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Portofino Inn & Suites Anaheim Hotel

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Portofino Inn & Suites Anaheim Hotel
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1,509 Reviews from our TripAdvisor Community

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Showing 1,489: English reviews
Elk Grove, California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

After 4 days at this property, I left wondering if I took part in an undergrad community college work experience project that was part of a reality tv show. They have no customer service skills. no ability to own issues, no control of their own property and generally they dont appear to care. There will be thousands of Disney cultists... More 

Helpful?
Thank Jim S
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Jim S: Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience we caused you and your party including any noise disturbance you experienced during your stay. We will continue to monitor the guest rooms and corridors to ensure all of our guests can have a relaxing and peaceful nights rest. I... More 

Bakersfield, California
2 reviews
Reviewed 1 week ago

The front desk was very helpful! I was using a wheelchair and the gentleman at the front arranged a motorized scooter for me. It was the best suggestion . We had the kids suite which is very spacious and made it easy to bring some food and save a little on eating in the park.

Helpful?
Thank mom405
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear mom405: Thank you so very much for your feedback on your recent stay with us. We love hearing that our spacious and clean Kid Suite worked perfectly for your visit. We thank you for all of your kind comments about our Front Desk staff and the courteous service they provided you during your stay. We look forward to you... More 

Rohnert Park, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

I booked this hotel specifically because it said free parking. No where did it say, one car per room. I was meeting my son in Anaheim, so we came in on 2 cars. The girl at the check in desk was very nice, but got defensive and said it does say that on their website. I checked when I got... More 

Helpful?
Thank lvitsa
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Ivitsa: Thank you for sharing your feedback on your recent stay with us. We love seeing that you enjoyed our clean and spacious guest room. We are truly sorry for any inconvenience we caused you and your party regarding the one vehicle per reservation Parking Policy. It is listed on our site under amenities and on our confirmation emails... More 

Williston, North Dakota
1 review
Reviewed 3 weeks ago

I was looking for a hotel that was close to the convention center, but not too far away to the remainder of town. At first glance I wasn't blown away, it's not exactly the fanciest of places; it was still very clean. Walking in, I thought it was odd that they didn't have sliding automatic doors. It was kind of... More 

Helpful?
Thank sarajcarns
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear sarajcarns: Thank you for sharing your feedback on your recent stay with us. We love seeing that you enjoyed our clean and spacious guest room with the balcony. It is great hearing that you enjoyed our hotel's close proximity to the Disneyland Main Entrance and restaurants. We thank you for all of your kind comments about our Front Desk... More 

A TripAdvisor Member
Reviewed 4 weeks ago

Awesome value for the money, my husband and I enjoyed ourselves tremendously The room was great the beds were very comfortable Great balcony Room came with a refrigerator and a coffee maker Couldn't beat the location 5 to 10 minute walk to Disneyland

Helpful?
Thank A TripAdvisor Member
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Overnight Trip: Thank you so very much for your feedback on your recent stay with us. We love hearing that our clean and spacious Deluxe room with the balcony worked perfectly for your visit. It is great hearing that you enjoyed our hotel's close proximity to the Disneyland Main Entrance. We look forward to you returning to the Anaheim... More 

Bloomington, Indiana
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 weeks ago

My review of this hotel may not apply to everyone. This area is such a "mixed-use" area, that I really feel that any review written about hotels in this area need to be read a bit more thoroughly than in other locations, as what may be important to some travelers here, will matter very little to the others. I visited... More 

Helpful?
Thank boonie45
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear boonie45: Thank you so very much for your feedback on your recent stay with us. We love hearing that our nice and clean guest room worked perfectly for your visit. It is great hearing that our hotel's close proximity to the Anaheim Convention Center was a perfect match for your travel needs. We thank you for all of your... More 

Temecula
1 review
Reviewed 4 weeks ago

Very close walk to Disney. We had the kids suite room which worked out great. The kids loved having their own space. My must haves in a hotel are a clean room and a comfortable bed. This stay had both.

Helpful?
Thank marissamclain
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear marissamclain: Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you and your party enjoyed our Kid Suite with the Bunk-beds, mini-fridge, sofa sleeper, French Doors, and microwave. It is nice hearing that our hotel's comfy beds and close proximity to the Disneyland Main Entrance was a good fit for... More 

Newport Beach, California
1 review
Reviewed 4 weeks ago

Loved the room! It actually looks like the pics!(thats a first!) I have stayed at many hotels near Disneyland, this is by far my favorite! Its clean, amazing bed, the room is bigger than the pic, it is clean and updated, oh, and they have walls! ( you can sleep and not hear the people next to you!) I'm excited... More 

Helpful?
Thank Njanowski
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Njanowski: We are thrilled to hear from another guest who enjoyed their stay at the Anaheim Portofino Inn & Suites Hotel. It is great hearing that our spacious and clean guest room worked perfectly for your visit. We look forward to you returning to the Anaheim Portofino Inn & Suites when your travel plans bring you back to the... More 

San Francisco, California
2 reviews
Reviewed 4 weeks ago

This is our 2nd time here and we have season passes so we stay here ... very nice and helpfull front desk...very clean ... nice pool and 24/7 laundry .. Diana was sweet and adorable and gave me all the information I needed ...check was fast and friendly ... when we got to the room the heater was not working... More 

Helpful?
Thank Billy M
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Billy M: Thank you so very much for your feedback on your recent stay with us. We are glad to see that you enjoyed our clean and spacious guest room. We thank you for all of your kind comments about our staff (especially Diana) and the pleasant service that they provided you. We look forward to you returning to... More 

Ontario, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 October 2016 via mobile

I felt very comfortable at the Portofino. The staff were warm and friendly and were quick to offer to help. The room was clean and in good shape. This hotel is very well located for both Disney and the convention centre.

Helpful?
Thank MJHinport
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear MJHinport: Thank you so very much for your feedback on your recent stay with us. We love hearing that our spacious and clean guest room worked perfectly for your visit. We thank you for all of your kind comments about our Hotel staff and the quick and courteous service they provided you. It is great seeing that our hotel's... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Featuring spacious King Suites and Kids Suites perfect for families. Heated outdoor pool and spa, fitness center, video game room, complimentary newspaper, coin-operated guest laundry facilities and free parking. Across the street from Disneyland Resort. ... more   less 

Additional Information about Portofino Inn & Suites Anaheim Hotel

Address: 1831 S Harbor Blvd, Anaheim, CA 92802-3509
Region: United States > California > Orange County > Anaheim
Price Range: $170 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portofino Inn & Suites Anaheim Hotel 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Portofino Inn And Suites Anaheim Hotel
Portofino Hotel Anaheim
Portofino Suites
Portofino Anaheim
Hotel Style:
#22 Business Hotel in Anaheim
#42 Family Hotel in Anaheim
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Inn & Suites Anaheim Hotel staff and other travellers.
26 questions
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Questions? Get answers from Portofino Inn & Suites Anaheim Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Residence Inn next door”
 of 5 bubbles jims214, 23 Nov 2016 | Read review
“Ask for 3 rd floor, so you don't hear the people above you”
 of 5 bubbles lvitsa, 17 Nov 2016 | Read review
“If you don't want to hear people walk around above you - go for a top floor room. If you want an outdoor patio, make sure to ask for one.”
 of 5 bubbles boonie45, 7 Nov 2016 | Read review
“Leave your car at the hotel and walk to Disney. Don't waste your money on paying to park at Disney or bus passes. ”
 of 5 bubbles marissamclain, 4 Nov 2016 | Read review
“King suite, my favorite!! ”
 of 5 bubbles Njanowski, 2 Nov 2016 | Read review
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