Holiday Inn Auburn, an IHG hotel
120 Grass Valley Highway, Auburn, CA 95603
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Avg. C$231 /night, 10/9 - 10/10
C$381
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C$224
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4.5
#1 of 7 hotels in AuburnLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Auburn, CA Hotel's Location is the BestThe Holiday Inn® Hotel Auburn, a certified green hotel, is located in the foothills of the Sierra Mountain along historic Hwy. 49 and I-80. This region features the beauty of the Sierra Nevada Mountains and the rich history of the early settlers and gold miners. Sutter's Mill, Grass Valley, and Placerville, CA are close by. Our Auburn, CA hotel's location is ideal for leisure guests. From world-class rafting on the American River to a round of golf at the home of the LPGA tour at Ridge Golf Club, this region has it all. Guests can enjoy some of the region's best hiking and mountain biking trails along with great snow skiing. Plus our hotel's near Sacramento for an urban day trip as well as Old Town Auburn.Corporate guests looking for hotels near Sacramento love ours because we're close to Hewlett Packard and Intel, yet our location lets you unwind in the serene foothills and enjoy the small-town charm of Auburn.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Board games / puzzles
Kids stay free
Children's television networks
Electric vehicle charging station
Parking
Public wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Sacramento Intl Airport
50.6 km•
See all flights
Sacramento Executive Airport
56.8 km•
See all flights
Rental Cars
59 Restaurants
within 1 kilometer
Reviews
4.5
281 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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At the Holiday Inn Auburn, an IHG Hotel, guests often commend the clean and comfortable rooms, though a few suggest a refresh in furnishings could enhance the experience. The hotel's atmosphere is widely recognized as welcoming and elegantly adorned, creating a serene retreat for visitors. Cleanliness stands out, with numerous travelers noting the pristine conditions of both rooms and common areas.
The service at this hotel receives high marks for its friendly and accommodating staff. While the amenities, including a satisfying breakfast, contribute to the hotel's value, some guests believe there could be an expansion in room features.
Atmosphere
Inviting
Rooms
Comfortable
Value
Remarkable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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281Reviews5Q+A65Room tips
Traveller rating
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Detailed Reviews
What a wonderful stay! The staff couldn’t have been nicer or more accommodating. We were visiting with our grandkids, who ended up staying over a few nights in our 2 room suite. We all loved having custom omelets & breakfast burritos at the amazing buffet before spending the day in the recently remodeled salt water pool & spa. The comfortable courtyard became my early morning sanctuary while everyone else was sleeping.
And, while the rooms were updated and well appointed, the best part of our visit was the way the staff absolutely spoiled us! A special shout out to Matt & Rebecca at the front desk, who moved us to a larger room and made sure we were treated like royalty!
And a special shout out to Jesus in housekeeping, who found my briefcase in our first room and made sure it was safely moved to our new suite.
As someone who has traveled for years staying in top hotels, resorts and Air BnBs, this staff tops the list as the best at making me feel that we were very special guests. Thanks!
And, while the rooms were updated and well appointed, the best part of our visit was the way the staff absolutely spoiled us! A special shout out to Matt & Rebecca at the front desk, who moved us to a larger room and made sure we were treated like royalty!
And a special shout out to Jesus in housekeeping, who found my briefcase in our first room and made sure it was safely moved to our new suite.
As someone who has traveled for years staying in top hotels, resorts and Air BnBs, this staff tops the list as the best at making me feel that we were very special guests. Thanks!
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Owner at Holiday Inn Auburn, an IHG hotel
Responded Aug 14, 2024
Dear Jim: Thank you so much for your review of our hotel. We are pleased to hear you had a very pleasant, wonderful and much appreciated stay with us. We also loved hearing that you enjoyed our breakfast buffet, comfortable courtyard, and pool area. Also, thank you for the special shout outs to Matt, Rebekah, and Jesus for their above and beyond service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to Matt, Rebekah, Jesus and our staff. Thanks again for staying with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Beautiful, clean hotel with friendly staff. Just a few minutes walk from Old Town Auburn.
Nice pool, lovely bar and restaurant.
Front desk staff very helpful with logistics of surrounding area.
Cleaning staff took care of all of our requests.
Nice pool, lovely bar and restaurant.
Front desk staff very helpful with logistics of surrounding area.
Cleaning staff took care of all of our requests.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Hotel is close to the freeway, but is in wooded area that was amazingly quiet!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Guest Services / Front Office at Holiday Inn Auburn, an IHG hotel
Responded Jun 24, 2023
Dear kevinwX3661ND: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and were able to spend time in Old Town Auburn. We also love to hear that our on-site restaurant, Max's, was lovely and our front desk and cleaning staff were helpful in assisting you with your requests. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thanks again for staying with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We’ve stayed here a few times over the years and have always been pleased by the quality of the hotel and pleasant nature of the staff. Matt and Nate put a great face on this place with their easygoing nature! Pedro is always hustling! We really enjoyed our dinner at Max’s and the breakfast was yummy too. The Chef who made our omelette as was working his tail off to make food for the line during the socially distanced requirements (over a hot station with a mask, ugh, props to him) and the kids love the pool! A great stopping point between the Bay and Reno when we don’t want to drive all the way to Reno. Thanks Holiday Inn we’ll be back that’s promise not a threat lol. 😍
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karin Koons, Sales at Holiday Inn Auburn, an IHG hotel
Responded Sep 2, 2020
We are thrilled to hear that you have touched all departments in this hotel!!!! Wonderful to hear. We look forward to your return. Thank you for choosing Holiday Inn!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So the room was not bad but I was upset when it came to breakfast. You wanted to charg me for breakfast and for 220$ a night I was at least hoping for a free continental breakfast. I travel I work hard for my money. Every other holiday Inn would of had a free breakfast I was very disappointed and will not be going back because that was a huge letdown sometimes us travelers depend on those breakfastes.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Guest Services / Front Office at Holiday Inn Auburn, an IHG hotel
Responded Mar 2, 2022
Dear roberthC5005QL, Thank you very much for taking the time to write about your stay with us. We are sorry to hear about the inconvenience of the breakfast buffet charge. We would like to clarify with you as there may be some confusion between Holiday Inn and Holiday Inn Express brand hotels. Holiday Inn hotels normally do not include breakfast but Holiday Inn Express brand hotels do. If you have concerns or questions regarding the breakfast program at either one of these hotels, please free to contact us or visit IHG.com. Thank you for sharing your feedback and we do hope you will give us another opportunity and stay again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would have given a less rating due to staff service, but keep the extra points for having a restaurant onsite and clean room.
It is a good hotel, conveniently located. the rooms are decent, but the front desk staff service is horrendous. I had a series of weekends (and some weekday seminars I needed to attend, but even repeated requests of having a room closer to the lobby, only once was granted. Some of these requests were made in advance.
I had one more seminar to go to and I was put through a ringer by the manager ansd staff. Even though I had been there often during the last 2 months, this time they asked for my federal ID. The problem is many of us are working remotely and I just returned from an overseas trip which I elected to leave my federal credentials at home. When I arrived I did not have it with me even through I had been there many times. The manager looked at my DL and CC and he returned them to me. I went back to my car to grab more luggage and attempted to look for my fed ID but could not find it. I went back in and found he had someone else took over. I accepted the full rate and she asked to see my DL again, which I had put away in the glove compartment. After going back and forth about 3-4 times, I was sick and tired of the whole process and decided to go elsewhere.
It was exceedingly poor of the manager not to update the to the new person that he already saw my DL.
It was poor that repeated attempt to be closer to the lobby was not honored. The other doors are not very well-lit and there is not Handicap parking anywhere else except for the Lobby parking.
I would never go back to this hotel again.
Even though Auburn does not have a lot of choices, this is not a good one.
It is a good hotel, conveniently located. the rooms are decent, but the front desk staff service is horrendous. I had a series of weekends (and some weekday seminars I needed to attend, but even repeated requests of having a room closer to the lobby, only once was granted. Some of these requests were made in advance.
I had one more seminar to go to and I was put through a ringer by the manager ansd staff. Even though I had been there often during the last 2 months, this time they asked for my federal ID. The problem is many of us are working remotely and I just returned from an overseas trip which I elected to leave my federal credentials at home. When I arrived I did not have it with me even through I had been there many times. The manager looked at my DL and CC and he returned them to me. I went back to my car to grab more luggage and attempted to look for my fed ID but could not find it. I went back in and found he had someone else took over. I accepted the full rate and she asked to see my DL again, which I had put away in the glove compartment. After going back and forth about 3-4 times, I was sick and tired of the whole process and decided to go elsewhere.
It was exceedingly poor of the manager not to update the to the new person that he already saw my DL.
It was poor that repeated attempt to be closer to the lobby was not honored. The other doors are not very well-lit and there is not Handicap parking anywhere else except for the Lobby parking.
I would never go back to this hotel again.
Even though Auburn does not have a lot of choices, this is not a good one.
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Date of stay: December 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Guest Services / Front Office at Holiday Inn Auburn, an IHG hotel
Responded Dec 16, 2021
Dear sfbayarea650, We do apologize that you felt that you had a less than pleasant experience at our hotel. Our staff takes great pride in our service, so we thank you for your feedback. Normal check-in procedures at majority of hotels are to verify a valid ID and credit card for security purposes. In addition, in order to honor a special discounted rate such as a State Government, Federal government or even AAA rate, majority of hotels do need to see proper credentials. In regards to special requests, our hotel like most hotels will do their best to accommodate any special request such as room location but is never a guarantee. On your most recent stay with us we did accommodate your request. If you have concerns about your requests on future stays, please contact us on day of your arrival prior to getting to the hotel to see if we are able to accommodate your request. Again, thank you for sharing your feedback and we hope you will stay again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very impressed. During the height of the covid-19 emergency, this hotel was very clean and the staff seemed to take the precautions very seriously.
The room was comfortable. Air conditioner was loud, but it was effective. Nice swimming pool and hot tub.
This hotel gets a rare 5 star review.
The room was comfortable. Air conditioner was loud, but it was effective. Nice swimming pool and hot tub.
This hotel gets a rare 5 star review.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karin Koons, Sales at Holiday Inn Auburn, an IHG hotel
Responded Sep 2, 2020
Thank you for taking the time to write a review, we appreciate hearing from our guests. We follow IHG protocols for sanitizing and cleanliness, and look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel here n there and while I mostly backpack and camp in the great outdoors; when those times arise when I just need the comforts of home - I stay here. The Holiday Inn in Auburn.
The staff is great, friendly, accommodating and professional. The rooms are clean, well maintained and the environment feels safe. They offer a breakfast at a reasonable price and it far exceeds expectations. I've not used the gym or pool but have looked at them, they too are well maintained and clean.
I've stayed here often enough to know these characteristics are the norm for this Hotel, they are consistent.
I hope you all enjoy your stay here as much as I do.
The staff is great, friendly, accommodating and professional. The rooms are clean, well maintained and the environment feels safe. They offer a breakfast at a reasonable price and it far exceeds expectations. I've not used the gym or pool but have looked at them, they too are well maintained and clean.
I've stayed here often enough to know these characteristics are the norm for this Hotel, they are consistent.
I hope you all enjoy your stay here as much as I do.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Guest Services / Front Office at Holiday Inn Auburn, an IHG hotel
Responded Apr 24, 2022
Dear Deb-Here-n-There: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us from our great, friendly staff to our clean, well maintained rooms and our breakfast. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thanks again for staying with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were stuck on HWY 80 due to a winter closure and called to reserve a last minute room. Shannon assured us they had one room left and took my credit card information to confirm, after several minutes on hold where she was "confirming". In 15 minutes she called me back saying "nevermind" they no longer had a room, with others in the background- clearly she sold the room to someone else for more. At this point we had been stuck in traffic for >3 hours with 2 little kids. And I had given her credit card information. AVOID.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Owner at Holiday Inn Auburn, an IHG hotel
Responded Feb 9, 2024
Dear Neenak2024, I would like to apologize to you for the negative experience you had with our hotel last Friday. As a parent, I can understand all too well the challenges of a long car rides and tired children. When the pass closed suddenly on Friday evening, the hotel was hit with many calls like yours of travelers looking for rooms. In addition to calls, reservations came in through online, and quite a few people just pulled off the freeway and came into the lobby to inquire about rooms. Many of the people waiting in line started booking reservations on their phones through third party websites as well. All of this caused our inventory to change rapidly. In the time that Shannon was taking to make your reservation, rooms were being booked through websites. After completing your reservations and refreshing the computer the last room she thought she had for you was no longer there. I realize that this explanation does not change the outcome, unfortunately. You were still left without a room and for that I sincerely apologize. I can assure you that there was no attempt to sell the room for a higher rate or given to someone else. The voices you heard were a lobby of people waiting to check in. We have had a meeting since this occurred and have discussed ways to ensure this does happen again when the freeway closes. I am truly sorry we were not able to accommodate your reservation last Friday and for the inconvenience it caused you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was perfect for us. But Matt at reception went above and beyond. We left some critical medication in our room and he packaged it on ice and helped get it where we needed it. He couldn’t have been more polite and helpful during a very stressful ordeal. Thank you!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Owner at Holiday Inn Auburn, an IHG hotel
Responded Aug 28, 2023
Dear Ari G: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and it was perfect for you. We also love to hear that Matt went above and beyond and helped you retrieve some critical medication that was left behind. We are glad that he was very helpful during a very stressful ordeal. It's something Matt and our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to Matt and our staff. Thanks again for staying with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was greeted with a warm welcome at the front desk by Jose. I just got in after a 3.5 drive and an overall long day. Jose was very accommodating, friendly, and informative. He provided me with a drink voucher and with ample room options, which was unexpected and nice! Breakfast bar was tasty, clean, and the omelette chef is an ace. Please give them with the recognition they deserve. Thank you again for a nice, accommodating stay.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Auburn Team, Guest Services / Front Office at Holiday Inn Auburn, an IHG hotel
Responded Apr 24, 2022
Dear 408rubiet: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that Jose took great care of you along with our omelette chef. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind score and words along to Jose, our omeltte chef, and staff. Thanks again for staying with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel did a complete renovation of the hotel rooms, common areas and meeting rooms in February 2016. See our website for current photos.
We do not have a shuttle, we work with several transportation companies. Please give us a call directly and we'll provide you with any information you might need.
Yes, we offer Complimentary WiFi throughout the hotel and restaurant!
Yes, the pool is heated! We look forward to your arrival.
50Crabbysam wrote a tip Aug 2024
Blythewood, South Carolina, United States38 contributions66 helpful votes"If in Summer bring your swim suits. The pool is terrific."Read full review
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PRICE RANGE
C$224 - C$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn auburn hotel auburn, auburn holiday inn
LOCATION
United StatesCaliforniaPlacer CountyAuburn
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Auburn, an IHG hotel
Which popular attractions are close to Holiday Inn Auburn, an IHG hotel?
Nearby attractions include Old Town Auburn (0.8 km), Placer County Courthouse (0.7 km), and Placer County Historical Museum (0.6 km).
What are some of the property amenities at Holiday Inn Auburn, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Auburn, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Auburn, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Auburn, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Auburn, an IHG hotel?
Conveniently located restaurants include Katrina's Cafe, Auburn Alehouse, and Edelweiss.
Are there opportunities to exercise at Holiday Inn Auburn, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Auburn, an IHG hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Auburn.
Are any cleaning services offered at Holiday Inn Auburn, an IHG hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Holiday Inn Auburn, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Auburn, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.