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One Ocean Resort & Spa

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976 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Oro Valley, Arizona
Reviewed 29 May 2015

First off, this is a very painful review and written about 1 month post visit. As I needed to "cool down" but am still livid and disappointed (as is my family). I don't really like to provide negative input...but this one is fully warranted. I WILL NEVER STAY HERE AGAIN and will NOT RECOMMEND TO ANY LOCALS OR FAMILY I...

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Helpful?
6Thank Sagauro
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Ms. Jennings, thank you for sharing your feedback with us. I am terribly sorry for the miscommunication that occurred with the first wheelchair that your aunt was supposed to receive. However, I'm thrilled to hear that our team members were able to solve this issue by acquiring another wheelchair for you in a swift manner and handling all expenses for...

Hollywood
Reviewed 29 May 2015

I had booked a total of 40 room nights for a Surprise B Day Party 12 months in advance, put large down payment and when I (the host) checked in for my room and another for my daughter, they were sold out and would not do anything for me. This was over Memorial Weekend and what a huge disappointment and...

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Helpful?
8Thank Mark H
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

We are looking into this issue and want to make sure both parties are represented fairly. If you would like to reach out to us directly, please contact me at (904) 249-7402. Best, Sean Gazey

Atlanta
Reviewed 28 May 2015 via mobile

I was referred to One Ocean by a friend since he always talked of his many vacations to the Ponte Vedra area. We got a great deal for Memorial Day for 4 nights. I was impressed by the service at every turn and the extent to their efforts to go beyond expectations. A free bottle of Berlinger for my birthday,...

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Helpful?
Thank Jonathan T
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Thank you for your review, Jonathan. I’m very happy to hear that our intuitive Docent service provided you with a relaxing, fun stay. We strive to give our guests excellent customer service as soon as they walk through our doors. Please come back and see us again soon. Best, Sean Gazey

Fraser, Michigan
Reviewed 28 May 2015

We joined our cousins for a girls week. The room had a problem with the small bathroom, however get out to the beach then. The beds were comfortable. The pool was pleasant with comfy lounge chairs and with a beach access. The outside dining area was nice. The décor was elegant and relaxing. Our spa time was pleasurable. Many things...

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Helpful?
Thank Rose C
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Hello Rose — thank you for your review. We appreciate you choosing One Ocean to celebrate such a fun time with your girl friends and I’m happy to hear that you all had a lovely stay with us. We’d love for this to be a regular occurrence and would be happy to have you all back again soon. Best, Sean...

Atlanta, Georgia
Reviewed 28 May 2015

We enjoyed our stay at One Ocean. The rooms are very clean with housekeeping staff that are readily available and very friendly. The beds are very comfortable! The bathrooms are nice but very small and the water leaks from the door onto the floor. Drinks at the pool bar are overpriced at $11 each and valet parking is $27/day with...

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Helpful?
Thank Terri H
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Terri, thank you for taking the time to review One Ocean Resort & Spa. I’m thrilled to hear that your recent experience with us was a fantastic one. I’m very happy to see that our staff accommodated you with kindness. We’re looking forward to next time. Best, Sean Gazey

Toledo, Ohio
Reviewed 26 May 2015 via mobile

Recently stayed at this resort. Nice location right on the beach. Staff excellent and very attentive. Room has a very nice soft decor. The room is good size but the bathroom is very tight and hard to get in and out. Nice bathroom amenities. Restaurant is very nice and the best part, right on the beach. Beach is clean and...

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Helpful?
1Thank Sanjivj J
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Hello Sanjivj — thank you for your review. I’m glad you enjoyed our lovely location, helpful staff, and comfortable rooms. We’re looking forward to seeing you again soon. Best, Sean Gazey

Toronto, Canada
Reviewed 26 May 2015

I was at One Ocean for a work meeting and was extremely impressed with my entire experience. The location is fabulous, right on the beach with the town at your door step. Beach here is amazing. I stayed in an ocean view room which was beautifully appointed and had a great view of the expanse of the beach. Shortly after...

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Helpful?
Thank RobH3
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Rob, thank you for taking the time to review One Ocean Resort & Spa. I’m pleased to hear that our fabulous customer service and location made your time with us in Atlantic Beach a great one. We’d love to have you back again soon. Best, Sean Gazey

Reviewed 25 May 2015 via mobile

My husband and I stayed at One Ocean Hotel over the long Memorial Day weekend, we normally stay with family. We had a terrific time and were blown away by the level of service by the staff at the hotel. We highly recommend this hotel. I grew up with the Sea Turtle hotel at the end of the beach while...

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Helpful?
Thank Cory C
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Cory, thank you very for your review. I’m thrilled to hear that you and your husband had such a wonderful time with us over Memorial Day weekend — I’m also happy to see that you both had a great experience with our staff. We truly appreciate your kind words and are looking forward to seeing you again soon. Best, Sean...

Reviewed 24 May 2015

We were in town for a family vacation and decided to give One Ocean a try. We spoke with some folks and did some research and certainly were glad that we checked this place out. From the moment we arrived until we packed up the car, the staff did a great job making you feel welcome. The property is in...

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Helpful?
Thank Bob S
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Thank you very much for your review, Bob. I’m thrilled to hear that you had a fantastic stay with us and appreciate your feedback. Please come back and see us again soon. Best, Sean Gazey

St. Johns, Florida
Reviewed 20 May 2015 via mobile

Excellent staff, from management to valet. Very service oriented with attention to detail. Beautiful location with many nice shops in walking distance. I have NEVER had a bad stay since they opened. Food well presented and prepared, lobby bartender has unique fresh drink options.

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Thank tedact
Sean_Gazey, Manager at One Ocean Resort & Spa, responded to this review

Thank you for taking the time to review One Ocean Resort & Spa. We appreciate your generous words regarding your stay— I’m thrilled to hear that you had a great time with us. Our team members pay close attention to detail so they can give our guests excellent customer service. One of our goals is to create lifelong guests. We’re...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Escape to Oceanfront splendor with luxury accommodations and intuitive service at our Florida vacation resort. The artful getaway is situated on the sweeping white sands and rolling waves of the Atlantic Ocean in Atlantic Beach, minutes from Jacksonville. Enjoy award-winning cuisine with ocean views at our Azurea Restaurant. Toast to an unforgettable evening with an ocean inspired cocktails, delicious martini or mixed drinks at our Azurea Lounge. Rejuvenate your body and spirit at The Spa at One Ocean. The luxury oceanfront resort luring guests in with its cobblestone streets featuring an eclectic mix of shops, restaurants, art galleries, ice-cream parlors and nightlife options. ... more   less 

Additional Information about One Ocean Resort & Spa

Address: 1 Ocean Blvd, Atlantic Beach, FL 32233-5262
Region: United States > Florida > Atlantic Beach
Price Range: $311 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — One Ocean Resort & Spa 4.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
1 Ocean Resort
One Ocean Hotel Atlantic Beach
One Ocean Atlantic Beach
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Questions & Answers

Here's what travellers have asked, with answers from One Ocean Resort & Spa staff and other travellers.
16 questions
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Questions? Get answers from One Ocean Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the ocean”
 of 5 bubbles ontheroadforgci, 23 Mar 2017 | Read review
“Our view was great even though we did not have a balcony.”
 of 5 bubbles JuneB44, 21 Mar 2017 | Read review
“Check pricing with the usual services but contact the hotel directly for best deal.”
 of 5 bubbles jpmoraites, 20 Mar 2017 | Read review
“There are rooms that face the ocean which must be very nice.”
 of 5 bubbles CyndiS572, 19 Mar 2017 | Read review
“All rooms have some ocean views, next time I will upgrade to get a room with a balcony directly facing the ocean.”
 of 5 bubbles petecV4894BJ, 18 Mar 2017 | Read review
5 of 5