Springhill Suites by Marriott Auburn
13535 Bowman Rd, Auburn, CA 95603-3146
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Avg. C$294 /night, 10/15 - 10/16
C$411
per night
C$326
per night
C$240
per night
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4.0
#2 of 7 hotels in AuburnLocation
Cleanliness
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Enjoy the little extras at SpringHill Suites Auburn. Our new hotel in Auburn CA is nestled at the highest point of Auburn offering stunning views and a nice escape. 127 Spacious suites for a relaxing stay.
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Property amenities
Car park
Public wifi
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Casino and Gambling
Tennis court
Kids stay free
Free wifi in the business centre
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Patio
Children's television networks
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish
Location
13535 Bowman Rd, Auburn, CA 95603-3146
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
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Sacramento Executive Airport
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Rental Cars
28 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
71Reviews3Q+A15Room tips
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Detailed Reviews
My team and I stayed here for a small film shoot in the area, and we were treated very well by the staff and desk. They bent over backwards to our annoying requests, opened more rooms, worked with us on availability, and were just generally lovely and accommodating. A very special thank you to Desiree and her staff, who also had a small wedding in at the same time. There’s a really lovely outdoor area where they took great wedding pictures, probably 50 guests.
I very much enjoy not having housekeeping service every day, since I was using the room all day, but you can request they clean your room if you’re gone in the middle of the day.
The breakfast was free and COVID protocol safe, and they don’t make you wear a mask if you’re vaccinated. I usually wear one for other people who can’t get vaccinated, but there’s enough space for social distancing options if you forget.
I very much enjoy not having housekeeping service every day, since I was using the room all day, but you can request they clean your room if you’re gone in the middle of the day.
The breakfast was free and COVID protocol safe, and they don’t make you wear a mask if you’re vaccinated. I usually wear one for other people who can’t get vaccinated, but there’s enough space for social distancing options if you forget.
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Date of stay: June 2021Trip type: Travelled on business
Room Tip:Â There is an extra parking garage under the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is fairly new, and the room was clean when we checked in. They offer breakfast in the morning. The pool is a salt water pool, as is the hot tub.
On the downside, we stayed 2 nights and they didn’t clean our room the 2nd day when we were out of the room. We called down to the front desk, and were told that the check in person should have told us that guests need to request maid service. (Oddly enough, the person that told us this WAS the guy that checked us in). They promptly brought us some towels when requested. The water pressure in the room was terrible. We paid over $200 per night for the room, so it could have been better.
On the downside, we stayed 2 nights and they didn’t clean our room the 2nd day when we were out of the room. We called down to the front desk, and were told that the check in person should have told us that guests need to request maid service. (Oddly enough, the person that told us this WAS the guy that checked us in). They promptly brought us some towels when requested. The water pressure in the room was terrible. We paid over $200 per night for the room, so it could have been better.
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Date of stay: June 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were a wedding group of about 25 rooms in December 2022. We could not ask for a nicer facility locally or more helpful and welcoming staff.
Right from the booking process and room- block stage, they gave us such confidence that we never wanted to look for alternatives. A bunch of changes were made and accomodated without any hesitation ( Kudos to Gabi ). We then met her and Melissa during our initial site visit, and what a delight it was! The arrangements were made flawlessly, including the banquet room. They put us in touch with outside vendors who also turned out to be super nice.
During the actual dates of stay, we found the rooms super clean and fresh.
The staff was eager to help. In Addition to Gabi Bertolizzi and Melissa Bowers, we also had the pleasure of meeting other senior staff, Hamid Khan and Dominic Desouza, who solved any issues that we could not find solutions to.
No stay is fun without good food. Even though they do not have a full fledged restaurant on site, the daily breakfast ( included in room rate) was extra ordinary. On the evening of our arrival, the brick oven pizza made inhouse was delicious.
We left the hotel with such fond memories that we promised ourselves to return within a year!
Right from the booking process and room- block stage, they gave us such confidence that we never wanted to look for alternatives. A bunch of changes were made and accomodated without any hesitation ( Kudos to Gabi ). We then met her and Melissa during our initial site visit, and what a delight it was! The arrangements were made flawlessly, including the banquet room. They put us in touch with outside vendors who also turned out to be super nice.
During the actual dates of stay, we found the rooms super clean and fresh.
The staff was eager to help. In Addition to Gabi Bertolizzi and Melissa Bowers, we also had the pleasure of meeting other senior staff, Hamid Khan and Dominic Desouza, who solved any issues that we could not find solutions to.
No stay is fun without good food. Even though they do not have a full fledged restaurant on site, the daily breakfast ( included in room rate) was extra ordinary. On the evening of our arrival, the brick oven pizza made inhouse was delicious.
We left the hotel with such fond memories that we promised ourselves to return within a year!
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Date of stay: December 2022
Value
Service
Sleep Quality
Room Tip:Â The corner suites are great family get togethers 1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Vega, Other at Springhill Suites by Marriott Auburn
Responded Mar 7, 2023
Thank you for taking time to leave us such an amazing review. We are delighted to know our sales team and management were able to take your experience to the next level. It is always our goal to accommodate our guests in any request they have. We are pleased to know your experience was nothing far from our goal here. We will continue to provide the highest level of hospitality to all our guest each time. Once again, thank you for leaving a lovely review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rented a meeting room for a celebration of life. Discussed The price of the room with extra coffee and tea. Two days later I get an extra $300 charge due to them stating they opened up more of the meeting room without me who paid for the room in the first place, they never called and approvedThe opening of the space nor did they talk to me when I was at the hotel itself. They will not remove the charge, which is very unprofessional and would never stay there and will let my friends know never to stay there. I grew up here and have never been treated so poorly buy a sales person or the staff at Springhill hotel. It’s new and I guess they think they can get away with it. Any issues that were involved should’ve been taken care of at that time
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our 2 night reservation needed to start a day early, and luckily we were able to contact the rotary direct to see if coming on early could be accommodated. The associate at the desk just before midnight was very pleasant and messaged me after receiving our add-on reservation that he made the notations I requested to our account. My husband has Parkinson’s disease and any accommodations that one can make to make things easier on us are always very much appreciated. I am terrible about catching names (often there are also no name tags to reference) :( as I would like to compliment all this hotel’s front desk staff by name! Upon arrival at 130am the staff had changed so I didn’t get to compliment the young man that took our phone call earlier. The new staff includes a new trainee and a more veteran mentor. Both were incredibly welcoming and helpful! The rooms are clean, well appointed and comfortable. In the summer, it’s incredibly hot in Auburn. The best amenity is the covered parking garage and that the elevator goes right from the guest rooms to the garage. While it was barely used, it’s a real bonus not to have to fight for space at the main entrance. Friends who came up for a gold tournament our club was hosting stayed across the freeway at a BW motel. We definitely feel we scored having chosen this Marriott property! We’ll be back next year for our tournament’
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I know this is a new Hotel and because of that they should be bending over backwards for their guest. We get to our room there are only 2 paper coffee cups, to drink from. If we used them for wine then we wouldn't have coffee cups for in the morning. My husband went back to the front and asked for plastic cups, they gave him plastic cups he also asked for real coffee cups, which they got for him. While he was gone I was walking the halls looking for the ice machine. I didn't find it. My husband points to the sign that says Ice Machine and an arrow. I told him I went that way and didn't find it. He took off to go get the ice. When he finally came back with ice, he told me our floor the Ice Machine hasn't been installed yet. He had to go down to the 1st floor and found their ice machine. Needless to say he was not a happy camper. The next morning we went to the front at 8 a.m. and asked the people if we could get our room cleaned, while we were gone. They said yes but we had to be gone for at least 2 hours. We said we will be gone all day. Needless to say, when we got back at 4 p.m. our room hadn't been touched!! We were really pissed off now, my husband gone the maids 3 doors down and asked them to restock our room. They came over gave us towels, restocked our coffee, didn't come in to clean or anything, which was fine because we were tired. Or forgot to say, when we had coffee the 1st morning they had no sweetener for our coffee, luckily we had some in our suitcase.
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Date of stay: August 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erica Fifer, Other at Springhill Suites by Marriott Auburn
Responded Aug 8, 2020
Thank you so much for your feedback, we really value and appreciate our guest's comments and take all of your feedback into consideration to help create a great experience for future guests. As we have all come to experience with the current pandemic, things are changing, sometimes on a daily basis and we are striving to follow local, county, and Marriott guidelines to keep our guests as well as our staff safe during these unprecedented times. Part of those guidelines include the amenity items we are allowed to have in our room, such as cups, etc. I'm happy to hear our staff was able to provide the cups you requested. Our Housekeeping service runs from 9am-5pm every day, I apologize the hours were not communicated to you when you mentioned you would be out all day. Unfortunately, since you returned a little early, at that point our housekeepers would have to adhere to the Covid guidelines and not be able to enter your room to clean, but able to replenish as they did. As you stated, with a new hotel, things do sometimes take time and unfortunately signs were put in place for a second floor ice machine which has not yet been installed. I understand that would be frustrating and that is something we are currently working on and should be finished with by the end of the this month. We do hope that you will give us another try in the future as we strive to improve and be the choice accommodation in Auburn and surrounding areas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At check in you are directed to fill in a form. You must turn in form that night. You must only choose ONE item from a horrible list of Pre-K size food items. "GRAB AND GO" breakfast is then handed to you after asking a reception the next morning.
Too bad that such a beautiful property, clean rooms and (poorly trained) staff have to deal with an insanely awful breakfast policy by General Manager. The staff received negative feedback daily and they are tired of apologizing for management's insane cost cutting disaster they call "breakfast". Sad.
Too bad that such a beautiful property, clean rooms and (poorly trained) staff have to deal with an insanely awful breakfast policy by General Manager. The staff received negative feedback daily and they are tired of apologizing for management's insane cost cutting disaster they call "breakfast". Sad.
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Date of stay: November 2021Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip:Â Worst breakfast, ever!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Perfectly fine and clean hotel. It is brand new
Make sure to get a parking lot facing room, other side has a lot of road noise
One thing to be wary of is they charge $15/day/room for use of the parking lot, gym, and pool. This is crazy. No other Marriott property charges this for their basic level of service.
Make sure to get a parking lot facing room, other side has a lot of road noise
One thing to be wary of is they charge $15/day/room for use of the parking lot, gym, and pool. This is crazy. No other Marriott property charges this for their basic level of service.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Vega, Other at Springhill Suites by Marriott Auburn
Responded Dec 12, 2022
Dear Jon D, On behalf my entire team, thank you for taking time to share your recent experience here at SpringHill Suites Auburn. I am delighted to hear you are satisfied with our guest room and cleanliness. It is through guest feedback such as yourself we have the opportunity to improve guest experiences. I have shared your comments with my upper management team. Once again, thank you for sharing your feedback. We hope to welcome you again soon. Sincerely, Desiree Vega Front Desk Manager SpringHill Suites Auburn Desiree.vega@springhillauburn.com 530-492-565
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was reserved for two nights, but checked out after the first night.
None of the employees were observing the covid-19 safety precautions. With none of the employees observing, neither were the customers. This means, getting in the elevator meant being way closer than six feet from another unmasked person.
the front desk did have some tape on the floor, but the desk clerk actually sneezed while I was checking in. Of course, she was not wearing a mask. it's impossible to give this brand new hotel more than one star given that you could catch a deadly disease if you stay here.
None of the employees were observing the covid-19 safety precautions. With none of the employees observing, neither were the customers. This means, getting in the elevator meant being way closer than six feet from another unmasked person.
the front desk did have some tape on the floor, but the desk clerk actually sneezed while I was checking in. Of course, she was not wearing a mask. it's impossible to give this brand new hotel more than one star given that you could catch a deadly disease if you stay here.
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Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With 7 weddings in one weekend, I knew that the staff would be busy. From the moment we walked in late Thursday night to leaving early Sunday morning — I was impressed by the cleanliness, professionalism, and that I had no issues with noise. The breakfast is amazing, and staff are friendly and relatable. Housekeeping also tidied our room and arranged some of our personal bedding on the bed. Out of all the hotels I’ve been to (and worked at) I’m impressed and cannot recommend this place enough. We came to Auburn for a funeral and it was amazing to have our accommodation exceed my expectations.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Vega, Other at Springhill Suites by Marriott Auburn
Responded 1 week ago
Dear Brianna, Thank you for your heartfelt feedback. We are honored that you chose to stay with us during such a significant time. I’m delighted to hear that our cleanliness, professionalism, and noise control met your expectations, even with the busy weekend. It’s wonderful to know that you enjoyed our breakfast and found our staff friendly and relatable. I’m also pleased that housekeeping went the extra mile to tidy your room and arrange your personal bedding. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you back to Springhill Suites Auburn in the future under happier circumstances. Best regards, Desiree Velasquez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, like most hotels these days. I don’t see an issue with that.
We are off bowman road. You can get off at Bowman or Auburn Ravine
We do not have an indoor pool however we do have a heated outdoor pool.
"Don't stay here if you don't want to pay $20 for parking. Also don't expect someone to be there for you if there are any problems with your"Read full review
PRICE RANGE
C$240 - C$323 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaPlacer CountyAuburn
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Springhill Suites by Marriott Auburn
Which popular attractions are close to Springhill Suites by Marriott Auburn?
Nearby attractions include The Orchard at Apple Lane (0.7 km), Persimmon Art Gallery (0.5 km), and Foothills Bowl (0.5 km).
What are some of the property amenities at Springhill Suites by Marriott Auburn?
Some of the more popular amenities offered include free breakfast, a pool, and a lounge.
Which room amenities are available at Springhill Suites by Marriott Auburn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Springhill Suites by Marriott Auburn?
Guests can enjoy free breakfast, a lounge, and an outdoor dining area during their stay.
Is parking available at Springhill Suites by Marriott Auburn?
Yes, a parking garage is available to guests.
What are some restaurants close to Springhill Suites by Marriott Auburn?
Conveniently located restaurants include Awful Annie's, Ikeda's, and Black Bear Diner.
Are there opportunities to exercise at Springhill Suites by Marriott Auburn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Springhill Suites by Marriott Auburn?
Yes, dry cleaning and laundry service are offered to guests.
Does Springhill Suites by Marriott Auburn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Springhill Suites by Marriott Auburn?
The staff speaks multiple languages, including English and Spanish.
Does Springhill Suites by Marriott Auburn have any great views?
Yes, guests often enjoy the city view available here.