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Portofino Inn & Suites Anaheim Hotel

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Traveller (126)
Room & Suite (62)
Pool & Beach (5)
Overview
  • Excellent28%
  • Very good41%
  • Average18%
  • Poor8%
  • Terrible5%
Travellers talk about
“kids suite”(257 reviews)
“bunk beds”(197 reviews)
“french doors”(35 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
Aug. 27Aug. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,760)
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1,733 results
Traveller rating
501
671
322
145
94
Traveller type
Time of year
LanguageEnglish
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501
671
322
145
94
Show reviews that mention
All reviewskids suitebunk bedsfrench doorsacross the streetminute walkking suitewithin walking distancetwo sinksfront desk staffconvention centerfridge and microwavepull out couchdisney tripafter a long daygreat for familiesright next doorfree parking
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1 - 5 of 1,733 reviews
Reviewed 3 days ago

We had booked 2 rooms 2 months in advance and when we arrived to check in we found out that they double booked and gave our room away. Staff was very unhelpful, and rude. just said every room was booked for the night and basically...More

Thank karenhothi
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 2 days ago

Thank you for providing this valuable feedback. I am shocked to hear that this happened to you here at the Portofino. We have had situations in which the credit card is not valid so the booking is not guaranteed. However, we do make several attempts...More

Reviewed 1 week ago via mobile

Great hotel great staff! Booked a same day check in as we had to change hotels from one that was roach infested. Prices do get a little crazy at times as if we were across the street from Disney but it was better than sleeping...More

1  Thank JudyMoody1985
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 1 week ago

Wow! Thank you so much for sharing your recent experience with us. We are so happy to hear that we were able to come to the rescue for you. We truly appreciate your kind words in regards to our cleanliness. I will make sure to...More

Reviewed 1 week ago via mobile

One day last minute division to leave to Disneyland early and ended up in the Portofino. Lobby nice and smells of vanilla, hallways to room clean and smells of old wet towels. Rooms......... popcorn ceiling, chipped up dirty furniture, ripped shower curtain, broken cabinet all...More

1  Thank Ricky C
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 1 week ago

Thank you for sharing your honest feedback. I am so sorry that we fell short of your expectations. Yes, portions of our hotel may be beginning to show signs of age, however, we pride ourselves on maintaining the highest of cleanliness standards. If you would...More

Reviewed 3 weeks ago

This was out first time staying at this hotel and it was not bad. The interior of the hotel is starting to show some signs of age but nothing to bad yet. The room we had was very lager with enough room for our family...More

1  Thank Chris C
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 3 weeks ago

Thank you for taking the time to share your recent experience with us. We are pleased to hear that our room accommodations worked well for your family as well as our close proximity to Disneyland! We thank you for staying with us and look forward...More

Reviewed July 12, 2018 via mobile

We stayed two nights, the rooms just felt like that had a deep layer of filth underneath the disguise of a “tidy and clean” room. The room just seemed slightly old and needing some TLC or repair. Not to mention my son and I both...More

2  Thank Meghan Y
Response from Peter S, General Manager at Portofino Inn & Suites Anaheim HotelResponded 5 weeks ago

Thank you for sharing your honest feedback. I am so sorry for the room issues you have mentioned. We are committed to making our guest's stay comfortable and would have been happy to move you to a room that would have been better suited to...More

View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$132 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Anaheim
#38 Family Hotel in Anaheim
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$132 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Anaheim
#38 Family Hotel in Anaheim
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (126)
Room & Suite (62)
Pool & Beach (5)
Dining (4)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lourdes K
May 28, 2018|
AnswerShow all 3 answers
Response from bmoe6 | Reviewed this property |
There is no shuttle, a little bit of a walk 2 blocks plus
1
Vote
Daniel D
November 15, 2017|
AnswerShow all 2 answers
Response from Kent S | Reviewed this property |
Yes, they have adjoining rooms.
0
Votes
qkatsu
October 14, 2017|
AnswerShow all 5 answers
Response from Brian H | Reviewed this property |
Yes, but parking adjacent to the hotel is not likely. Use the garage behind the hotel, plenty of spots there. Easy walk. Take you ticket to the front desk for validation / free parking.
0
Votes
Room Tips
"First floor has balcony that I could not find in description."
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"I don't think any of the rooms have a view of the fireworks."
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"Book early to get the best rate."
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"Try for middle floors away from Harbor Blvd. The family suites are worth it - great for kids."
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