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    Extended Stay America - Orange County - Anaheim Hills

    1031 N Pacificenter Dr, Anaheim, CA 92806-2126
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    2017-09-03 2017-09-04
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    US$104
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    Traveller (11)
    Room & Suite (14)
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    Overview
    • Excellent34%
    • Very good16%
    • Average14%
    • Poor11%
    • Terrible25%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Pool
    2.5 Star Hotel
    All hotel details
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (143)
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    1 - 5 of 136 reviews

    Reviewed 6 days ago

    Refund the customer if they did not get the required service from the advertising. I paid extra for high speed connection but failed to receive what was offered. Complete robbery since no refund was offered for a failed service.More

    Review collected in partnership with Extended Stay
    Thank 3atbulaga
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 5 days ago

    Thank you for your feedback. We are sorry to hear you experienced slow internet connectivity in your suite. We sincerely apologize for the difficulties you encountered with the internet connectivity in your guest room. We regret we were not able to repair the issue while...More

    Reviewed 1 week ago

    Everything was lovely. I only stayed one night but was headed to another destination so it was nice to be able to do laundry. The room was a nice size. We had a kitchen so I was able to cook and not have to look...More

    Review collected in partnership with this hotel
    Thank H4688OQmicheller
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 1 week ago

    Thanks for including Extended Stay America - Orange County - Anaheim Hills in your travel plans. We are thrilled to know all went great during your stay and that you were impressed with the kitchenette in your room. It was a pleasure serving you, and...More

    Reviewed 2 weeks ago via mobile

    This place stinks seriously the room smells and it was not clean, my feet stuck to the floor, I asked them to clean it and the night clerk was rude. I was awoken about 2 am with a load noise and peeked in the hall...More

    Thank davidszel
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 1 week ago

    David, please accept my apology for the inconvenience and less than favorable experience you had at our hotel. We are really sorry for the inconvenience you encountered during your stay. We have informed our housekeeping staff to make sure this room receives a deep clean...More

    Reviewed 2 weeks ago

    I would never stay at another extended stay america. The price cheap price says it all. It felt extremely dirty. There were piles of dishes just sitting outside the rooms and no one came by to pick them up. The towels felt cheap and dirty...More

    Review collected in partnership with Extended Stay
    Thank 828kv956
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 2 weeks ago

    We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working...More

    Reviewed 3 weeks ago

    Bathroom dirty , toilet stopped up. Tried saying booking.com cancelled reservations even after booking.com spoke with them. Hair dryer available upon request 4 days never got one.Garbadge sat outside door wasn't picked up as is you must stay 7 nights to get your room cleaned.More

    Review collected in partnership with Extended Stay
    Thank Breezy2
    Response from 00esa, General Manager at Extended Stay America - Orange County - Anaheim HillsResponded 3 weeks ago

    I am very sorry we failed to deliver the exceptional stay you deserved. We are sorry for the inconvenience you encountered in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being...More

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    Additional Information about Extended Stay America - Orange County - Anaheim Hills

    Address: 1031 N Pacificenter Dr, Anaheim, CA 92806-2126
    Location: United States > California > Orange County > Anaheim
    Price Range:US$92 - US$130 (Based on Average Rates for a Standard Room)
    Hotel Class: 2.5 star
    Number of rooms: 116
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$92 - US$130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Expedia, Priceline, TripOnline SA, Cancelon, Hotwire, Travelocity and getaroom.com so you can book your Extended Stay America - Orange County - Anaheim Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • Anaheim
    • Also Known As
    • Extended Stayamerica Orange County - Anaheim Hills Hotel Anaheim ,
    • Extended Stay America Anaheim ,
    • Extended Stay Anaheim ,
    • Anaheim Extended Stay
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    Traveller (11)
    Room & Suite (14)
    Dining (1)
    Hotel & Grounds (4)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    keppb2001
    6 January 2015|
    AnswerShow all 2 answers
    Response from JayMazz | Reviewed this property |
    The answer above is roughly a year old from someone who clearly works there. As someone who has stayed in the hotel within the past couple months, I assure you they don't inspect all the rooms. I am writing this to warn... More
    0
    Votes
    Nola H
    23 November 2014|
    AnswerShow all 2 answers
    Response from Andrea M |
    How much is the shuttle
    0
    Votes
    Room Tips
    "I wouldn't be comfortable extending a stay here."
    Read review
    "Excellent kitchenette and very quiet!"
    Read review
    "The freeway is noisy, chose the opposite side, Homeless hangout here, bring valuables inside."
    Read review
    "I would not stay here"
    Read review
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