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Captain Morgan's Retreat

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Captain Morgan's Retreat
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790 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Monument, Colorado
Reviewed yesterday NEW

We just returned from our 15 yr anniversary trip. We used our timeshare exchange to come to Captain Morgan's. the staff really are what make this resort wonderful. Kristi helped us book our flights from Belize City to San Pedro. We were greeted in San Pedro with a taxi that took us to the water taxi pickup where someone from...

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Helpful?
Thank Madeline V
Reviewed 5 days ago NEWvia mobile

The staff is amazing & very accommodating especially when my luggage was lost by the airline! They stayed on top of it & kept me updated on the status!!! Our condo was very clean but could use some updates on the furnishings! Last year the pool was closed because of maintenance issues but this year our pool was open but...

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Helpful?
Thank Tracy W
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for returning to Captain Morgan’s – it’s appreciated! We do maintenance every year, usually at a shut-down period, so our pools (3) are rarely closed. Even when Hurricane Earl blew in last year, our pools were only closed for one day. We’re also happy to tell you that you can still get a delicious drink at either our...

Asheville, North Carolina
Reviewed 1 week ago

Stayed here 1st week of January 2017 and was very impressed by the facility and the staff. We could totally relax or if you want go snorkeling or fishing or explore the rat of Belize. Food was good beer was cold and I would not hesitate to return anytime. What really made this place were the people that worked here....

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1Thank billpomeroyster
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We appreciate your kind words and your TripAdvisor review. Our team here at Captain Morgan’s is focused on our guests: whatever they need to have a good time, our team is there ready to deliver, and we couldn’t’ be more proud. Our piece of Belize is indeed a paradise and we hope you’ll come back and share with us again.

Portobello, New Zealand
Reviewed 1 week ago

Our room was within a stone's (shell's) throw to the gorgeous aqua Caribbean waters. Every day the grounds were raked and cared for. Wifi was free and available in main areas and by pools. Our room was just close enough to the pool so we could access wifi. Our room was kept tidy and new towels given if needed, every...

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Helpful?
1Thank Pimba84
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

It sounds like you were lucky during your visit, whether it was with Wi-Fi reception or in the casino! We certainly are happy to hear you enjoyed your visit so much. Our team does a great job of making you feel like no one ever uses the place, yet you know for a fact they do. It‘s that kind of...

Reviewed 1 week ago via mobile

Dinning at Captain Morgan's was really good. Service at times can be slow but 9nce your in belize you will see it as a normal thing. Just need to remember to relax and enjoy dinner by the pool. Maybe enjoy a drink at he poolside bar

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1Thank Trevor D
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thanks for checking out our Buena Vista Restaurant while you were at Captain Morgan’s. We really want guests to relax and enjoy their evening and, so things may seem a bit subdued compared to the mainland. We hope your meal was delicious and that you’ll come by again the next time you’re on Ambergris Caye.

Chicago, Illinois
Reviewed 2 weeks ago

We traded our time-share through Interval and booked Captain Morgan's. This is the first time we had traded so we weren't sure what to expect. We were pleasantly surprised by how nice the time share unit was. The living room was large with a pull out sofa. It also had a full kitchen. We had booked a one bedroom and...

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1Thank ns260
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We’re glad your decision paid off – but we could have assured you from the start that you were going to love it here! Our units are lovely, and as you’ve experienced, our team here is completely focused on great customer service, so thank you for noticing. We have a great restaurant so the next time you’re down, please try...

Boston, Massachusetts
Reviewed 2 weeks ago

We traveled to Belize over Christmas holidays and stayed first for a week at Captain Morgan's outside of San Pedro. The experience overall was simply okay - not excellent, not terrible. In the end, the location and true beauty of Belize tipped the scale to at least a 3 star. The Pros: the grounds are beautiful, with hammocks, lounge chairs...

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Thank wkent17
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We’re pleased you spent some of your holiday season with us – it’s appreciated! However, we’re surprised you had some issues during your stay. We have been working on addressing some of the unpleasant odours that can be caused by water, surface drainage and the like. We are pleased that we have been successful in that endeavor. Whenever there is...

Milwaukee, Wisconsin
Reviewed 3 weeks ago

We just returned from another relaxing 2 weeks in paradise, and it was wonderful as always. We own a time share here and have been going for the past 12 years. I can't say enough about the staff. Elica at the front desk was very helpful. Matthew and Mike were both very helpful, in fact all of the staff was...

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1Thank hunteris40
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We are so grateful to return guests and owners like yourselves! You help keep us focus on consistent quality service, food and accommodation and we count on your expert advice. So, thank you for taking the time to write a review and we look forward to seeing you again real soon.

Reviewed 11 December 2016 via mobile

I just stayed at this resort and I can't say enough good things about it. The rooms were clean and comfortable, the property was well taken care of and maintained daily, and food was great. However the staff is what makes this resort special. From the servers like Justin, or bartenders like Ana L. and Oscar, or the night we...

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2Thank Brian T
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We certainly loved reading your TripAdvisor review today. It’s reviews like this that validate what we do here, remind us why we love our work, and why we love to share this piece of paradise with guests like yourself. You truly honor our team members when you mention them by name, and you’re right, they genuinely care that your trip...

Pasadena, Maryland
Reviewed 5 December 2016

This was our second time visiting CM, and we plan on going back every year. The staff is so friendly and helpful, and the resort is always kept so neat and clean! Best Bloody Mary's at the pool bar! The service desk will do anything to accommodate your request. Highly recommend the resorts snorkeling trips. The resort guides know the...

Review collected in partnership with this hotel
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2Thank melissay516
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thanks for coming back a second time – we appreciate it! Our team here is big on customer service because they authentically care that you’re having a great time. We do mix a mean Bloody Mary. Our secret is…(you didn’t actually think we’d tell you our secret did you?) You’ll just have to come back to the bar on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Self-Serve Laundry

Additional Information about Captain Morgan's Retreat

Address: 3 1/2 Miles From San Pedro Town, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye
Price Range: $199 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Captain Morgan's Retreat 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgans Retreat San Pedro
Captain Morgans Retreat Hotel
Captain Morgan's Retreat Belize/Ambergris Caye
Hotel Style:
#5 Spa Hotel in Ambergris Caye
#12 Top resorts Hotel in Ambergris Caye
#19 On the Beach Hotel in Ambergris Caye
#26 Family Hotel in Ambergris Caye
#30 Romantic Hotel in Ambergris Caye
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Questions & Answers

Here's what travellers have asked, with answers from Captain Morgan's Retreat staff and other travellers.
46 questions
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Questions? Get answers from Captain Morgan's Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“VC8 Great view of the ocean. full kitchen. 1 bedroom, ground level.”
 of 5 bubbles MadelineV_12, 16 Jan 2017 | Read review
“Avoid first floor units due to sewage smells; higher units have better views.”
 of 5 bubbles wkent17, 29 Dec 2016 | Read review
“Take a bike for a ride”
 of 5 bubbles hunteris40, 26 Dec 2016 | Read review
“The room we had was awesome and it didn't seem like there was a bad one!”
 of 5 bubbles karenchappell2016, 3 Dec 2016 | Read review
“We had a one bedroom unit and the bed was comfortable”
 of 5 bubbles saebristol, 3 Dec 2016 | Read review
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