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Captain Morgan's Retreat

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780 Reviews from our TripAdvisor Community

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There are newer reviews for Captain Morgan's Retreat
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Showing 774: English reviews
Stony Plain, Canada
Reviewed 8 February 2014

we just returned from a two week stay a Captain Morgans, thankfully we missed all of rains Belize has been having and had a wonderful stay.The resort it self is a little ways north of town, but there are plenty of restaurants around and transportation into town is no problem at all. we really enjoyed riding bikes along the beach...

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1Thank robashwootton
Roanoke Va
Reviewed 3 February 2014

I was apprehensive when I finalized my plans and read the reviews of Captain Morgans. My first clue of what to expect came when I contacted them about how to arrange transportation. They answered quickly and at times immediately. They offered to make the plane arrangements and set up the taxi. That is exactly what kind of service I received...

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11Thank TravelingtheWorldGal
Blue springs
Reviewed 2 February 2014

My husband and I stay here every January. This year, months after having a hip replacement, my hip came out of the joint. Someone stayed with me trying to fine a doctor on the island to no avail. The resort then arranged to have a plane fly to the mainland, had a taxi waiting for me, arranged to have a...

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2Thank Karen C
Put in Bay, Ohio
Reviewed 29 January 2014

My wife and I have been coming to San Pedro for 8 years now. We bought into Captain Morgans and have never regretted it. They treat us like family. I won't go into employee names for fear of forgetting someone, but they know who they are. We look forward to next year. It's on an island in Central America Belize....

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2Thank Stephen C
Louisville, Colorado
Reviewed 25 January 2014

We got roped in to listening to a time share presentation. Very good salesman, almost had us buying. The property is very nice. Lots of fun equipment right there. Restaurant not great. This part of the island is very nice.

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4Thank Ruth H
CaptainMorgansBZ, General Manager at Captain Morgan's Retreat, responded to this review

Hi Ruth H., Thanks so much for visiting Captain Morgan’s Retreat! We are very pleased to hear that the you enjoyed the resort and it’s many amenities. As you say, we do our best to provide a wide range of services and activities for our guests to enjoy. And yes, we absolutely agree that our little spot on the beach...

South Glens Falls, New York
Reviewed 21 January 2014

Our 7 night stay was amazing. I am only guessing from some of the posts, not everyone was aware of where they were traveling too. Yes there are bugs, yes it rains & yes some things are costly, ITS AN ISLAND!!!! The service is 2nd to none, Joel was a fantastic help during our stay & is a true gem...

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1Thank Carol N
Smyrna, Delaware
Reviewed 19 January 2014

My husband and I went with my brother and his wife, Our first time to Central America and I loved it. It was the raining season so yes it had bugs. We had two great fishing trips and we went snorking, which was the best I have ever seen. We had some rain and some sun. The rooms were great...

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1Thank harleygirl260
Jackson, Mississippi
Reviewed 12 January 2014

My wife and I stayed here for our recent honeymoon. I don't mean to brag, but I couldn't have been happier with the decision. Ambergris is beautiful, it has retained its Caribbean character more so than other more touristy areas, and the generosity of the people was enough to catch even these two residents of the hospitality state off-guard. More...

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4Thank bob p
Colchester, Connecticut
Reviewed 6 January 2014

My husband and I went here for our honeymoon. We like to travel to different countries to see other cultures, so we used a "getaway" week through Interval International. Our one bedroom unit was on the second floor and had a roof made of palms, which did leak a bit, and regardless of the temperature in the room, the humidity...

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4Thank Heather M
poconos
Reviewed 3 January 2014

Rooms are out dated and smelled like mold really bad. They weren't dirty but not clean either. The customer service was the worst part of the experience. Extremely unhelpful and not very friendly. Captain Morgan runs a free boat when the casino is open and they would not tell me when the boats come for some reason..instead they give you...

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5Thank Shawn3pennsylvania
CaptainMorgansBZ, Manager at Captain Morgan's Retreat, responded to this review

Thank you for taking the time to provide your feedback regarding Captain Morgan’s Retreat. I am saddened to learn of your dissatisfaction following your stay here. Customer satisfaction is extremely important to us and we’re always looking for ways to ensure our guests are receiving the best possible treatment. After all, it’s what has kept many guests coming back to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Captain Morgan's Retreat

Address: 3 1/2 Miles From San Pedro Town, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye
Price Range: $278 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Captain Morgan's Retreat 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgans Retreat San Pedro
Captain Morgans Retreat Hotel
Captain Morgan's Retreat Belize/Ambergris Caye
Hotel Style:
#6 Spa Hotel in Ambergris Caye
#13 Top resorts Hotel in Ambergris Caye
#20 On the Beach Hotel in Ambergris Caye
#26 Family Hotel in Ambergris Caye
#30 Romantic Hotel in Ambergris Caye
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Questions & Answers

Here's what travellers have asked, with answers from Captain Morgan's Retreat staff and other travellers.
44 questions
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Questions? Get answers from Captain Morgan's Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had was awesome and it didn't seem like there was a bad one!”
 of 5 bubbles karenchappell2016, 3 Dec 2016 | Read review
“We had a one bedroom unit and the bed was comfortable”
 of 5 bubbles saebristol, 3 Dec 2016 | Read review
“Since every room has a kitchen, I would stock up on groceries and do more cooking. Take a small amount of your favorite cooking spices with you.”
 of 5 bubbles Swede45, 1 Dec 2016 | Read review
“Had a great view. Close to pool in front, close to store in back, and convenient golf cart parking spot. ”
 of 5 bubbles dandwm, 30 Nov 2016 | Read review
“Only had the one room, but did visit with others who had significant upgraded rooms, all depends on what you want.”
 of 5 bubbles Q2446LStonys, 28 Nov 2016 | Read review
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