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Turnberry Isle Miami, Autograph Collection

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Traveller (816)
Room & Suite (390)
Pool & Beach (140)
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Overview
  • Excellent62%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“bourbon steak”(129 reviews)
“aventura mall”(202 reviews)
“laguna pool”(108 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Offers from Turnberry Isle Miami, Autograph Collection
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Offers from Turnberry Isle Miami, Autograph Collection
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,974)
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1,682 results
Traveller rating
1,007
382
149
77
67
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1,007
382
149
77
67
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All reviewsbourbon steakaventura malllaguna poolbeach clubgolf viewlaguna grilljasmine buildinggolf courses arebeautiful resortgreat golfgolf resortvalet parkingadult poolmain poolpro shoppool stafffort lauderdale
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1 - 5 of 1,682 reviews
Reviewed 6 days ago

Where to start...? I hated every aspect of the hotel - The maintenance is terrible - The service is not even to the level of a motel 6 - They are simply a fraud I have tons to say but just too busy to explain....More

Thank sharonA1852FP
Reviewed 2 weeks ago via mobile

We arrived late and called to order room service. They told us that there was no room service in the hotel (please note that it was a us$ 400+ rate a night) but that they could get us food from some of the restaurants. We...More

Thank dgdgdg1
Response from Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph CollectionResponded 1 week ago

Dear dgdgdg1, Thank you for your most recent review of our property. We are glad to hear that our morning manager on duty was able to sort out the situation from the night prior. We have addressed the situation as confirmed on property. We hope...More

Reviewed 2 weeks ago via mobile

The hotel is great for families and we had a nice time.The facilities and rooms (we were in the hibiscus tower) are in need of some minor updates. However the staff in the catering halls and pool have been nice. Our only main complaint aside...More

Thank abc501
Reviewed 3 weeks ago via mobile

Nice hotel, nice pool, and nice location, but the front desk staff killed our stay for us. We checked in ahead of time via the app, and were told our early arrival was confirmed. When we arrived, we waited 20 minutes to check in, and...More

Thank Ledzep8
Response from Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph CollectionResponded 3 weeks ago

Dear Ledzep8, Thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations. For this, we sincerely apologize. The experience you described is not characteristic...More

Reviewed 4 weeks ago via mobile

I can’t tell you how impressed I was with the hospitality from everyone at this resort. Jimmy stood out as he helped me with my late arrival, get checked in, get my bags to the bell hop, so I can immediately meet my clients who...More

Thank David M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$164 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$164 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (816)
Room & Suite (390)
Pool & Beach (140)
Dining (72)
Amenities (86)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
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hunt88
6 February 2018|
AnswerShow all 5 answers
Response from Michael L | Reviewed this property |
We had a newly renovated room but parts of the hotel are under construction/remodeling. You should request new room when booking
1
Vote
glutenfreefoody
27 January 2018|
AnswerShow all 6 answers
Response from | Reviewed this property |
No idea
0
Votes
Yessenia B
1 November 2017|
AnswerShow all 3 answers
Response from Martin M | Reviewed this property |
10 min away driving. They have a shuttle that drops you in a partner beach club 15 min from the hotel. Not sure about costs.
0
Votes
Room Tips
"At the moment there isn't one. They are all blighted by massive construction"
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"Find a room that doesn't overlook the massive construction situation. Better yet--don't stay here..."
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"DON'T get a golf course view, get the resort view. The construction on the golf course side is admittedly..."
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"Jasmine overlooking the pool is great - can be a little loud in AM with landscaping"
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