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Hilton Garden Inn Albany

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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
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Overview
  • Excellent63%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“ray charles”(73 reviews)
“flint river”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Albany
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Albany
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (616)
There are newer reviews for Hilton Garden Inn Albany
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614 results
Traveller rating
372
146
59
25
12
Traveller type
Time of year
LanguageEnglish
372
146
59
25
12
Show reviews that mention
All reviewsray charlesacross the streetflint rivercivic centerstate universitygreat hotelanyone travelingroom was cleanexcellent customer serviceparking lotfront desk staffsouthern hospitalityfamily reunionconvenient locationbusiness tripin townenjoyed my stay
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11 - 15 of 614 reviews
Reviewed 4 weeks ago

The room was clean but the bed was horrible. It squeaked at every turn & felt like we were sleeping on a roll away bed. I woke up every time my husband turned because of the squeaking. We also was given a double bed at...More

Review collected in partnership with Hilton Garden Inn
Thank lhinson2010
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 4 weeks ago

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed April 13, 2018

I was pleasantly surprised at how nice this hotel was. The staff in particular was helpful and friendly. I really enjoyed the dinner and breakfast in the hotel restaurant, it was nice not to have to venture out to find somewhere else to eat, and...More

Review collected in partnership with Hilton Garden Inn
Thank wendybos2n
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 4 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed April 7, 2018

Needed a good place to rest for the night. This hotel was suggested in an on line search and it delivered quite nicely. Staff was very nice and the rooms were more than adequate. Parking lot was full so had to park on the street.More

Thank Fearlessphil
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded April 8, 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed April 5, 2018

This location provides a great location for business or leisure in Albany. Located directly across from the civic center and very close to the Riverquarium, Flint River and Albany State University. Also a super walking/biking trail that is adjacent to the hotel and river that...More

Review collected in partnership with Hilton Garden Inn
Thank kb4plh
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded April 6, 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

Reviewed April 4, 2018

AAA 'Family Fun' rate... says 'enjoy breakfast, premium Wi-Fi and late checkout'. Who would have thought that it meant 'no breakfast, no Wi-Fi and no late checkout, UNLESS you pay more???' Anyhow, manager accommodated! The good; King bed is adjustable, staff is friendly and helpful...More

Review collected in partnership with Hilton Garden Inn
Thank Laura K
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded April 5, 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$118 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Best Value Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Best Value Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
zsazsabloom
February 17, 2015|
AnswerShow all 2 answers
Response from Mack M | Reviewed this property |
They do have very nice conference rooms that could meet your needs. If I was you I would call them to discuss.
0
Votes
Room Tips
"Ask for a modern room with a large shower!!!!"
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"5th floor away from elevators and stairwells makes it a quiet stay!"
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"next time we might request a room on the back vs facing the front of the hotel"
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"Rooms facing the park across the street from the front entrance have a lovely view."
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