 40th birthday party you celebrated. We are pleased to learn that you were happy with our hotel grounds, your room, and our on-site restaurant. We hope to see you again real...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: $128 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
11 months ago
Long Beach
9 months ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
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