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BEST WESTERN Auburndale Inn & Suites

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BEST WESTERN Auburndale Inn & Suites
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339 Reviews from our TripAdvisor Community

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Showing 333: English reviews
A TripAdvisor Member
1 review
Reviewed 28 September 2016 via mobile

We have visited the Auburndale area 4 times since 2006 and we have always stayed here. The staff is wonderful, professional, and courteous. Whether I needed flowers from a good local florist to more recently being helpful in correcting a 3rd Party booking problem. The rooms are spotless, the breakfast is quite good and the coffee and tea that is...

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Thank A TripAdvisor Member
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Dear Sir or Madame, It is truly exciting to hear that our hard work and passion shows. We strive for great product and service for all our guest and ensure that we go over and beyond to make their stay a comfortable and a memorable. When you are staying with us you are not just a guest but you are...

Reviewed 25 September 2016 via mobile

This was our second stay at this hotel in Auburndale. It is clean, quiet, and the staff is friendly. Our first stay we had a king suite that was one of the best I've ever had!! We just a queen room this time but it was adequate and again very clean. Breakfast is standard hot food, all kept warm and...

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Thank Becky G
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Dear Madam, We thank you for your feedback. Feedback such as yours help us in evaluating ourselves and make changes for betterment. We take pride in our service that we provide to our guest. We are glad that you loved your stay and hoping to have you as our guest again soon.

Dunedin, Florida
Reviewed 25 September 2016

I normally stay at Hiltons, but the price of this was almost half of the Hampton Inn in Lakeland. Therefore, I decided to give it a try. It was fine. I really have no complaints. The breakfast was almost comparable to the Hampton Inn and the room was fine. The only downside is that there are more restaurants and better...

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Thank mahimike
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Dear Sir, It gives us immense happiness to know that you truly enjoyed your stay at our hotel. At Best Western Auburndale we try our best to exceed our guest expectations. We are a Best Western with a quality and standards of any 4 star hotel. Our staff members go an extra mile to achieve the results and excel in...

Hurst, Texas
Reviewed 18 September 2016 via mobile

Really one of the worst hotel experiences we've had in a while. We arrived Friday evening and the hotel attendant just wasn't very attentive. When we arrived there was no one at the counter and we had to wait about 5 minutes tired from the day of travel. We finally were checked in the room. The room itself was clean...

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Thank Andrea M
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Dear Ms. Andrea, We truly apologize for the inconvenience that was caused during your recent stay with at our hotel. We have taken measures to address all the concerns that you have brought to our attention. We have consulted with our maintenance staff and rectified all issues. In addition we have placed signs with breakfast timings and have made it...

Decatur, GA, United States
Reviewed 12 September 2016

When we go to visit family, this is our hotel of choice. It is centrally located between Orlando & Tampa. The staff is very friendly and the rooms and lobby are clean. The complimentary breakfast is good and starts at an hour which allows you to start the day early. The rates are reasonable. In the many times we have...

Review collected in partnership with Best Western
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Thank Othar B
BWPA, Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thanks for the great feedback.

Delray Beach, United States
Reviewed 6 September 2016

This hotel hosted our entire Soccer Team for a weekend. Paul and Jessica were outstanding. Paul made sure the entire breakfast area opened early to accommodate our early game schedule. He went out of his way to make sure we were taken care of. Jessica also helped us in the evenings to make sure we were taken care of in...

Review collected in partnership with this hotel
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Thank Alma F
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

We were very happy to have your team stay with us while in the area for your games. Our team guests are very important to us and we are happy to accommodate in the ways that we can. Thank you for recognizing several of our team member efforts and we will be sharing this with them. Safe travels this soccer...

Wesley Chapel
Reviewed 6 September 2016

Overall my day was quite good. However my air conditioner was broke in the living room part of my suite,the TV didn't work in the living room area as well and I had no ironing board. Even though I had these small issues, the staff was super curious and there to help me through everything

Review collected in partnership with this hotel
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Thank julianneramos
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay. Congratulations also on reaching the Diamond Elite Level for Best Western Rewards! I do apologize for the problems you reported during your stay and I am pleased we were able to take care of your issues quickly and courteously. We do hope you'll have the opportunity to visit us...

Reviewed 6 September 2016 via mobile

I just want to say frankie and idelsis ALWAYS the time.I stay in this hotel they make shure evyth was right love and love the service they both give me so attented my daughter is special child and the service they give me make me feel like home

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Thank Jennifer V
BWPA, Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thanks for the great feedback.

Lewiston, New York
Reviewed 2 September 2016

Staff was so nice, very accommodating and helpful. Breakfast was not bad at all, and it was about 20 min from legoland. I would defiantly stay there again when I return to the area next year. Close enough to things to do wihout being in he middle of it.

Review collected in partnership with this hotel
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Thank stacywhit80
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you Stacy for your kind review. We certainly hope to have you and your family stay with us again the next time you are in the area! Safe travels, Heidi Russell General Manager

Miami, Florida
Reviewed 29 August 2016

Third floor isle was very hot, no A/C...room had some humidity smell and A/C did not cool that much, other than that, the location was perfect, breakfast was nice, rooms were reasonably clean, fridge a bit noisy and bathroom was ok.

Review collected in partnership with this hotel
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Thank vilove25
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you for your comments and review. Our operations manager is looking into what might have caused the hallway A/C to not work and resolving any issues to improve efficiency. I'm pleased you enjoyed the other aspects of your stay and look forward to your next visit when you are in the area! Sincerely, Heidi Russell General Manger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Auburndale Inn & Suites

Address: 1008 US Highway 92 W, Auburndale, FL 33823-9585 (Formerly BEST WESTERN PLUS Auburndale Inn & Suites)
Region: United States > Florida > Auburndale
Price Range: $141 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Auburndale Inn & Suites 3.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Plus Auburndale Hotel Auburndale
Best Western Plus Auburndale Inn And Suites
Auburndale Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Auburndale Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Auburndale Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm not sure what this means”
 of 5 bubbles renyyaw, 21 Feb 2017 | Read review
“Consider the suite with doors separating living and sleeping areas. The 2 TVs and 2 HVAC units are a nice bonus. ”
 of 5 bubbles ESilv, 2 Feb 2017 | Read review
“The rooms we kept very clean. Everything in the room worked, and when we needed something (i.e. towels) we received them.”
 of 5 bubbles E8281QIjohnd, 24 Oct 2016 | Read review
“Room's on third floor quiet.”
 of 5 bubbles travelw0rld2, 25 Jul 2016 | Read review
“AVOID room #108 - 'accessible' room right next to the lobby”
 of 5 bubbles sadiekat1974, 11 Jul 2016 | Read review
5 of 5