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My husband and I forgot 3 bathing suits on the back of the door when checking out. Called immediately to tell the hotel we’d pay to have them shipped to us. After speaking with 4 different people, the bathing suits were “no where to be...More
Response from HayMaxHotels, General Manager at Hotel AspenResponded 5 days ago
Thank you for sharing your experience with us. We feel badly that that we were unable to locate your missing bathing suits, but your accusation of theft is unwarranted and has no basis in fact. If you read the review directly below its...More
I recently stayed at Hotel Aspen and in a rush to pack I left a lot of clothes in a drawer. I called the hotel and they located my things and immediately worked on getting them to me. Doug packed everything and went to UPS...More
We spent one night during our holidays. The hotel is located in a nice area, at walking distante from the center and most restaurante and shops. The room was clean and the re was a small corner with microwave and fridge. A bathrobe was provided....More
Decent hotel and good breakfast. But parking is very limited and has to park on street. Nice swimming pool and jacuzzi. Like the breakfast with road view.
Walkable to restaurants. Very convenient location to most of attractions.
Room was basic and for the most part clean. However, there were spots of something on the walls of the bathroom. The breakfast which was included was terrible. People were putting their hands all over the food and coughing over and on it. The tables...More
Response from HayMaxHotels | Property representative |
Good afternoon Nancy,
Unfortunately our rooms are not handicap-accessible; please contact us directly to discuss your needs and see if we are able to accommodate you!
Guest Service Manager