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Featuring spacious King Suites and Kids Suites perfect for families. Heated outdoor pool and spa, fitness center, video game room, complimentary newspaper, coin-operated guest laundry facilities and free parking. Across the street from Disneyland Resort.
All reviews kids suite bunk beds french doors across the street minute walk king suite within walking distance front desk staff convention center fridge and microwave pull out couch disney trip right next door free parking main gate garden walk near disneyland
We stayed here for 6 nights, paid in full in advance with points. Were told we would be charged a “damage deposit” of $18/day that would be refunded after check out. My husband and I definitely did not damage our room, but to date they...More
Response from Trip821111, General Manager at Portofino Inn & Suites Anaheim HotelResponded yesterday
Dear Guest, we appreciate your feedback.
We apologize for the delayed response in regards to the resort fee. We do charge a resort fee per day as well as authorize an additional amount of $10 per day. We have released the authorization however, the resort...More
We stayed here during our recent Disneyland vacation and the staff was really nice however the rooms were not. The room appeared clean but there was crusty filth on the floor around the bathroom area. One of the beds had blood on the sheets, and...More
Thank Steve O
Response from Trip821111, General Manager at Portofino Inn & Suites Anaheim HotelResponded 2 days ago
We appreciate you taking the time to leave us this feedback, Steve.
We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high...More
On the plus side, this hotel was built for serious noise control. I have trouble sleeping due to pain, so get up and meander during the night to try to alleviate pain. There were teenagers running the hall at 2-3 in the morning, laughing their...More
Response from Trip821111, General Manager at Portofino Inn & Suites Anaheim HotelResponded 3 days ago
We appreciate the time you took to give us feedback, Kat.
Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always...More
My daughter and I stayed for 5 nights in October, 2018. Staff was nice but the experience was just okay. One day our room did not get cleaned, when we arrived back at 1 am there were no fresh towels, the trashcan was overflowing. No...More
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 4 weeks ago
Thank you for taking the time to share your honest feedback with us. We sincerely apologize that we missed servicing your room one day. Often times, the do not disturb sign was up and we may have missed checking back with you for a more...More
I booked my stay through hotels.com. I arrived about 11 p.m. when I checked in I was given room keys to an occupied room. I literally opened the door on someone sleeping with all their belongings there. I felt so bad! When I went back...More
Thank Stephanie S
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded October 9, 2018
Thank you so much for sharing your honest feedback. I am truly sorry for your experience at check in. We have revisited some crucial training with some of our newer associates to ensure that this never happens again. We would like to have the opportunity...More