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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

PricelineUS$162*
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GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$168*
US$162*
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US$168*
US$168*
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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946 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 922: English reviews
northeast
Reviewed 15 September 2016

Stayed at this hotel a couple weeks ago and thought it was very nice. The bed was very comfortable and I slept well. It was also located adjacent to a nice suburban neighborhood for jogging in the morning. We found the staff to be incredibly helpful, especially Stephanie at the front desk. One downside...it was very expensive...almost $300 a night....

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Helpful?
Thank happyvoyager30
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a TripAdvisor review about your stay at DoubleTree by Hilton a few weeks ago. We're pleased to learn that your bed was comfortable for you during your stay and that our staff was incredibly helpful. We will let Stephanie know you found her to be especially helpful! If your travels ever bring you back to the...

Columbus, Ohio
Reviewed 15 September 2016

Not a good experience at all. Did not get room we were supposed to get. We were with another couple and we both had to switch rooms multiple times due to the air conditioner not working. Fridge in room did not work and very poor water pressure. Breakfast was ok. Drive to Napa wasn't to bad except traffic is bad...

Review collected in partnership with DoubleTree by Hilton
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Thank Q6253FNjacquelines
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a review about your recent stay at DoubleTree by Hilton. We appreciate hearing your feed back about your experiences here at the hotel. I truly apologize that you experienced inconveniences with checking in, the air conditioner and water pressure in your room. I would love to discuss with you your experiences and take note of any...

Reviewed 13 September 2016

saggy mattress in room with double queens....I am an average sized person and it sagged to the middle once you were in it...really uncomfortable- would never go back- told the front desk clerk on check out and they just said sorry

Review collected in partnership with DoubleTree by Hilton
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Thank F8715GVannek
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a TripAdvisor review on your recent stay at DoubleTree by Hilton, we greatly appreciate your business. We're sincerely apologize that you experienced an inconvenience with the mattress in your room. This issue has been addressed to be immediately fixed to provide complete satisfaction in the future. We strive to exceed our guests' expectations and we would...

Reviewed 12 September 2016

The hotel is older but the staff makes up for anything you find in the cosmetics. The hotel is locating in a great area for wine tastings. The grounds are beautiful and everyone was so accommodating. The restaurant staff went above and beyond our expectations. Overall an EXCELLENT stay.

Review collected in partnership with DoubleTree by Hilton
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Thank Kevin M
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your five star TripAdvisor review on your recent stay at DoubleTree by Hilton! We are pleased that you found our amazing staff to be so accommodating and that you found our location to be suitable for your wine country adventures. We greatly appreciate your business and would love to welcome you back the next time your travels...

Salt Lake City, Utah
Reviewed 11 September 2016 via mobile

In need of a renovation very bad and employees look miserable, food was terrible, rooms were dirty and old. Pool looked like it was forgotten about and the water around it looked nasty and out if a horror movie. Must be flying under the Hilton radar. Would not stay again nor would I recommend

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Thank utefan33
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a TripAdvisor review about your recent stay at DoubleTree by Hilton, we greatly appreciate your business. We strive to ensure that we exceed our guests' expectations and if you're open to it, I would like to speak with you personally about your experiences here and opportunities to provide complete satisfaction in the future. If you could...

Reviewed 10 September 2016

The hotel is at the beginning of the Napa region but don't let that determine your staying at this hotel. The staff and convenience of this hotel works very well with the region. The restaurant was awesome for breakfast and also for winding down after a wine tour or another daily event. We had dinner there last night and it...

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Helpful?
Thank John F
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton. We are pleased to learn that you enjoy Table29 Bistro and Bar, our restaurant here on property and that you find our location suitable for your wine country adventures. We greatly appreciate your business and would love to welcome you back the...

Henderson, Nevada
Reviewed 9 September 2016

From the moment we arrived the staff provided us with friendly service. The grounds are lovely with a pond and gardens. The landscaping was being upgraded to include outdoor patios. The restaurant has delicious healthy fresh food served in a modern and cozy setting. The whole property is clean and well maintained. The hotel room was very spacious and the...

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Thank FinanciallySavvy
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a TripAdvisor review on your recent stay at DoubleTree by Hilton, we greatly value your business. We are pleased to learn that you enjoyed the lovely scenery and Table 29 Bistro and Bar, our restaurant on property! We would love to welcome you again if your travels ever bring you back to the beautiful Napa Valley....

Rohnert Park, United States
Reviewed 9 September 2016

Overall, everything was very good. We stayed here due to the proximity to our wedding venue and had many out of town guests. The hotel provide the cleanliness, professionalism, safety and service everyone wanted. The service was excellent and everyone felt like they were treated with special care and attention.

Review collected in partnership with DoubleTree by Hilton
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Thank Audrey P
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton, we greatly value your business. We are very pleased to learn that you had a great stay, and that you were satisfied with the location, service and cleanliness of our hotel. We hope you and the rest of your guests had an...

Reviewed 8 September 2016

Staff was excellent. We had a problem with our iron catching on fire. Attentive to the situation and got us fixed quickly. Value was ok for the special wedding rate we got. Room was large and comfortable

Review collected in partnership with DoubleTree by Hilton
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Thank 116sherib
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a review on your recent stay at DoubleTree by Hilton, we greatly appreciate your business. We are delighted to learn that you found our staff to be excellent during your wedding weekend and that they were very attentive to the inconvenience of your iron catching on fire. I sincerely apologize that you experienced this during your...

odessa, United States
Reviewed 7 September 2016

One of the friendliest hotels I have ever stayed at. Staff took care of our group of 14 people on all accommodations. They acknowledged us every time we were in the lobby and even delivered a cake for our friends birthday. Very thoughtful.

Review collected in partnership with DoubleTree by Hilton
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Thank Rupen P
Mia B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for writing a TripAdvisor review on your recent stay at DoubleTree by Hilton. We greatly appreciate your business and are delighted to learn that this is one of the friendliest hotels you have ever stayed at. We would love to welcome you back if your travels bring you back to the beautiful Napa Valley, whether its for wine...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: $186 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Hotels.com, Orbitz, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
7 questions
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St. John's, Canada
over a year ago
Los Angeles, California
St. John's, Canada
Long Beach
over a year ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with pond view.”
Rasjohnson80, 26 May 2017 | Read review
“try to have a room facing the pond. Worst rooms are facing the busy highway.”
milty908, 25 Apr 2017 | Read review
“Room with view to the pool. It´s not the best view but it´s better that open the window and have a view at the parking lot.”
  • very bad maintenance.
  • furniture old and broken
  • furniture with stains
axelr144, 24 Apr 2017 | Read review
“Paid an extra $10 for the lagoon view; not that exciting.”
  • View of plant nursery across the street.
885vincef, 17 Apr 2017 | Read review
“Hilton Honors rooms are on 2nd floor.”
EurekaJSK, 13 Apr 2017 | Read review
5 of 5
Priceline
US$162* /night
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Booking.comUS$168
TripAdvisorUS$168
Doubletree.comUS$168
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Prices are for 1 room, 2 adults
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