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Doubletree Hotel Atlanta/Alpharetta-Windward

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Doubletree Hotel Atlanta\/Alpharetta-Windward
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473 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
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Showing 468: English reviews
Reviewed 16 October 2016 via mobile

Enjoyed the stay. Mohnish at the front desk and Silvia at breakfast bar made the stay a delight! They both went above and beyond the call of duty. This is a nice location for a quick trip with friends!

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Helpful?
Thank T B
Reviewed 15 October 2016 via mobile

I was Very clean. Comfy beds. Decent size rooms. And Mohnish (the service desk clerk) was fantastic. He was Very helpful and always nice and always smiling.. This is our second time staying and We will stay again.

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Thank Brittany P
Reviewed 13 October 2016 via mobile

Stayed here on a business trip and had a wonderful experience. Very convenient location with several restaurants nearby and friendly staff. Mohnish went out of his way to make us feel at home. Thank you!

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Thank Shantanu G
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Shantanu! Thank you for the excellent review. We are pleased you enjoyed the variety of restaurants around the hotel, as well as the friendly service you received from Mohnish. We hope you will return soon for another great stay with us!

Acworth, Georgia
Reviewed 11 October 2016

The front desk staff was awful. Our room wasn't ready on time at 3:00P.M. check-in. They made us wait in the lobby for over 20 minutes before offering us another room. In the mean time they were checking in other guests. That night the police were arresting people in the parking lot. Some of the staff may have been involved....

Review collected in partnership with DoubleTree by Hilton
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Thank George C
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

George, thank you for your comments. We would like to apologize for the delay you experienced during check in. We also regret to hear of your experience with the front desk staff, and we will be sure to use this situation as a training tool for them. We would also like to take this opportunity to assure you that absolutely...

Reviewed 7 October 2016

I am mortified at the service I received from a hotel I never stayed in.I made reservations here and on the web site it say that you will not receive any charges until you check out. I regret that I responded to the pick a room request but my plans changed and I ended up not staying in Georgia and...

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Thank keisha c
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Keisha, thank you for your feedback. We would like to apologize for any confusion regarding our no show policy. If a reservation is not canceled within the allotted time frame, the guest will be charged a cancellation fee of one night's stay and tax. The second charge is actually an incidental hold which is authorized the morning of arrival and...

Reviewed 3 October 2016

Excellent service, excellent facility, extremely recommend this hotel. Front desk clerk, Mohnish was awesome. Was very friendly and took care of everything I needed very quickly. One of the best hotel experiences I've had and I travel a lot.

Review collected in partnership with DoubleTree by Hilton
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Thank Jin R
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Jim! Thank you for the five star review. We are pleased you found Mohnish to be so friendly during your stay. We appreciate you taking the time to share your experience with us, and we look forward to your next stay. Thank you.

Reviewed 2 October 2016 via mobile

Great hotel! I enjoyed only one night. Ate well. Slept well. Hopefully, will make it again soon! Lashundra at the front desk was VERY helpful! ***told you since I was pleased a great review was given!

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Thank Girl D
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for the five star review! We are delighted to hear that you enjoyed your stay with us, particularly the service you received from Lashunda. We will be sure to let her know of your compliments. We hope to become your preferred hotel in Alpharetta. Thank you!

Jackson, Mississippi
Reviewed 2 October 2016

I travel to Alpharetta on some weekends and typically stay at this location because they have an inexpensive weekend rate. Mohnish who was at the front desk was extremely kind and helpful to me during my most recent stay. He recognized me as a returning guest and was very friendly during my stay. The location is excellent and plan to...

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Thank rwd39272
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for the five star review! We are delighted you found Mohnish to be so kind and helpful during your stay. We are also happy you enjoyed the convenient location of the hotel. We hope to welcome you back soon for another fantastic stay!

Atlanta, Georgia
Reviewed 1 October 2016 via mobile

I tried to give this hotel another chance but the hotel still needs improvement.The hotel is understaffed and the sheets and pillow cases are dirty.Hopefully when they upgrade the hotel things will be better.I recommend them for a budget friendly hotel close to everything but needs to be cleaner.

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Thank Ghoney2003
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback. We would like to apologize for the cleanliness issues you experienced, and we have addressed them with our housekeeping team to ensure this remains an isolated incident. We hope you will return in the future for a better second experience. Thank you.

Nashville, Tennessee
Reviewed 1 October 2016

I would absolutely stay here again and I will consider this chain for future corporate stays. the staff was great the room was clean and the breakfast facilities was excellent. th we one drawback I had was that my bed was too soft for my back ,but besides that this was a very clean hotel and I would stay again.

Review collected in partnership with DoubleTree by Hilton
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Thank 776clivef
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review! We are pleased you enjoyed your stay with us. We would like to apologize if you found the bed to be too soft. We hope you will choose to stay with us again soon. Thank you.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more   less 

Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Region: United States > Georgia > Alpharetta
Price Range: $111 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Hilton Hotels Direct so you can book your Doubletree Hotel Atlanta/Alpharetta-Windward reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree
Hotel Style:
#14 Business Hotel in Alpharetta
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Questions & Answers

Questions? Get answers from Doubletree Hotel Atlanta/Alpharetta-Windward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont book here”
  • hanging off the wall
  • ac filter
  • dust
  • this is the door
  • dust on console
  • broken tiles
  • SO CLEAN! can you believe this is a Hilton?
 of 5 bubbles 632kyleb, 17 Nov 2016 | Read review
“Stay on the top floor if you want a quiet nights sleep.”
 of 5 bubbles Kashbcn, 16 Nov 2016 | Read review
“Request a top floor. You can sometimes hear people walking on the floor above you.”
 of 5 bubbles twidstrand, 15 Nov 2016 | Read review
“Rooms were clean”
 of 5 bubbles bbarnes67, 30 Sep 2016 | Read review
“Wait until the renovation”
 of 5 bubbles SteveS02, 11 Sep 2016 | Read review
5 of 5