One the best hotel in the Disneyland area. Just one block to Downtown Disney. Good service, good rooms, parking Lot (paid), clean rooms, family environment. Only concern is the noice in the lobby area.
its a nice place. kinda like the one on harbor but a little older. nice shower, hot jacuzzi. im told the elevator can be a problem but i didnt have any trouble. they sell art tickets but not like a kiosk. couldnt get senior tickets anly general tickets
Service was excellent all round - Front desk had a problem with my reservation because of my tour provider and did everything they could to fix it as quickly as they could. It had no impact on the rest of my trip, check in just took a little longer than usual. Restaurant was excellent. I was by myself with two kids, aged 8 & 12. Both ate for free if I purchased something. They even brought my 12 year old an extra pizza when he inhaled the first one and didn't charge me for it. This saved me a fair bit of money in meals. If I didn't eat, then they charged a reasonable price to eat off the kids menu, much cheaper than anything else available. Food was also good. They also had a small selection of local craft beer which was nice. Pool was heated to the point that it was warm and quite enjoyable anytime of day. That meant that the hot tub didn't feel all that hot, but it was still warmer than the pool. Pool was usually pretty social and you could talk to other people quite easily. Location was great. A 20 minute walk each way for me and the kids was easily doable. It's Disneyland - you are going to walk. This was a good warm up. We could see the Fireworks from a balcony spot they had. The gas station next door was also handy for grabbing snacks and things. I liked that it was off the hustle and bustle of Harbor Dr but still very accessible to the parks.…
I accidentally left my white hanging garment bag on the bed. I got a return call informingme that my garment bag was placed in a black trash bag and thrown away. And their trash service had already been picked up!
We really had a wonderful time for 3 days. Thank God we live in San Diego, which is an hour 1/2 away from there. We really appreciate both Juan, Front Desk Manager and Jose at the Onyx restaurant for working out all our concerns at the hotel. We had lots of fun and a very nice breakfast each day. We are thinking about coming back for the IDEA FITNESS EXPO in July. So we expect to get a great deal for about 5 days. Thank you so very much Jose and Juan. See you soon!
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