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Extended Stay America - Denver - Aurora North

63 reviews
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Traveller (12)
Room & Suite (19)
Dining (4)
Overview
  • Excellent11%
  • Very good7%
  • Average6%
  • Poor11%
  • Terrible65%
11 Aug 2017
“Just don't”
16 Apr 2017
“Horrible housekeeping”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (63)Write a Review
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21 - 25 of 63 reviews
Reviewed 19 June 2017

Save yourself the headache and go anywhere else but here. The beds are awful and extremely small. The pool was closed due to the health department closing it because it was filthy mind you it was over 90 degrees. The hallway smelled like cat liter,...More

Review collected in partnership with Extended Stay
Thank jeremyhI8778FX
Response from 00esa, General Manager at Extended Stay America - Denver - Aurora NorthResponded 21 June 2017

Thank you for feedback of your recent stay. I was very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that...More

Reviewed 19 June 2017

Room not clean, no toilet paper, toilet needed roto rooter was so clogged and would not flush, sheets had not been changed, food left in refrigerator, floors dirty, no ironing board, no trash cans. recliner broken, furniture old. People begging for money outside the lobby...More

Review collected in partnership with Extended Stay
Thank 939franklyns
Response from 00esa, General Manager at Extended Stay America - Denver - Aurora NorthResponded 20 June 2017

Please accept my apology for not living up to your expectations during your visit. We are extremely sorry you were not satisfied with your stay and the inconvenience it caused. Your feedback is invaluable and highlights the areas that need attention. Your review will be...More

Reviewed 14 June 2017

I travel a lot and have never experience anything like this. Management must do better. Employee needs better training no knows what to do. When you come to the front desk no one seems to have real care or concern about issues. There are people...More

Review collected in partnership with Extended Stay
Thank traceyg143
Response from 00esa, General Manager at Extended Stay America - Denver - Aurora NorthResponded 15 June 2017

We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will...More

Reviewed 8 June 2017

The Management is working hard to improve this facility and it shows. I have stayed here multiple times and each time the stay has been a little better. It is not perfect, but for long stays, it is reasonably priced and very conveniently located.

Review collected in partnership with Extended Stay
Thank H3210JJscottb
Response from 00esa, General Manager at Extended Stay America - Denver - Aurora NorthResponded 9 June 2017

We appreciate your consistent support. It's nice to read our facilities were adequate for your needs and found us to be a good value. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, General Manager

Reviewed 1 June 2017

I have stayed in normal hotel rooms that were bigger and 3rd world hotels that were cleaner. Staff was unfriendly and unprofessional. I ask for a coffee pot for my room and they brought me a half of a coffee pot!! I'm not sure I...More

Thank John F
Response from 00esa, General Manager at Extended Stay America - Denver - Aurora NorthResponded 2 June 2017

John, thank you for sharing your experience. We appreciate you taking time out of your day to let us know how we can improve, and we assure you we will do just that. We are committed to delivering the most excellent service and accommodations for...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$67 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (19)
Dining (4)
Questions & Answers
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Room Tips
"Pick somewhere else to stay"
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"Go somewhere else."
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"Don't do it!"
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"Third floor is best since you can easily here noise from any rooms above you."
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