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Doubletree Hotel Atlanta/Alpharetta-Windward

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Doubletree Hotel Atlanta\/Alpharetta-Windward
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486 Reviews from our TripAdvisor Community

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Showing 480: English reviews
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Dallas, Texas
Reviewed 3 days ago NEW

Newly remodeled with nice room furnishings. Clean, fresh smell and quiet :) Front desk assistance was very helpful, kind and accommodating. Lady who checked me in was friendly with welcoming smile on her face. Then next night Mohnish was very helpful and kind.

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Helpful?
Thank dsmith5740
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for taking the time to leave such wonderful feedback about the DoubleTree by Hilton Hotel Atlanta-Alpharetta. It's rewarding to receive reviews such as yours. I will personally thank my Front Desk staff on your behalf. They will be thrilled to know their actions succeeded in making your stay that much better during your business visit. We hope to...

HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

On a recent family trip to the Atlanta area, I booked a room for my daughter, granddaughter and myself at the Doubletree Atlanta/Alpharetta. The hotel was clean and pleasant; staff was friendly and helpful, especially Mohnish at the Front Desk who checked us in on our arrival and out of the hotel the next day. He was knowledgeable on area...

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Helpful?
Thank Jerry K
About Hotel's Favourite Review
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Jerry! Thank you for the five star review. We are pleased you thoroughly enjoyed all aspects of your stay with us. We are especially happy to hear of the friendly and helpful service you received from Mohnish. We hope to become your preferred hotel in Alpharetta. Thank you!

Miami, Florida
Reviewed 3 days ago NEW

This review is not for the amenities, location or any other typical hotel attributes. I'm writing this for one reason and his name is Ray. Ray works the night shift and went above and beyond to be of the utmost service at a highly critical moment. Too long a story, but the point is that it's rare to brush across...

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Helpful?
Thank Zipbear
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Many thanks for reviewing your stay at the DoubleTree by Hilton Hotel Atlanta-Alpharetta. I am delighted that you enjoyed our service and facilities. We also appreciate you taking the time to recognize Ray for his outstanding customer service skills. I will share your compliments with him. We hope you will visit us again on your next business trip to our...

Reviewed 4 days ago NEWvia mobile

My stay at the Doubletree in Alpharetta was excellent. The receptionist (Francoise) was very attentive and professional. She made sure my stay was pleasant and like beimg home. The hotel itselft has just been renovated and looks great. Overall, I'm pleased and will stay there again. Thanks Francoise!

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Helpful?
Thank Jose R
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Jose, we are delighted that you enjoyed your stay at the newly renovated DoubleTree by Hilton Hotel Atlanta-Alpharetta. Every member of our staff is committed to making sure our guests have a great experience, and I am so happy that Francoise made your stay especially memorable! I‘ll be sure to share your compliments with her. We look forward to welcoming...

Reviewed 6 days ago NEW

Quick one night trip for business. Excellent stay. The hotel has been renovated and was very comfortable, clean, and lovely! The decor is now very modern and the shower is so nice! They also offer room service, which was a nice surprise.

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Helpful?
Thank Jennifer P
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Jennifer, thank you for staying at the DoubleTree by Hilton Hotel Atlanta-Alpharetta on your business trip. We are so happy you had a great experience with us and that our facilities and service exceeded your expectations. I’ll be sure to share your compliment with Mohnish and the entire team. We look forward to your next visit. Gary Carney General Manager

Los Angeles, California
Reviewed 1 week ago

I am a Silver elite, stayed at this hotel a number of times, you would think that the staff would acknowledge and honor the 2:00p checkout. I have checked out at 2:00pm in the past without any issues, except for this time. The hotel did not even seem more than 30% occupied. The staff's attitude was totally unacceptable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cold_Chocolate
NorthPoint78, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Dear Cold_Chocolate, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. On behalf of our entire team, please accept our apologies for not meeting your expectations while our guest. We are sorry you were left with a negative impression of our hotel...

Atlanta, Georgia
Reviewed 2 weeks ago

The entire staff was amazing especially Lashunda, Terrica, Montagila and the overnight staff. I love the new renovations. Only thing was, I woke up to no running water, but again the staff was gracious enough to allow me to stay until they finished working on it.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 336ralphj
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your gracious words about our staff. We strive to deliver great hospitality every day, and we appreciate you taking the time to acknowledge our efforts. We will be sure to share your compliments with our team, especially with LaShonda, Terrica and Montagila. We hope you will come back to our beautiful city soon and will make DoubleTree...

San Jose, Costa Rica
Reviewed 2 weeks ago

The place was centrally located, the accomodation was excellent. Adele at the front door a super happy person, mohit, the ladies in the breakfast area.. had a great experience. The place was clean and brand new. Totally recomended.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank weiyingh2017
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for the kind comments about our staff, especially about Adele and Mohit. Every member of our staff is committed to making sure our guests have a great experience, and we are so happy that they made your stay especially memorable! We look forward to welcoming you to DoubleTree by Hilton Hotel Atlanta-Alpharetta again soon. Gary Carney General Manager

Reviewed 2 weeks ago

I stay here very often for business and couldn't wait for it to open back up after renovation. It looks great. Mohnish welcomed me back with a smile and provided great service as always. This is my go to hotel in Alpharetta.

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Helpful?
Thank Tim C
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Tim, thank you for making the DoubleTree by Hilton Hotel Atlanta-Alpharetta, your home away from home. We are thrilled to know that you loved our new look as well as the exceptional service from Mohnish. I'll be sure to share your compliments. We are glad we met your expectations once again and look forward to your next visit! Gary Carney...

Reviewed 2 weeks ago via mobile

Mohnish was extremely helpful at the front desk lots of good places to eat in the area. rooms are brand new. Ask Morning about great places to eat in the area he won't steer you wrong. Very nice are on windward parkway .

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Helpful?
Thank hiltonhonor932
NorthPoint78, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for letting fellow travelers know about your fantastic stay at DoubleTree by Hilton Hotel Atlanta-Alpharetta. We appreciate you acknowledging the service you received from Mohnish. He’ll be happy to hear your recognition. We enjoyed serving you and hope to see you again soon! Gary Carney General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more   less 

Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Region: United States > Georgia > Alpharetta
Price Range: $123 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Priceline and Hotels.com so you can book your Doubletree Hotel Atlanta/Alpharetta-Windward reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree
Hotel Style:
#14 Business Hotel in Alpharetta
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Questions & Answers

Questions? Get answers from Doubletree Hotel Atlanta/Alpharetta-Windward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont book here”
  • hanging off the wall
  • ac filter
  • dust
  • this is the door
  • dust on console
  • broken tiles
  • SO CLEAN! can you believe this is a Hilton?
 of 5 bubbles 632kyleb, 17 Nov 2016 | Read review
“Stay on the top floor if you want a quiet nights sleep.”
 of 5 bubbles Kashbcn, 16 Nov 2016 | Read review
“Request a top floor. You can sometimes hear people walking on the floor above you.”
 of 5 bubbles twidstrand, 15 Nov 2016 | Read review
“Rooms were clean”
 of 5 bubbles bbarnes67, 30 Sep 2016 | Read review
“Wait until the renovation”
 of 5 bubbles SteveS02, 11 Sep 2016 | Read review
5 of 5