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Portofino Inn & Suites Anaheim Hotel

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Traveller (126)
Room & Suite (62)
Pool & Beach (5)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Featuring spacious King Suites and Kids Suites perfect for families. Heated outdoor pool and spa, fitness center, video game room, complimentary newspaper, coin-operated guest laundry facilities and free parking. Across the street from Disneyland Resort.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Business Centre with Internet Access
Public Wifi
Hot Tub
Laundry Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Location
Full view
93Great for walkers
Grade: 93 out of 100
196Restaurantswithin 0.5 km
115Attractionswithin 0.5 km
Reviews (1,775)
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1,747 results
Traveller rating
503
675
326
148
95
Traveller type
Time of year
LanguageEnglish
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503
675
326
148
95
Show reviews that mention
All reviews kids suite bunk beds french doors across the street minute walk king suite within walking distance front desk staff convention center fridge and microwave pull out couch disney trip right next door free parking main gate garden walk near disneyland
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1 - 5 of 1,747 reviews
Reviewed 2 days ago via mobile

We stayed here for 6 nights, paid in full in advance with points. Were told we would be charged a “damage deposit” of $18/day that would be refunded after check out. My husband and I definitely did not damage our room, but to date they...More

Thank handled
Response from Trip821111, General Manager at Portofino Inn & Suites Anaheim HotelResponded yesterday

Dear Guest, we appreciate your feedback. We apologize for the delayed response in regards to the resort fee. We do charge a resort fee per day as well as authorize an additional amount of $10 per day. We have released the authorization however, the resort...More

Reviewed 3 days ago

We stayed here during our recent Disneyland vacation and the staff was really nice however the rooms were not. The room appeared clean but there was crusty filth on the floor around the bathroom area. One of the beds had blood on the sheets, and...More

Thank Steve O
Response from Trip821111, General Manager at Portofino Inn & Suites Anaheim HotelResponded 2 days ago

We appreciate you taking the time to leave us this feedback, Steve. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high...More

Reviewed 4 days ago

On the plus side, this hotel was built for serious noise control. I have trouble sleeping due to pain, so get up and meander during the night to try to alleviate pain. There were teenagers running the hall at 2-3 in the morning, laughing their...More

Thank ColoradoKat23
Response from Trip821111, General Manager at Portofino Inn & Suites Anaheim HotelResponded 3 days ago

We appreciate the time you took to give us feedback, Kat. Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always...More

Reviewed 5 weeks ago

My daughter and I stayed for 5 nights in October, 2018. Staff was nice but the experience was just okay. One day our room did not get cleaned, when we arrived back at 1 am there were no fresh towels, the trashcan was overflowing. No...More

Thank lisaaS4471RN
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 4 weeks ago

Thank you for taking the time to share your honest feedback with us. We sincerely apologize that we missed servicing your room one day. Often times, the do not disturb sign was up and we may have missed checking back with you for a more...More

Reviewed October 8, 2018 via mobile

I booked my stay through hotels.com. I arrived about 11 p.m. when I checked in I was given room keys to an occupied room. I literally opened the door on someone sleeping with all their belongings there. I felt so bad! When I went back...More

Thank Stephanie S
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded October 9, 2018

Thank you so much for sharing your honest feedback. I am truly sorry for your experience at check in. We have revisited some crucial training with some of our newer associates to ensure that this never happens again. We would like to have the opportunity...More

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Questions & Answers
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Lourdes K
May 28, 2018|
AnswerShow all 3 answers
Response from bmoe6 | Reviewed this property |
There is no shuttle, a little bit of a walk 2 blocks plus
2
Votes
Daniel D
November 15, 2017|
AnswerShow all 2 answers
Response from Kent S | Reviewed this property |
Yes, they have adjoining rooms.
0
Votes
qkatsu
October 14, 2017|
AnswerShow all 5 answers
Response from Brian H | Reviewed this property |
Yes, but parking adjacent to the hotel is not likely. Use the garage behind the hotel, plenty of spots there. Easy walk. Take you ticket to the front desk for validation / free parking.
0
Votes
Room Tips
"get a suite so you have your own microwave."
llped
Sep. 30, 2018
Read review
"First floor has balcony that I could not find in description."
mj_mckay07
May 8, 2018
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"I don't think any of the rooms have a view of the fireworks."
josiew513
Mar. 28, 2018
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"Book early to get the best rate."
soniasU7814VX
Mar. 26, 2018
Read review
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PRICE RANGE
US$129 - US$317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portofino inn and suites anaheim hotelportofino hotel anaheimportofino suitesportofino anaheim
LOCATION
United StatesCaliforniaAnaheim
NUMBER OF ROOMS
190
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