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Hyatt Grand Aspen

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#10 of 35 Hotels in Aspen
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Grand Aspen
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190 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Redstone, Colorado
Reviewed 1 week ago

Our weekend stay in this amazing hotel was unbelievable. The facilities were top notch; very private, quite, immaculate & beautiful! The staff went above and beyond your needs & were very helpful - a shuttle ride for first tracks was the cherry on top of a powder day! The location couldn't get any better; base of Aspen ski mountain, across...

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Helpful?
Thank christenhillmerlmt
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for taking the time to take the survey - its greatly appreciated!!! And thanks for the wonderful survey as well. I'm glad you enjoyed the property and, by the sounds of it, all that Aspen has to offer. Please visit us again soon. Thanks again!!! Vic G.

Australia
Reviewed 2 weeks ago via mobile

Always enjoy staying here. Excellent facilities especially the gym, outdoor pool and hot tubs. Ideally located a short walk from Ajax gondola. Also short stroll to other mountain buses. My only one complaint is that having stayed here almost 5 years in a row, we are never acknowledged my reception as return guests. It's like we are compete strangers. Not...

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Helpful?
Thank PhilipofOz
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the survey - glad to read that you enjoy the property and thank you for your loyalty, sad to read that we haven't acknowledged you these many years. I can't blame the front desk staff too much as, like all businesses; we have a fair bit of turnover. On the other hand, I have no excuse when...

Washington DC, District of Columbia
Reviewed 22 January 2017

Extremely friendly staff, pick up and drop off airport shuttle, heated pool and jacuzzi, complimentary breakfast, fireplaces, view, gym, location at the foot of Aspen Mountain...what more could you ask for. You can have mountain or city + further mountain views, depending upon your choice.

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Helpful?
Thank Michael G
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review, we appreciate the kind words. Please visit us again soon and please stop by to say hello.

Reviewed 13 December 2016 via mobile

My wife and I decided to get away for a week and see beautiful Aspen for my birthday and our wedding anniversary. I couldn't be happier we chose The Hyatt Grand Aspen, what an overall OUTSTANDING stay. Life was made easy for 7 days for my wife and I, from the courteous drivers who were ahead of schedule at the...

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Helpful?
Thank matthewdebo
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks again - we truly enjoyed having you stay with us. Glad you decided to share your special time with us. We hope to see you both each year to celebrate your birthday and anniversary. Happy Holidays!!! Vic G.

Los Angeles, California
Reviewed 11 December 2016

I stayed at the Hyatt Grand Aspen from 12/3-12/10 on a timeshare exchange. I cannot say enough amazing things about this property. Right from prior to check in, Roger was most helpful in explaining the resort and went out of his way to give us the best room possible. All other staff were always most helpful as well. We stayed...

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Helpful?
Thank paprika2015
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the great survey!!! Great job describing our property. We hope you're able to visit Aspen again and that you will once again stay with us. Happy Holidays!! Vic G.

Reviewed 10 December 2016 via mobile

My husband and I stayed here the week of December 2nd through the 9th. I can not begin to tell you how amazing it was! The staff are all amazing and kind and the hotel is in impeccable condition. The drivers, front desk, and housekeeping are some of the sweetest people you will ever meet. The general manager Vic is...

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Helpful?
Thank Alissa F
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the wonderful survey!!! It was a pleasure meeting you both. Glad we could be part of your husbands birthday celebration. Few things please me more as when our guests enjoy their stays and want to come back. Hope you're able to visit us again...sooner than later. Take care and Happy Holidays!!! Vic G.

Missouri
Reviewed 9 December 2016 via mobile

We are staying in Aspen for three nights and have absolutely loved all of our experience at the Hyatt! The place is straight out of a hallmark Christmas movie. The location is perfect and centralized. The staff is great. The room view and feel is perfect! We would highly recommend it to come back.

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Helpful?
Thank April D
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful survey - glad we were able to help make your stay special. Please visit us again the next time you're in Aspen. Happy Holidays!!! Vic G.

Reviewed 8 November 2016

I first started coming to Aspen in 1970. For the past 11 years, my wife and I have been coming to Aspen every year and would not stay any place other than the Hyatt Grand Aspen. From the Resort Manager to the Front Desk and Bellmen, this is a resort that anticipates your vacation needs and provides unsurpassed amenities and...

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Helpful?
1Thank Stephen M
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful survey!!! You've made my morning. Nice to read that all we work for is being recognized, appreciated and more importantly enjoyed. Thank you again - hope you continue to visit for years to come. Vic G.

Reviewed 5 November 2016 via mobile

This hotel was a peaceful, comfortable off season visit. Upscale, comfortable studio room with fireplace and patio to enjoy the nice weather. Room was quiet and well equipped with refrigerator, microwave and dishes. Helpful staff and great location downtown. Good recommendations about open restaurants. This was a nice mid-week getaway spot.

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Helpful?
Thank Susie102
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks you for the nice review. Our studio units are smaller but well equipped, thanks for noting that fact. Glad to read that the staff was helpful and that you enjoyed the town. Vic G.

Hilton Head, South Carolina
Reviewed 1 November 2016

We own at several Hyatt properties, and waited some time to finally check out Aspen. We visited several years back, in the off season, We used this as a base to back to from Yellow stone, and it was well worth the wait. Our room was a 1 bedroom, with all the amenities, from Viking, to granite, to a steam...

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Helpful?
Thank bill p
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful survey!!! Glad that we helped to make, what sounds like, a wonderful holiday. We look forward to seeing/meeting you on your next visit. Vic G.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt Grand Aspen is a Residential property that also rents rooms as a typical hotel would. Keep in mind that as we are not a typical hotel some services are not provided such as room service, or a spa. What is provided is a first class property with beautifully appointed, immaculate rooms in a relaxed, home-like setting. ... more   less 

Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611
Region: United States > Colorado > Aspen
Price Range: $638 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Grand Aspen 3.5*
Number of rooms: 50
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt
Hotel Style:
#8 Family Hotel in Aspen
#9 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Grand Aspen staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Grand Aspen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors have best views.”
 of 5 bubbles 318MichaelG, 22 Jan 2017 | Read review
“We've really never had a bad room in this hotel.”
 of 5 bubbles stephenmO3550MN, 8 Nov 2016 | Read review
“Get a room with the pool and mountain views”
 of 5 bubbles , 12 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles 756scottb, 2 Oct 2016 | Read review
“We enjoyed our room with balcony that faced a walk-through alley. No traffic, very private.”
 of 5 bubbles LHRN1210, 12 Jun 2016 | Read review
5 of 5