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SpringHill Suites Pasadena Arcadia

214 reviews
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Traveller (52)
Room & Suite (46)
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Overview
  • Excellent31%
  • Very good41%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“waffles”(17 reviews)
“front desk”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (214)Write a Review
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All reviewswafflesfront desksmall kitchenettemini fridgesitting areaconvenient locationmicrowave ovenother hotelsfresh fruitrose bowlwet barhot itemsfree breakfast ishotel guestsbed was very comfortablefitness roomrooms were clean
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21 - 25 of 210 reviews
Reviewed 6 July 2017 via mobile

It was our first time at a Marriott Springhill Suites hotel. It was conveniently located in Arcadia. Close to the mall and for us to the highway to visit family nearby in Pasadena. Rooms were clean and a bit spacious (less than courtyard or residence...More

1  Thank Mseries
Response from ALFREDO A, General Manager at SpringHill Suites Pasadena ArcadiaResponded 7 July 2017

Dear Mseries, Thank you for the review and thank you for choosing SpringHill Suites Arcadia for your lodging needs. Our dedicated staff is committed to providing excellent service and we're glad to hear that your stay was memorable. Please rest assured that your comments will...More

Reviewed 10 June 2017 via mobile

Nice hotel and a great location. The lobby could us a lot of work and other than free breakfast, there is nothing to do in the hotel. No bar, no food, nothing. Good thing there is a lot around to do. Not sure why trip...More

Thank Troy-Wo
Response from ALFREDO A, General Manager at SpringHill Suites Pasadena ArcadiaResponded 12 June 2017

Hello Troy-Wo, We appreciate your review and apologize for not having a bar on site. Your feedback is important and hope that you'll stay with us again in the future. Thank for choosing SpringHill Suites Arcadia and see you soon. Take care, Alfredo A

Reviewed 10 June 2017 via mobile

As a gold elite Marriott member, I have stayed at many different Marriott properties around the country and around the world. This was one of the worst, simply because the bed and pillows were extremely uncomfortable. I know this is not a high-end property, but...More

Thank Christopher C
Response from ALFREDO A, General Manager at SpringHill Suites Pasadena ArcadiaResponded 11 June 2017

Dear Christopher C, Thank you for choosing SpringHill Suites Arcadia and thank you for sharing your experience with us. We apologize for the discomfort of the pillows and hope that you'll give us another opportunity to serve you again. As a valued guest and Marriott...More

Reviewed 9 June 2017

Carpet was really shabby (I have pictures which i can send over), plus the bathing tub (in the bathing room) was clogged (I have pictures for that too). Thermostat didn't work as expected (Room had 2 thermostats - One installed on the wall and second...More

Thank akhilagarwal1
Response from ALFREDO A, General Manager at SpringHill Suites Pasadena ArcadiaResponded 11 June 2017

Hello akhilagarwal1, Thank you for sharing your comment with us as it is through your comments wherein we can improve our products and service. We've addressed the aforementioned issues and you may rest assured that your experience will be shared with our team. Once again,...More

Reviewed 2 June 2017 via mobile

Our first night was horrible and our second night was not much better!! After driving 5 and a half hours for a funeral, we were exhausted. We got to our room a little after 1:30am. At 5:30am we were awakened by what sounded like a...More

Thank BREONNA T
Response from ALFREDO A, General Manager at SpringHill Suites Pasadena ArcadiaResponded 7 June 2017

Dear No Sleeo, Thank you choosing SpringHill Suites Arcadia and thank you sharing your concerns with us. We appreciate your valuable feedback as it is through your comments wherein we can improve our products and service. Rest assured that we've already addressed your concerns in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$150 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (46)
Dining (8)
Questions & Answers
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Room Tips
"Ask for a front room"
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"Get a room on the front of the hotel and avoid the train sounds"
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"Avoid this hotel"
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"top floor is the quietest"
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