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Best Western Courtesy Inn

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1070 W Ball Rd, Anaheim, CA 92802-1804
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (40)
Room & Suite (127)
Pool & Beach (29)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 127 hotels in Anaheim
Location
Cleanliness
Service
Value
COVID-19 Update: Please note our property will be closed March 20, 2020 - March 31, 2020. Perfect hotel near Disneyland® and Disney's California Adventure® Park! Within short distance to the Disneyland® Resort in Anaheim, offering free Internet, free breakfast, and free parking! Centrally located and easy access to all points of interest of Anaheim resorts, Los Angeles hot spots and popular California beaches. Come spend the day with Mickey Mouse at Disneyland® Resort and retire at our Courtesy hotel! The BEST WESTERN Courtesy Inn takes great pride in offering attentive customer care- all at an exceptional value. Guests will be just minutes from Disneyland® (one block from Disneyland® Drive), Disney's California Adventure®, Downtown Disney® and the Anaheim Convention Center. Hotel guests will also be just minutes from world-class shopping, dining, theatres and nightlife entertainment at The Shops of Anaheim - Garden walk, The Block at Orange, and The Westfield Main Place Mall. The Honda Center home of Mighty Ducks, The Angel Stadium home of the Anaheim Angels, Crystal Cathedral, Knott's Berry Farm®, Medieval Times®, the Wax Museum and the Aquarium of the Pacific are also nearby.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Golf course
Children's television networks
Taxi service
Spa
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:$25 Gift Card Promotion
558Reviews21Q+A39Room tips
Traveller rating
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Popular mentions
avaladez1524 wrote a review Feb. 2021
Santa Barbara, California1 contribution
I do not recommend this hotel. Their carpets are filthy and will leave your feet black within a few minutes of walking in. Checked out and management only offered a 50% discount even though we did not stay. I have never had an experience like this in all of my years with best western. Avoid this hotel.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
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Location
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Response from Hotel Manager, General Manager at Best Western Courtesy Inn
Responded 4 days ago
Dear Guest, I am very sorry to hear that we did not meet your expectations. My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention Sincerely Hotel Manager.
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youngfresh103 wrote a review Feb. 2021
Anaheim, California1 contribution
Best western is excellent hotel with a very helpful staff and excellent amenities. They have extremely clean rooms a nice size pool area where you and the family can enjoy a day relaxing in a quiet setting. It’s also located near Disneyland theme park and downtown Disney all in all a great stay
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Review collected in partnership with Best Western
Date of stay: January 2021
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Response from Hotel Manager, General Manager at Best Western Courtesy Inn
Responded 3 weeks ago
Dear Guest, Thank you very much for staying with us and appreciating it. It's really so sweet to hear from our guests that they had a good stay. We are privileged to have hosted you and are sure you will be back. Your endorsements shall be our greatest reward. Looking forward to your next trip. Best Regards, Hotel Manager.
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Nvazquez80 wrote a review Nov. 2020
Las Vegas, Nevada1 contribution1 helpful vote
I’ve always been a BW fan. This time, I was disappointed. The AC was horrible and very old. The bed linen were dirty.... and I mean literally dirty. The front desk girl was super helpful and professional.
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Review collected in partnership with Best Western
Date of stay: November 2020
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1 Helpful vote
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Response from Hotel Manager, General Manager at Best Western Courtesy Inn
Responded Nov. 24, 2020
Dear Guest, We are distressed to see your comments. Your feedback is important to us .Our apologies for the inconvenience. The issues you have observed will be investigated and necessary actions will be taken, Thank you for the stay and generosity to appreciate our front desk staff. You can be sure about a fine stay with us. Please visit us again, Sincerely, Hotel Manager
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nicholsc1956 wrote a review Jul. 2020
Huntington Park, California1 contribution1 helpful vote
chose this place as I had enough points to cover the cost. Overall quality is top notch. Rooms well appointed & quiet. Staff very Friendly & Helpful Wifi signal strong. Bed & Pillows Comfortable. Great sleep 💤
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Mina Patel, Owner at Best Western Courtesy Inn
Responded Jul. 13, 2020
Dear Nichol, Thank you so very much for sharing your wonderful feedback. It is heart-warming to receive positive comments from our guests. We are delighted to note that you had a pleasant experience with us. I hope you are impressed with the exceptional and warm hospitality extended to you by our team. We look forward to welcoming you back soon again. Sincerely, Hotel Manager
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Disney traveler wrote a review Mar. 2020
2 contributions3 helpful votes
Terrible customer service. Grossly overcharged me..3 times the average night stay! Took advantage of my situation and made me SO UNCOMFORTABLE with their rude service. Never felt so unwelcome at a hotel! “courtesy” inn? Showed NO COURTESY whatsoever. I was on a week long trip and had to switch hotels midway. I fell ill and the current hotel offered me a room (not free...they just had availability open up) so I wouldn’t have to switch hotels and could rest. I called this best western and explained the situation and asked to cancel. NO. Well can i check in early so i don’t have no where to go, with a fever, for 4 hours. NO. Well can you at lower the penalty charge to the average night stay currently in the area? NO. I then called hotels.com, Where i initially booked the room and they negotiated with the hotel an early check in. When i got to the hotel (which looked terribly run down...gross...not At all like the pictures) i was turned away and told NO EARLY CHECK IN WE SAID! Standing at the desk, with a 101 fever and the women saying “we told you no” with no where else to go was exhausting, humiliating, and all i wanted to do was cry. The general Manager Sue was the worst. Flat out WORST. She heard me at the counter and stuck her head out and said “I’m the one who said no and I’m the general manager.” Then LEFT! Bye. End of discussion. Zero respect, zero customer service. Even if the answer was still no, a little empathy would have been nice! She should not be in the hospitality service because it was obvious she does not know the meaning of the word hospitality. And why couldn’t i get a room early??THEY WERENT EVEN FULL. The parking lot was EMPTY. Because of how rude they were upfront I opted not to stay, and went back to my other hotel (the Tropicana...which was the BEST...please stay there instead) even though Best Western would charge me my grossly overpriced stay. I checked and they were offering rooms for $94 that night and had charged me $400!!!! I was made to feel so uncomfortable that i didn’t even want to stay there for fear they would not change the sheets in my room or do something else to make my stay, and my sickness, even worse. Trust me with all the sickness going around I didn’t even want to be in ANY hotel. this was just a terrible experience all around. But thank goodness for the Tropicana...which I will be writing an excellent review about. All the customer service aspects aside: -inconvenient to the park. Cannot walk there easily -run down -dirty -terribly SMALL -not worth over $50-$80 a night (i had no choice because i needed a room...but they WAY overcharged and took advantage of me) -I’ve already mentioned...staff are rude and non hospitable.
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
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Response from bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn
Responded Mar. 6, 2020
Dear Guest, We are very much distressed to see you unhappy. Our apologies. We never want our guests to go back with an unpleasant experience with the stay as well as staff hospitality. Our main goal is to make our guests smile and happy, and for this, we strive each day. We regret we failed this time in your case. Thank you for your elaborate comments on your stay, and this is certainly helpful as we wish to improve the areas you found unsatisfactory. Your comments will help us improve our services as we genuinely value our guests' reviews. Sincerely, Hotel Manager.
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PRICE RANGE
US$86 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western courtesy hotel anaheim, anaheim best western, best western anaheim
FORMERLY KNOWN AS
BEST WESTERN Courtesy Inn
LOCATION
United StatesCaliforniaOrange CountyAnaheim
NUMBER OF ROOMS
37
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Frequently Asked Questions about Best Western Courtesy Inn
Which popular attractions are close to Best Western Courtesy Inn?
Nearby attractions include Disney California Adventure Park (0.1 km), Fireworks at Disneyland Park (0.3 km), and Magic and Wine Theater With David Minkin (0.3 km).
What are some of the property amenities at Best Western Courtesy Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Courtesy Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Courtesy Inn?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Best Western Courtesy Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Courtesy Inn?
Conveniently located restaurants include Onyx Restaurant and Lounge, Docking Bay 7 Food and Cargo, and Ronto Roasters.
Are there opportunities to exercise at Best Western Courtesy Inn?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Best Western Courtesy Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Courtesy Inn?
Many travellers enjoy visiting Richard Nixon Presidential Library and Museum (12.5 km), Kellogg House (10.8 km), and St. Isidore Historical Plaza (13.5 km).
Is Best Western Courtesy Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.