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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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856 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 833: English reviews
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 December 2015 via mobile

It was a quick two nights stay to visit Napa valley. The service we encountered was great especially the server Angelica at the restaurant. She was friendly and enthusiastic always had a big smile even when we were the last one to leave. During the three days/two nights there we notice there was a big group occupied our side of... More 

Helpful?
1 Thank Lenandjenn C
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am very sorry that your recent stay was less than perfect. If I can provide you with any additional information or assistance, please don’t hesitate to contact me directly: (707) 674-2100. Thank you for being... More 

Tempe, Arizona
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 December 2015 via mobile

If you are planning to visit Napa, avoid the traffic and hubbub and stay here. From the moment we were greeted by lobby staff (with warm smiles and warm cookies) thru our entire stay, we had a very lovely time. Breakfast was delicious and abundant.

Helpful?
Thank Bonebaker G
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. FIVE STARS, we are delighted to have provided you with such a wonderful experience. We look forward to welcoming you back soon! If I can provide you with any additional information or assistance, please don’t hesitate... More 

Lincoln, California
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 17 December 2015 via mobile

Great service from check in to check out. Nice large clean room on the Hilton honors level. Enjoyed the bar on site and felt drinks were reasonably priced. Perfect location for the areas I do business in the area. This is my go to hotel now in the area for business travel.

Helpful?
3 Thank AndyECV
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Thank you for making us your "go-to- business" travel destination. Please also keep us in mind, as we provide an amazing destination when it's time to ESCAPE business. We look forward to welcoming you back soon!... More 

Modesto, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 15 December 2015

I was pleasantly surprised and pleased with the much better than expected accommodations. Clean and quiet made for a good nights rest. The room was very large and comfortable. Also the restaurant was an added bonus and the food was wonderful.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kimberly G
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. FIVE STARS, we are delighted to have provided you with such a wonderful experience. We look forward to welcoming you back soon! If I can provide you with any additional information or assistance, please don’t hesitate... More 

1 review
Reviewed 14 December 2015

We had our companies Christmas Party there December 12, 2015. The staff were great, food was excellent and over all it was a success! I would recommend The Double Tree by Hilton American Canyon location by far a great place to stay, eat and enjoy a party in the ball room. Thank you so much for making it so easy... More 

Helpful?
Thank Angela G
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. FIVE STARS, we are delighted to have provided you with such a wonderful experience. We look forward to welcoming you back soon! If I can provide you with any additional information or assistance, please don’t hesitate... More 

Brussels, Belgium
Level Contributor
128 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 13 December 2015 via mobile

For the price this is a good value hotel. Service was super friendly and the room was big and clean. Breakfast was good - recommend! The only downside was the location which was quite a drive from Napa and the winery's - so assess based on your plans.

Helpful?
1 Thank Englishguy85
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. We look forward to welcoming you back soon! If I can provide you with any additional information or assistance, please don’t hesitate to contact me directly: (707) 674-2100. Thank you for being our guest! Cheers, Erik More 

Pismo Beach, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2015

The staff at the Double Tree in American Canyon make every stay a pleasure. They are all so friendly and helpful. I am always greeted with a worm smile whether it is the front desk, the restaurant or the housekeeping staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John W
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Thank you for the wonderful review, please come and stay with is again soon! If I can provide you with any additional information or assistance, please don’t hesitate to contact me directly: (707) 674-2100. Thank you... More 

1 review
Reviewed 5 December 2015

I stayed here for 2 nights - 30 Nov 15 to 2 Dec 15. The hotel is at good location, has excellent services and provides clean room. Offer warm cookies at check in and that can make your day. My daughter said it feels like home. The restaurant provides good services and excellent food. Between 5 pm to 7 pm,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ngohhuangt
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your Daughter's comments, such kind words! If I can provide you with any additional information or assistance, please don’t hesitate to contact me directly: (707) 674-2100. Thank you for being our... More 

LOMA LINDA
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 December 2015 via mobile

Great stay staff were very friendly.buffet breakfast was outstanding there was a waitress that was so helpful she made our stay son special thank you We would stay here again, checking in was a little misunderstanding. They never put us down for a early check in but that was fixed in no time flat. I have read other reviews and... More 

Helpful?
Thank MACLomaLinda
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your stay was wonderful! If I can provide you with any additional information or assistance, please don’t hesitate to contact me directly: (707) 674-2100. Thank you for being our guest! Cheers,... More 

San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2015

Excellent service, but the facilities are just okay. Our heater was not working, and it was a cold night. Thankfully, someone from the front desk came to bring us extra blankets. We might go to this location again sometime.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Cyndia R
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am sorry that you experienced problems with the heater in your guest room; maintenance has assured me the problem has been corrected. If I can provide you with any additional information or assistance, please don’t... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: $138 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
11 months ago
Long Beach
9 months ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
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