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Captain Morgan's Retreat

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Captain Morgan's Retreat
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802 Reviews from our TripAdvisor Community

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Showing 795: English reviews
Saint Paul, Minnesota
Reviewed 3 days ago NEW

I had Lobster - it was ok (pricey) the bar/resturant was nearly empty and not much going on - you do wait a long time for meals but that was everywhere. They did have a BBQ Beach Party but those of us who went couldn't figure out how to get served or where to purchase tickets to eat so we...

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1Thank tellinlikeitis
Des Moines, Iowa
Reviewed 6 days ago NEW

We had an absolute fantastic stay at Captain Morgan's! The resort is even more beautiful than what the website pictures express. Very well maintained and private. The rooms were gorgeous and right on the beach with an ocean view. They were clean and comfortable. The staff was top notch and overly friendly. I totally fell in love with Belize and...

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Thank rbishop104
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We’re glad to hear you loved your stay at Captain Morgan’s and are thinking about coming down with family and friends. We can host groups of almost any size, so if you ever do plan a large group trip, just give us a call and we can help with the details. We are surprised at the lack of reception you...

Battle Creek, Michigan
Reviewed 1 week ago via mobile

I went to Belize for the first time in 2015 and fell in love with the country and the people. I stayed at Capt. Morgan's and was very happy. Our room was nice we stayed in a one bedroom villa. We only had an issue the last night with bugs and the creepy concierge Matthew. This time was a different...

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Helpful?
Thank dunhamlaurie
CaptainMorgansBZ, Manager at Captain Morgan's Retreat, responded to this review

Dear Ms. Dunham, We are very sorry that you had such an unfortunate experience during your stay. More to the point we are saddened that our staff, who have commended as being friendly, were unable to make the situation right and salvage your vacation. The only thing we can say is we did have some renovations going on at the...

Scotch Plains, New Jersey
Reviewed 1 week ago

We have returned to Captain Morgans for many years and have enjoyed each annual trip. The rooms are delightful with great A/C and kitchen is excellent. The pools are delightful and the beaches scenic. The restaurant had excellent breakfast and dinner options.

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Helpful?
Thank Dennis T
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We’re always happy to hear form long term guests like yourselves. You’ll be pleased to know we’re going to be building on what has already made Captain’s such a favorite amongst so many. We’ve already made some changes in our kitchen, we’re going to be expanding games in the casino and there’s more to come. Next time you’re down we’ll...

Bend, Oregon
Reviewed 1 week ago

Captain Morgan's has been our "home vacation spot" for 10 years now and it never gets old coming back! New improvements at the resort are making the experience better each year. CM is not fancy, it is just solidly comfortable. The same staff have been there forever and always do a wonderful job. It's just plain nice!

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1Thank DonWBend
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for showing us such loyalty – it’s appreciated. We rely on travelers like yourselves to give us feedback so we can get better each time you visit. We’re starting a process of upgrading some items here, so we’ll count on you to let us know what you think. We hope to see you soon.

Spartanburg Sc
Reviewed 2 weeks ago

My family has been coming here for 9 years!!! We love it! All of the staff are nice and undercasting and they act like family. The food is always great and the bar is wonderful, Oscar is the best!!The rooms are great, air conditioning and heat! We flew out of CLT and got there quickly.They pick you up on the...

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2Thank 915cats
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for the complement! We really believe that you are family when you're here and make your stay as wonderful as we can. Keep on the lookout for some of the new things we are doing in the coming year. Great hearing from you looking forward to seeing you on your next trip.

Montana
Reviewed 2 weeks ago via mobile

We went to Captain Morgan for dinner, the steak and lobster was over done, the pizza was burnt to almost a crisp. The wait staff was very pleasant and helpful. Probably be the last time we eat here. The resort seems to be very nice.

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1Thank dave n
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for trying out Buena Vista Restaurant on your recent stay to Ambergris Caye. We’re disappointed to hear our experience was not what you had hoped for. We understand the manager on duty took care of your situation and took the meal off your bill, and our staff followed up with singing Happy Birthday when desert was served. We...

Sunrise Beach, Missouri
Reviewed 3 weeks ago via mobile

At least once a week we head to the pool bar just to see Oscar the bartender! He is amazing. We come to drink, eat and head to the casino. If it wasn't for Oscar we probably wouldn't continue our weekly tradition. He is the best and entertaining. Great drinks, excellent conversation, and a fun time. So glad he has...

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1Thank jjunetraveler
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for making Captain Morgan’s a regular place you and your friends can come and enjoy. Oscar is a valued member of our team and we’ll be sure to pass along our kind words. Please come back anytime!

Machesney Park, Illinois
Reviewed 3 weeks ago

The people who work there went out of their way to make our special day a lasting memory. Great time and we can't wait to go back again. It was a little expensive but I wanted the best for my bride. We did have the best. One of the employees even stood in as our best man.

Review collected in partnership with this hotel
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1Thank jaymossjm4044
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

First let us congratulate you on your nuptials and honoring us with having your wedding here at Captain Morgan’s. We know how much time and effort goes into planning a wedding of any size, and we want to make sure your resort destination is worry-free. Thank you again for giving us the chance to be part of your special day,...

Smock, Pennsylvania
Reviewed 4 weeks ago via mobile

We were so pleased that we chose Captain Morgan's. Our casita was adorable, clean,and so comfortable. The staff is so friendly. The food at the restaurant is delicious and reasonably priced. We will definitely return.

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1Thank Audrey W
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for selecting Captain Morgan’s on your recent visit to Belize – we appreciate it! What you’ll find if you choose to visit us again, is that we consistently provide a high-level product and excellent customer service - you can count on us. We hope to see you again as there is so much to do and see in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry

Additional Information about Captain Morgan's Retreat

Address: 3 1/2 Miles From San Pedro Town, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye
Price Range: $258 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Captain Morgan's Retreat 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgans Retreat San Pedro
Captain Morgans Retreat Hotel
Captain Morgan's Retreat Belize/Ambergris Caye
Hotel Style:
#7 Spa Hotel in Ambergris Caye
#13 Top resorts Hotel in Ambergris Caye
#21 On the Beach Hotel in Ambergris Caye
#26 Family Hotel in Ambergris Caye
#30 Romantic Hotel in Ambergris Caye
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Questions & Answers

Here's what travellers have asked, with answers from Captain Morgan's Retreat staff and other travellers.
48 questions
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Questions? Get answers from Captain Morgan's Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their villas (A-C) have beautiful views and are right on the beach.”
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
 of 5 bubbles ninabinah, 17 Jan 2017 | Read review
“VC8 Great view of the ocean. full kitchen. 1 bedroom, ground level.”
 of 5 bubbles MadelineV_12, 16 Jan 2017 | Read review
“Avoid first floor units due to sewage smells; higher units have better views.”
 of 5 bubbles wkent17, 29 Dec 2016 | Read review
“Take a bike for a ride”
 of 5 bubbles hunteris40, 26 Dec 2016 | Read review
“The room we had was awesome and it didn't seem like there was a bad one!”
 of 5 bubbles karenchappell2016, 3 Dec 2016 | Read review
5 of 5