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One the beds has blood stained sheets and the shower had a used washcloth from the previous guest... do they not clean the restroom? Also don’t walk in the back alone, lots of druggies sit outside ear the smoking area
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Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim Convention CenterResponded 26 January 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
Perfect for a 2-nite stay. Had all the comfy amenities, a nice kitchenette, laundry facilities and best of all, dog friendly :)
Facilities are clean and the staff politely accommodating and cordial :)More
Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention CenterResponded 26 January 2018
Thank you for including the Extended Stay America in your travel plans. We are glad you had a comfortable stay and that you loved your well-appointed room. It was a pleasure having you as our guest, and we look forward to hosting you again soon....More
Adrienne at the front desk was super friendly! She greeted us with a smile every time we saw her. The manager Russ was very nice as well! The room rates were great and the room had a full kitchen. We walked to and from Disneyland...More
Thank Emmanuel B
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim Convention CenterResponded 12 January 2018
Emmanuel, thank you for choosing our hotel and for sharing your review. We are thrilled to read you both had a wonderful stay with us and also found us to be of a great value. We will share your compliments with the entire team, especially...More
Have stayed here for business as well as for personal travel & never had a bad room yet. I enjoy the fact you can cook in the room if you choose not to eat out every meal. It is really close to Downtown Disney so...More
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim Convention CenterResponded 11 January 2018
David, thank you for being a loyal guest and writing about your experience at Extended Stay America. We are delighted to know you liked your well-maintained room and were able to utilize the fully equipped kitchen to cook your own meals. We appreciate your feedback...More
The hotel staff is very friendly. The hotel is clean (including the rooms). The beds were very comfortable as well.The things I liked most about this hotel was that it's 100% smoke free and is in walking distance to Disneyland. I did not experience any...More
Response from 00esa, Manager at Extended Stay America - Orange County - Anaheim Convention CenterResponded 9 January 2018
Nick, many thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and that you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once more for...More