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All reviewscinnamon rollsfront deskcookiespancake makerturkey sausagegreat breakfastdollar treeyogurtthe great sand dunes national parkboiled eggsfree breakfasthot tubvery nice hotelgreat place to staystaff was very friendlybeds were comfortableroom was large
Everything about our experience at this hotel was exceptional. The staff was quick, friendly, happy and professional in every encounter we had with them. We decided to stay an extra day and they bent over backwards to accommodate is with out us having to change...More
1 Thank Mohawkkid
Response from AlamosaGM, General Manager at Holiday Inn Express Suites AlamosaResponded 28 September 2015
Thank you for reviewing your stay with us, I am pleased we exceeded your expectations.
Come back soon!!
When I arrived, I waited at the front desk for someone to come out to check me in. Knowing that there are surveillance cameras for staff to know when someone is standing at the counter, leads me to believe that staff use the "back office"...More
1 Thank 2Old2DieYoung
Response from AlamosaGM, General Manager at Holiday Inn Express Suites AlamosaResponded 17 September 2015
I do apologize that your stay did not meet your expectations.
We stayed at the Holiday Inn express and the staff at the hotel were amazing the crew that was there after 4 pm were simply perfect. They helped me in several different ways, getting me directions, finding a florist, a nice restaurant to go to....More
1 Thank Luv2beonvacation
Response from AlamosaGM, General Manager at Holiday Inn Express Suites AlamosaResponded 15 September 2015
Thank you for reviewing my hotel. I am pleased that you found your stay with us so memorable. I will share your review with my staff.
Come back soon!!
We checked in to this NON SMOKING hotel on Saturday at 4pm. My husband and daughter and I all smelled the smoke before we entered the room. My daughter has asthma and the room was very smoky. My husband went to switch our room and...More
Thank Erin F
Response from AlamosaGM, General Manager at Holiday Inn Express Suites AlamosaResponded 14 September 2015
My apologies for your room issue. We are 100% non-smoking hotel and some of our guests still smoke in our rooms.
FOM was called and instructed GSR to move the guests.
I am pleased that your new room was accommodating.
There aren't many hotels in Alamosa. This one was clean and kept up. I liked the breakfast options. Room was very clean and had everything I needed. AC worked great and lots of TV channels. Sauna, pool and hot tub were very nice. Front desk...More
Response from AlamosaGM, General Manager at Holiday Inn Express Suites AlamosaResponded 11 September 2015
Thank you for your review of the hotel in Alamosa. I am pleased to see that your stay met your expectations.
Addressing the pillows...this is a new brand to the Holiday Inn Express chain, offering both soft and firm on all of our beds. I...More
Never paid attention. You probably ought to call the hotel. I have seen where they have the elongated in the handicapped rooms but not in the regular rooms at some hotels. Best thing to do is call the hotel.
My wife and I have stayed here in there Accessible rooms. I don't recall the elongated toilets. Believe they are the standard, non elongated toilets. The rooms we've stayed in have tubs with grab bars and a hand held... More
My wife and I have stayed here in there Accessible rooms. I don't recall the elongated toilets. Believe they are the standard, non elongated toilets. The rooms we've stayed in have tubs with grab bars and a hand held shower head. Unfortunately, there is no shut off on that handle which makes it hard to use.
Lastly, the captioning on the tv doesn't work. Other than that, HI Express in Alamosa is a good place to stay. Decent breakfast. Also, there is a Hampton across the street that has basically the same set-up. There captioning works but the toilets are the standard type.