Not too sure about all the rooms but it did look like photos they have in their websites. I thought our room was nice and clean. Nothing fancy but it wasn’t dingy either. If people are looking for cream of the crop they belong at Hilton or Marriott. This is a simple hotel that fulfills all the necessary needs to shower, sleep and relax. We stayed in a deluxe studio and enjoyed every bit of our room. Hope this helps.

1 vote

Hi Sue, I didn’t have any other hidden/additional fees but I did book the hotel as a package via Hawaiian air. They did however collect a credit card for any incidentals and I believe it was $20/day or something close to that. Nothing ridiculous but I’d call the front desk and inquire just so you’re not surprised when you check in.

1 vote

We have never paid a deposit, just given a credit card to hold the booking. Usually we can cancel up until a few days before without penalty. It’s best to get your room reserved and then check around again at neighbouring hotels a few days before the cancellation date. If anyone has dropped their rates, you can usually get the Desert Palms to drop theirs as well. Also, check their room options again a day or two before the cancellation dates. They actually have quite a few different room configurations, and sometimes something will have freed up that’s at a better rate or a better value since you had first booked.

0 votes

No - Universal Studios is many miles away. I would guess 30 - 60 min drive. You woudl be best to go there by private car or bus.

1 vote

As long as you didn't book a non-refundable rate you should be able to if they have space available for your new dates. If the new dates are more expensive then you would pay the difference in the two rates to make the change. If you did book a non-refundable rate I would call the hotel and see if there is anything they can do. I do know from experience though that if you booked on a 3rd party site, like Expedia for example, you have to go back thru them. The hotel won't touch your booking. Hope this helps!

1 vote