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The history of this place is worth staying. Small place. Choose the upgrade (the room pictured the most on here). It is lovely. Clean place. Good service. It is up a hill-so maybe not ideal for someone physically challenged. I would stay here again.
Response from HermosaHotel, Manager at Catalina Boat HouseResponded 26 October 2016
Thank you for taking the time to post your feedback :)
The staff was the best and room was perfect. Reasonable rates and pet friendly. The staff went out of there to do things for us. Found out they don't rent out to visitors anymore it's only for there people. Have to go Hermos which we...More
Room was extremely tiny. Stayed in room 5. When we arrived the room was not clean and there was blood on the toilet.
All that could have been tolerated just to preserve valentines day but the bed was broken. My husband and my backs are...More
3 Thank Maria7458
Response from HermosaHotel, Manager at Catalina Boat HouseResponded 19 February 2016
It saddens us to hear that you had such an unpleasant stay with us. When your party contacted the front desk, many of these issues were not brought up. We hope that readers do not take the inaccuracy of your review to heart...More
Worth going two blocks uphill to have the place almost to ourselves, plus a lovely view of the harbor. Not only did we get upgraded to the nicest room, but also we were welcomed with complimentary tickets to the botanic gardens and glass bottom boat...More
1 Thank Kymberly W
Response from HermosaHotel, Manager at Catalina Boat HouseResponded 8 January 2016
It pleases us to hear about your satisfactory stay with us! We're glad we were able to go above and beyond your expectations. Thank you for taking the time to leave us a review and share your experience with others!
I selected this hotel for our party of four for the New Year's Eve holiday 2014/2015, and was amazed to find how unkempt it was, considering that it (and the Hermosa) were offered as a package by the Chamber of Commerce for the New Year's...More
Thank Linda P
Response from HermosaHotel, Manager at Catalina Boat HouseResponded 31 December 2015
It saddens us to hear about your unsatisfying stay with us. The Catalina Boat House Hotel went through a large remodel in 2014 and took advantage of the slower time during the winter to get some more remodeling out of the way before...More